New and used 2026 Subaru Crosstrek for sale near Windsor Mill, MD

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

ROUTINE MAINTENANCE WAS easy to schedule and service started on time. Nice waiting area. Service was completed faster than anticipated. Video of car was provided

Although the used car that I had looked on online had been sold, I was able to get a new Crosstrek to meet my wishlist!

This is my first experience with Fitzgerald Subaru of Gaithersburg. They have customers for life with me and my family!! Their customer service is beyond excellent. John Dutton was my sales agent and he made us feel welcome, very friendly, helpful and polite. I spoke with a couple of people on my visit there, everyone is amazing. The car I just bought was beyond my expectations, excellent condition, great financial program, honestly my experience with them is indescribable. Thank you everyone, you helped me and my family to get a new car!!! We love you guys!!!

Scott was wonderful with helping me order my new crosstrek and keeping me updated on the status of the order. The process was smooth. Kimberly was great with the follow up program to show some of the safety features.

People were kind & courteous. They did the repairs & gave us a loaner car to use while they worked on my car. When I went to pick it up, the salesman who sold us the car months ago recognized me & gave me a big hello. I was shocked & pleasantly surprised.

I had an exceptional experience with Bik Shrestha at i.g. Burton Subaru. From start to finish, he was incredibly patient and thorough in helping me find the perfect car. He took the time to understand my needs, answered all of my questions, and never made me feel rushed or pressured to make a decision. It was such a refreshing experience compared to others I’ve had in the past. What really stood out was his thoughtfulness — he made sure I was comfortable with every step of the process, from test-driving on different roads to explaining all the features and options available. It was clear he genuinely cared about helping me find the best fit, not just making a sale. I also truly appreciate the follow-up after purchasing the vehicle. Bik took the time to check in and make sure everything was going smoothly with my new CrossTrek, offering additional tips and ensuring I was completely satisfied. It’s not often you experience such excellent post-sale service, and it really made a difference in how much I value the entire experience. Because of the outstanding service I received, I will definitely refer friends and family to Bik and IG Burton Subaru in the future. If you're in the market for a new car, I highly recommend working with them — their professionalism, care, and dedication made the whole process seamless and stress-free!

Have used both service and sales (two new cars). Top tier all around. Honest, fast work at very good prices. No extra work added. Insights shared to prevent problems down the road. Willingness to go the extra mile. No haggle pricing but willing to match any real price. Great finance too. Simple process.

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

Great service LOVE the treatment I received from start to finish. My dealer goes above and beyond. Finance explained everything to me. Overall service was excellent

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

The employees at Herb Gordon Subaru are outstanding! I always work with Vitaliy and he goes above and beyond when it comes to servicing my car. I used to hate going to dealerships, especially for service, but this one is different. Thank you Vitaliy and the rest of the team for making something as routine as an oil change a great experience.

I want to do at shout out to Anthony in the Subaru service department. He was extremely helpful and patient with me when I was stressed out over a missing lug lock key.

Very courteous staff, they explain everything that they do for the vehicle maintenance service and they do it well. The car is in good hands and you walk away feeling comfortable that you continue to bring your vehicle here.

Always professional. Found several issues which needed to be addressed. Have not had to bring car back for any failed repairs over 16 years.

Best experience I have ever had. Quick and easy. Friendly and clean environment.

Because of a home situation, I had to bring my dog with me that day and the dog was welcomed. Made a difference.

On 1/29/26, I left my home in Chestertown, Md to go to the Doctor T AAMC, and my low TIRE LITE came on. Well in the 50 miles to Annapolis, I stopped at 4 gas stations that had air pumps., well due to snow build up at the air pumps I couldn’t get close enough to utilize the pumps I drove to your service dept pulled into the service write up area and was greeted by a very nice young man, “TY” I Itold him of my problem and my time restraint to get to AAMC. He very quickly said pull thru the door and pull up to the air station on the left. Within 5 minutes to solved my problem and I was in the way. Thus young man is a credit to your organization and should be recognized for such. I bought my OUTBACK from ANDRE GAYLE, thank you. Robert Wallace Chestertown Maryland