I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!
I was from out of state and did my shopping using cars.com. I am self employed and was looking for a specific car. They had the best price by far due to the no negotiation pricing structure. We did everything via email until the last day when I called. They sent me exact numbers so I could review. I drove up on a Saturday morning and left with my SUV in 1 hour. Easiest car buying I have ever had.
I worked with Rex Hooper with my purchase. He was fabulous! Very knowledgeable. Showed me everything I needed to know about the Hyundai Sonata. Also finance guy Matt Schultz was terrific! Was very clear with the financial details. Also spoke with Jim Wagner the Sales Manager. He was terrific as well. Very helpful and personable. Which I really liked. Kudos Zimbrick! Great staffing!
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
Mike, the service shop's manager, is one of the most strait forward, honest, customer service based people I've ever come across. I came in for a simple oil change and was in and out quickly. I had questions and he had no problem taking time out of his day to help me. Thanks again!
Just bought a 2002 Mazda 626 LX. Had DJ as my salesman and he was great. He was informative about the cars he showed me and picked the perfect car for my budget and the situation I was using it for. Came and looked at a car on a saturday, filled out the paper work on monday, and drove away with it on tuesday. Gave me a good price for the car and trade in, and even agreed to give me a new radio deck for my car so i could have a aux port for no extra cost.
I went looking at cars with the intention of buying one eventually. Don Miller East treated me so professionally and made what I thought was a deal to good to pass up. So I bought an Outback on the first visit and at the very least a few weeks before I had planned on pulling the trigger. The salesman and the sales manager were great--it was a very positive experience which does not usually describe my attitude toward car shopping.
purchased made from California, flew to Madison, found the vehicle in the condition described. Was able to start trip back to California in a 3 hours. Service and attention superior and the price was just right.
Dealt with Charlee and the experience was first class. He didn't hesitate answering any and all questions/concerns and would definitely buy again. Nice clean dealership
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