Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Our sales associate was very friendly and helpful. It was my first time buying through a dealership and he made it very easy. The car was in very good condition and the miles were excellent. They wouldn???t lower the price any, or remove the anti-theft code fee, but I feel like we still got a great deal, and they were pleasant to work with. We were able to drive the car off the lot that night and it???s been a great car so far!
The sales reps were very communicative with me about the car I was looking at. They gave me good comparables in the area and sent multiple emails to make sure all my questions were getting answered.
We just couldn't get to an agreeable price that would have been worth my time to come in and check the vehicle out.
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
I came to Dick Hannah to trade in my vehicle and get a new car. My credit wasn't the best and I didn't think I'd have a lot of options but I wanted out of the car I had. DaNethia the saleswoman was so patient with me, going over my options and she really knew a lot about every make and model on the lot. Thanks to her I am the proud owner of a new Forester! Thanks for taking the stress out of my difficult trade in!
I liked that they worked as a team to address my needs as a consumer, working together to offer me a vehicle I couldn???t refuse. I???m pleased with my purchase and feel respected as a buyer, which isn???t always the case in the world of automobile sales.
Trish made my sales experience easy and comfortable. I had a particular vehicle in mind and she was very helpful in answering my questions, meeting with me even without an appointment, and working thru the negotiations. The dealership itself had a very friendly feel.
I recently traded in my 2015 Civic for a 2015 Crosstrek, and this dealership was so incredible to work with. Kiki is MY ABSOLUTE favorite to deal with. She made the process so easy, stress-free, and FUN! I would buy a car everyday if it was from her. She was very through in explaining the process to me and took me on a great test drive where she explained in great detail the features of my vehicle. There was never any pressure to purchase and she watched out for me the entire time, working hard to make sure I got the best deal possible. If you are even considering looking at or purchasing a Subaru, make sure you visit Lithia first. Ask for Kiki. You will be SO HAPPY you did!
I went into look at a Subaru Legacy which I did not care for however I did see one I did like and after the test drive and 2 minutes of negotiation we had a deal and I was out of there 20 minutes later. They were all very friendly and helpful. The process was very easy and no pressure was ever felt.
My purchase of a 2018 SUBARU Forester at Cascade Auto was a great experience. I was in an out in a few hours. The staff was very helpful during the process and answered all my questions. The car had a minor dent that i did not see when I first looked at it. I discovered it after the sale and Cascade Auto immediately agreed to fix at no charge. I really appreciate this. Wonderful service! I will definitely shop here again with my next vehicle purchase.
Mike was extremely polite and patient with us as we stayed way past closing time, deliberating on a car we'd seen in an ad. Then, when we weren't happy with the car, he once again was very willing to do what it took to make us happy and we ended up trading the car we bought for a different car on the lot that we absolutely love! My advice is to look through their inventory online and pick out several cars to look at and go early enough that there's still enough light to see the cars clearly. These are pretty much all branded title vehicles with a variety of backgrounds and they are happy to provide carfax for any car you are interested in, and to let you take it to a mechanic to get it checked out. I recommend you take advantage of those courtesies so you can find the best car for you.
I had a great time dealing with Art and Joseph. Courteous and straightforward, they never misrepresented that the car I was interested in was a reconstructed title and had in fact been in a collision. During the pre-purchase inspection the car turned out to be exactly as they described and was mechanically sound. I would buy another vehicle from these fellows again in the future.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.