Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
by Disappointed from Rochester, New York
December 16, 2018
I’m disappointed about many things. For the 2017’s Honda made some changes that I feel fell short. Example: The headlights were lowered, now it’s hard to read road signs, the lights are not bright enough. The gas lever is very hard to reach, you can’t see which one you’re pulling on, I accidentally pulled the hood latch and realized it once I was back on the expressway with my hood about to lift off as I regained speed. Honda redesigned the doors now they swing open way too far, hard to reach once you are seated. When I turn on the heat or the air the car vibrates, gives me the jitters. It’s not a very quiet vehicle, could be the cheap tiresthat Honda puts on the vehicles. Poor design externally near the windshield, very hard to remove snow from the windshield, you must push the snow upwards to clear it away from the wipers. Now after reading all these reviews about gas and oil mixing together I’m about ready to trade mine in for the Rav that I was going to buy
Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
haven't had it long but like my 2017 CRV
by kokomcc from Raleigh, NC
January 7, 2019
Got an 2017 CRV EX AWD used with 22k miles CPO. As with a lot of Hondas there is some road noise, but it helps my son sleep, so it's not a big problem for me. I have had a little issue with the screen connecting during cloudy/stormy weather but it's been fine lately. Will see how it does on my next upcoming trips. I am enjoying the saftey alerts like lane assistance and the Apple Car Play feature is very nice! I bought this car for its reliability and hope it keeps is value as most Hondas do. I plan to keep it for a very long time unless I have another kiddo and feel otherwise :)
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Very Pleased with the Honda CR-V
by Gene Mealer from Ocala, FL
November 20, 2018
This is my second CR-V EX-L. It has the Honda Sensing safety package which is standard on all CR-V’s except the XL model. As an older driver, I appreciate the safety features. It also has a 1.5 liter engine with a turbo. The acceleration is excellent and has enough power for all occasions. Also, the gas mileage is excellent. I average over 30 mpg in around town driving and as high as 35 on the interstate. The car is comfortable and has a very nice leather interior.I I had to name a negative, I would say it is the powered passenger seat. It cannot raise and lower the seat. Since my wife is under 5 feet, she needs a seat cushion to see out properly.
Overall, this is an outstanding small SUV. Motor Trend agrees with me as it named the 2015 and 2018 Honda CR-V as their SUV of the year.
Although I did not purchase a vehicle from this dealer, I had a wonderful experience with Ogbe, a used car salesman. He was extremely attentive and very flexible. He also demonstrated a great deal patience with my son during a test drive. I would definitely recommend contacting Ogbe at Landmark if you're in the market for a vehicle.
This car is exactly I have dream about all my life
by Aya Spektor from Williamsville, NY
January 7, 2019
It has everything I need. It is reliable, beautifully designed vehicle, very economical, with good size and cargo space. It has inside everything I need for me and my family.
I???d like to thank Adeel for his professional service and attitude toward assisting me with purchasing my new Honda, he did a great job!
by dlemons from Powell, OH
December 7, 2018
We have owned this car for 22 months. Have loved it till we drove to FL to visit daughter. Had to extend our visit almost 2 weeks. The computer system went out ( just as we pulled into her drive) Actually the back up camera came on while driving on the interstate. We had had trouble with the warning lights on mirrors coming on for no reason earlier in the year, Long story short Went to the dealer in Pensacola 3 times before they said it was "fixed" Stopped in the Smoky Mtns . Got up the next morning to sightsee and the car wouldn't start. Got a jump, drove it home, parked in garage and wouldn't start,. Had it towed to Germain where we bought and the installed a new battery. Haven't had any problems since but do not feel comfortable keeping this car. Very disappointed as it was always rated very high for reliability
I worked with Andreas Tsirikos and Layla Pouya during my recent visit to Lexus of Silver Spring. As a returning customer my expectations were once again exceeded by the Lexus professionals at this dealership. This is a first class operation and one that I would highly recommend to anyone in the market for a Lexus.
by Banjo888 from Rochester,NY
November 21, 2018
If this is big enough,it is perfect.Excellant mileage with good handling .All of the features I wanted in a perfect size. Worlds biggest shopping cart !
Joselo Anzoategui is a very good seller. I am very happy with his excellent service. I got my first car and it was easily and quickly.
My favorite car I have ever owned.
by mrichiej from Kansas City, MO
December 4, 2018
This car is not only stylish and just looks beautiful, but is a very comfortable ride. I am 6'3" and I have PLENTY of legroom, headroom and seat support. Long trips are nice as it is just easy to drive. Also on long trips, it has Adaptive Cruise Control and Lane Keep Assistance. I love this feature. Dual climate control and dual driver seat settings at the touch of a button are both awesome too. YOU will NOT be disappointed with this car purchase. Best descision I have ever made. Go test drive one for yourself.
I researched our Honda /Acura purchase for over two weeks using every resource available. I also contacted over 15 dealerships for quotes.
Brian Welsh from Radley Acura, Bailey's Crossroads was the only sales person who truly listened, understood what I was looking for and responded with a reasonable quote from the start.
When I arrived at the dealership Brian had multiple choices ready for us to evaluate. There was no pressure, and nothing was hidden. Brian did what he said he would do! We didn't get turned over to multiple layers of management, Brian was empowered and knowledgeable.
When it was time to meet the Finance Manager Matt, he displayed the same level of professionalism and knowledge as Brian Welsh.
The sales team at Radley Acura is awesome and I highly recommend them. Out of the 6 local dealers we visited, Radley Acura was the only one that I felt offered us a fair price from the start, had a trained team of professionals, and was looking to earn a repeat customer. Radley Acura of Bailey's Crossroads, truly did "Delivered a Memorable Experience".
Just recently purchased a vehicle at Honda of Chantilly, from the moment I stepped foot into the showroom, I felt the friendly/inviting atmosphere. My salesperson, "MR" Michael Reeves assisted me in reaching my goal and made everything very simple. I highly recommend Honda of Chantilly!
-Tony Javier Vargas
US Army Veteran
Wow! Shockley Honda. As a craigslist only used car buyer for the past several years, I am amazed at the recent experience I had buying a used Mercury Mountaineer with Mike Long, sales rep. It doesn't seem the amount I paid was more that I am used to paying, and you took care of the Maryland Motor Vehicle Administration AND MD State Inspection hassles for me! Mike was as friendly and courteous as he could be and even during the paperwork phase I recall laughing several times. I just had a great time buying a car from Shockley thanks to Mike. During my 1000 mile warranty period, I felt like Shockley gave me what I asked for at every step of the way. Jon Price the used car sales manager even supported me and approved a nit-picky repair I needed, and Dan Atias was friendly to me throughout that.and a needed battery change. The car was detailed to perfection inside and out and I felt like I was driving away in a new vehicle. I never feel that way with my Craigslist purchases! I can honestly say, Mike Long and Shockley Honda staff WENT ABOVE AND BEYOND what was required. I am a happy customer and I can't wait to send my friends, family and other community members your way. I am a lover of Honda vehicles, so I will be coming your way for both my new and used car shopping in the future. Kris Caraher
I had a wonderful experience at Honda college park. The salesman and manager Lelvin and Bruno made my buying process as smooth as possible. They are the best in the business I’ll definitely be a returning customer
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