New and Used 2020 Subaru Forester for Sale in Ballwin, MO

Chuck Lucas was our sales person, and he was amazing! He treated us like family, and that made us feel like we were exactly where we needed to be. One of the first things he told us was that he is a Christian, and he feels called to make sure that his customer's car buying experience is a positive and blessed one. He was in no way pushy, and even asked more than once if we had any questions or concerns about the vehicle. Before I test drove a car, I explained to Chuck that we had just been discharged from a 5-year bankruptcy. I needed to let him know about that up front, because I knew financing would be a problem due to our credit situation. I did not want to waste his time or ours, if the dealership did not deal with people that have credit issues. Chuck told me that they are a family-owned and operated business, and they understand that life is not easy, and that hardships arise. At no time were my husband and I made the feel uncomfortable due to our credit situation. The finance department did a great job of getting our credit approved, and our payment where it needed to be. I would 100% recommend the Dick Dean Subaru team, and when it is time for another vehicle we will be back.

What can I say, they are the best! Since 2013 I???ve bought 4 New Subarus from The Dean Team and I have a used Baja that is serviced only with them. Not only is the Salesman easy to work with, (you need to check into the guaranteed trade up programs) it???s what goes on after the sale. The service and parts staff are willing to go the extra mile to accommodate your needs. So I have 3 Subarus currently being serviced at the Dean Team no surprises, no disappointments. I travel 47 miles one way to get there, but worth it! It???s the Dean Team???s staff that keeps me coming back!

Overall, I am EXTREMELY satisfied with my 2018 VW Atlas and the sales professionals that I dealt with. The car itself is exactly what I was looking for and the crew that helped me made it easy getting to the finish line. I did have interactions with a total of 4 individuals throughout my purchase process(and not in a bad way), but Richard Gotsch was amazing. Very knowledgeable, approachable as a sales person, and very understanding of my goals and what I was trying to accomplish. If not for him, I probably would not have the outstanding experience that I did. Thanks sir!!!

Thank you Jason Moore! First .... One of the worst things to do in life is car shop and we have been doing this for weeks NOW!!! Ugh ... And boy have we encountered some of the most arrogant individuals in this line of work. However, not here nope you can tell everyone here puts their pants on just like us everyday! So.... We purchased a used vehicle from Jason!! I will tell you we did most of our negotiations via text and that was awesome! America is in the technology world and we get it so that was nice! Thank you Jason for taking the time out of your personal life to communicate. Like the rest of us in America our time off from work is valuable and I hope the owner realizes what an asset YOU are to his team! Perhaps if the Dean team doesn't reimburse their staff for personal devices they should consider such. Thank you for taking the time out to go over all the details of the jeep and making sure we return for the follow up details and other equipment to be installed on our jeep! We wanted to point out that if you are NOT in shape or lazy you shouldn't apply to work here ... For no one we ever seen walks ... We were like wow "do you see how everyone runs here" to the customer or a vehicle. It was hot out but they were more concerned if we needed a drink.... More like they needed one ... We encountered much aggravated times after weeks of shopping at other dealerships .... One time we said "hurry up get in the car and drive off" so the salesman couldn't see us lol .... We drove another vehicle and litterly something fell OFF that jeep (oh boy) ..... Another dealership couldn't find 3 different vehicles that they said they had and NO CLUE where they could be yet still tried to show us something we had no interest in ... Yet another dealer made us feel like we went to Edward Jones and NOT car shopping as he gave us advise on what banks to use while treating us like we had a 500 credit score (no joke) the general manger told me no I was tall enough and I didn't need side rails for my jeep so he wouldn't put them on and they would cost me 1100.00 .....(I'm 5'2)!!! I could say soooo much more but at the end of the day this what I'll say.......... See you next week Jason when you put my side rails on our NEW jeep!!!! ( for a for a fraction of what the above mentioned dealership told me) Btw.... The Dean Team's F &I guy (Rick) a thank you for your professional attitude and work getting us in and out in record time! That's always a hassle but NOT here! Jason .... We will see you again

Purchased a 2018 Subaru Crosstrek Limited after months of research and dealer visits; I selected the 2018 Crosstrek Limited,, Lou Fusz Subaru - Creve Couer, and Chris Johnson in Sales -- and I was not disappointed. Expert, knowledgeable, "customer satisfaction" oriented. I worked with Chris for over 3 months as I 'down-selected' to a Subaru and the Crosstrek product; He truly went the extra mile with every face-to-face or electronic communication -- attentive and engaging without being too aggressive. Totally committed to recommending the right Subaru for your driving and family needs, Price negotiations were transparent, cordial, common sense and and reasonable -- no high pressure. , Travis Burch, Business Manager, was outstanding as well. Efficient and clearly expert at this financing 'tradecraft, he clearly communicated various financing and after-sale packages'--again, without undue pressure. Very professional. Finally, thanks to Kyle Wohlschlaeger for his technical acumen re: Subaru electronics. A very positive car-buying experience.

Our experience at Lou Fusz yesterday was amazing!! Steve Miller responded to my inquiry on Thursday and we had a car on Friday within our budget!' I told Steve during our first conversation to not waste my time or his if he could not meet my budget and he had options within my budget. The finance manager Ryan was wonderful as well, made sure that we qualified for the best financing available and within our budget. Thank you to the entire Lou Fusz team!!!!

Employees are very friendly and helpful. No judgement since I mistakenly believed I didn’t need my oil changed for a year ��. I have a 2017 Crosstrek that I love, and their service was excellent.

I HATE buying cars. But the Fusz team at Old Olive Street really deserves credit for making an experience that could have been tough, easy: Our family owned two Subarus purchased from Fusz: a 2012 Outback and a 2015 Forester. Two days before we were to depart to Europe for a month to attend our daughter's wedding the Forester was totaled and I needed to arrange a replacement by long distance. Mark Linneman in the collision center looked after my destroyed Forester. He retrieved license plates, loose change and several accessories, and kept them for me until we could return. After some online research I quickly concluded the 2016 Forester was the best choice (top pick at Consumer Reports, again), and contacted Stephanie through their website, as I had the first two times. She provided price and availability details on several alternatives right away. We completed all the arrangements using email and the web-based "chat" function. The car was ready the week we returned home, with all the business and other details settled exactly as we had discussed. Many thanks to the whole team! One additional note: The 2015 Forester performed incredibly in the crash that destroyed it. The front crumple zone did its job, ALL of the airbags deployed -- literally shredding the car interior -- and I walked away with only a bruise from the seatbelt. I say: buy a Subaru and live.

We just dumped our 2015 Lexus for a leased 2017 Outback from Lou Fusz Subaru. We lucked out meeting Ray Clancy, a gray-haired gentleman with courtly manners. No pressure, no tactics, low key, a "just the facts, ma'am/sir" kind of guy who keeps his promises, to the penny. With Rick Summerfield handling our finances, it was the same five star service--absolutely zero deviation from the price I had been quoted by Ray two months ago! I wouldn't buy or lease from anyone except these guys and Lou Fusz. Lawrence Connor

I have owned 2 Subaru???s since 2005. I recently purchased a different brand as I was willing to try something new. After driving the vehicle for 3 months I realized how much I missed my old Subaru. I walked in to visit with Steven Miller #STLSubaruGuy, looking for the 2018 Crosstrek. Although none were available in the St. Louis area, Steven went on a desperate search to find one only 2 days later. I am so happy with my new vehicle and car-buying experiennce. Steven is a gentleman and was so comfortable to work with! Best of all, I feel that same feeling that I had when I drove my first Subaru. I drive with a smile on my face just feeling the LOVE!

We feel truly appericated as a customer, especially since we are elderly, last 2 times we received service was of a emergency situation , very obliging !!!😃👍

The vehicle I wanted was not available at the time I had to turn in my lease, but was scheduled for delivery within 10 days. Juan worked with me to keep me in a vehicle during the interim period. He kept me informed of the scheduled delivery, giving me regular updates on it's estimated arrival time. Yay, my vehicle arrived earlier than anticipated! I scheduled an appointment with Juan to pick up my vehicle. He made sure to go through all of the new features thoroughly before I left and assured me that if I had any questions or problems I could come back in anytime and he would be happy to help. This is my 3rd Subaru vehicle from this dealership and everyone I have ever dealt with here has been exceptional.

When we decided to purchase a new car, my husband did his homework thoroughly. Juan was our sales person and he did not disappoint. From the test drive to Tony in the finance department our experience was painless. Everyone was very knowledgeable when a question arose and pleasant to deal with. Sadly 16 days later someone backed into my first brand new car, 2018 Outback. Once again the dealership came through, Kristin in the body shop has been so helpful and patient with all my questions and inquiries. We couldn't have asked for a better experience, I would recommend them highly!!!

My 2016 Crosstrek was in desperate need of an oil change. I stopped in without an appointment. My service advisor, Matt, said no problem: oil changed, tires rotated, back on the road in an hour! Always courteous, professional, and efficient, I couldn't imagine taking my Baby to anybody else. Thanks, Matt and Lou Fusz service team, for always being awesome :)

We recently moved to the area. Spoke with Abby to schedule our oil change and 100,00 mile check. She was very helpful and when we were slightly lost, in finding your dealership, gave us the direction we needed to turn. Jeff, welcomed us warmly and was extremely knowledgeable about our Outback and what would be done. He showed us the customer lounge, made fresh coffee, and kept us informed. The car was checked out, we appreciated the honesty regarding car filters as we had asked if they needed to be changed. They were given a pass. The checkout explained what was done, and a reminder to look for our $15 check from mobile towards our. Next oil change. We need to update our GPS and gave us the information to order, and showed us how to replace the SIM card.

The staff and service writer Jeff (I believe his name was Jeff) were very proffetional and informative. I went in to have an oil change done and mentioned that my idle was rough when in drive. I had some work done to it and the idle was rough when I picked it up. The shop told me that it was just the age of the car and I could replace the spark plugs to see if it would help. I found that odd seeing that it ten smooth when I took it in. I took it to other shops and they told me the same thing! I accepted that I would just have to deal with it, and it has been that way for 3 years. I got a call that my oil change was done Anne when I picked it up....it ran smooth and was fixed!!! I was so excited. They fixed my idle problem and at no additional charge! Best $40 ever spent! I found my new go to place for parts and service. I will be taking my car in later this week for an airbag recall and they even provided me with a loaner car for the day. If your looking for a honest and dependable shop, this is the place! Thank you for putting the life back in my car after so many years of mechanics with no answers!

Lou Fusz Subaru St Peter???s has been my Dealer of choice since 2010. I just picked my 3rd Subie from them and ever since day one Richard Lamora has treated me with courtesy and respect. I especially enjoy coming in for service as the service staff is so knowledgeable and all around Subaru enthusiasts just like me. We have endless conversations about our beloved Subies and the great local enthusiast community. I am a Lou Fusz customer for life, would not go anywhere else!

From the moment I first contacted Lou Fusz in St. Louis, I knew I was in good hands. I had a few questions about a vehicle that showed up on the website, but didn't have a lot of details regarding its current status. I asked Dave about the vehicle and he said he would investigate the situation and get back to me. He returned my call within 20 minutes and explained the situation. I really wanted to purchase a certain color (the one on the website), but the dealership had other colors on the lot. I made an appointment to test drive the vehicle. When I met Dave in person for my test drive, I was put at ease by his calm and warm personality. He knew the details of the car, he answered my questions honestly, and he treated me with respect. This last point was arguably the most important. I had previously visited Lou Fusz Subaru in St. Peters and Dean Team Subaru when looking for this vehicle. Neither salesman I worked with took me seriously or wanted to work with me to get the deal done. Dave was professional, courteous, and helpful the entire experience. On the morning of my appointment to purchase the car, I met with Dave and we walked through the numbers. I was hesitant about the monthly payment so he brought out Rick Summerfield to walk me through it. I had a lot of questions for Rick and he was extremely upfront. He helped me understand how the process worked and how my monthly payments would change based on the numbers. After speaking with Rick, I talked with Dave some more and we were able to negotiate to a more favorable price with the blessing of John Molloy. I had met John on the day of my test drive, and he too, treated me with respect, which meant a lot to me. The new price placed my monthly payments in a range that worked for me. Once I signed all of the paperwork with Dave, I went into Rick's office and signed everything with him. Rick, like Dave, was extremely honest. Both were unlike the usual car salesman/snake oil salesman that plague modern day dealerships. Rick walked me through all of the optional warranty/coverage purchases, but since he knew I wanted my monthly payment to be at a certain place, he didn't pressure me. After signing everything with Rick, I waited for the vehicle to return to the dealership from its final detail. Once it arrived, Dave changed the license plates from my trade-in, cleaned them to a pristine condition, and walked me through every single feature of my vehicle's interior features. He made sure my phone properly synced and more importantly, he made sure I was aware of a few tricky settings that I needed to adjust to my own personal liking. I first called Dave on a Wednesday morning. It was completely by chance that he was the one who picked up the phone, but boy was I glad that he did. I test drove the vehicle on Thursday afternoon. I purchased the car Friday morning. I could not have asked for a better vehicle purchasing experience.

We did extensive research and requested quotes from multiple dealers for a 2016 Outback. From the start, Lou Fusz Subaru St. Louis had the most up-to-date website, and requests for additional information were met by Stephanie Stinebaker quickly and without any run-around. When we went in for a test drive, Ray Clancy was really lovely and helpful. We came back in two days after getting insurance sorted to pick up the car; Ray was delayed returning to the dealership but arranged for Chris Peterson to take care of us until he was back, and Chris was equally lovely, walking us through the essential features (and making some helpful restaurant recommendations to boot). Rick Summerfield walked us through the finance procedures with clear explanations of all our options. The overall experience left us truly impressed and appreciative that everyone made this process so easy.

I drove my last car for 17 years. Been awhile since I have had a dealer service. Well done!! Ready for me when I arrived. Coffee and fruit and a comfortable lounge area with TV. Best part was learning a bit more about my Carpass service. Had 2 dinks in my windshield from a road trip. My service gentleman told me it was covered and gave me the name of the place to get it fixed and a card with the info. Thanks so much!! For the "Car Spa" experience😊