New and Used 2020 Subaru Forester for Sale in Palatine, IL

My daughter purchased a Mazda from Napleton's Mazda right next door. The location is convenient to my home and after researching Subaru vehicles, I decided to visit here. I was pleasantly surprised to see people remembered both my daughter and I (I accompanied her when she purchased her vehicle and she accompanied me on my purchase). My experience was pleasant and the staff here are very willing to listen to what you are looking for and work through cost with you. I am pleased with my purchase in every way!

Dan and Patrick were the two salesmen who helped me out. Jessie was the finance rep. I inquired about a 2017 Subaru WRX STI and got a prompt response from Patrick. My buying process was pretty smooth and the overall communication with them was great, even being an out of state buyer! More like across the country, haha! Paperwork was sent fairly quick. Happy Subaru buyer!

Highly satisfied with my experience purchasing my Jeep Wrangler from Liberty. Chris Acker is a phenomenal sales associate. I found the Jeep I wanted in Jeep's inventory and it was "in transit" to Liberty and I knew it was the only one of its kind within a 100-mile radius. It had everything I wanted (and then some). If I didn't get this one, it was either go with my second choice, or order a 2019 and wait. Chris knew this, and he could have taken advantage of that situation and gouged me. But he was open and honest and from our initial phone conversation, I knew he would offer me a great deal. By the way, I live over an hour from Libertyville. So I was taking a risk going all that way for a bad experience. Chris assured me the Jeep I had my eyes on was definitely available and we briefly negotiated by phone. I was already comfortable with him and hadn't met him yet. Once I arrived the next day, he went above and beyond. Offered me very up-front pricing, a fair deal on my trade, and even though the Jeep had not yet arrived from the truck yet, he kept me in the loop and texted me right when the truck pulled in the next day. I picked it up this morning and it is beyond perfect. The finance manager was great as well. I am so happy with my Jeep and would recommend Liberty and Chris Acker!

As the title says I have bought many cars from this dealership. Every experience working with this dealership has been nothing but positive. They make the process completely painless. No stupid games that most dealerships play. No pressure to buy when looking. It is how car buying should be. Unfortunately, Liberty is the exception and not the rule. I still make sure that I am getting good deal and I do compare pricing and every time I purchase a car. In the end I know that my job is to get myself the best price and ultimately the salesman's job is to get as much for the car as possible. However every time that I have checked pricing Liberty has come either lower or even with other offers that I got. Elmer Hansen the Sales Manager lays it to me straight when we get to discussing pricing. "Here is the price that I can offer you the car for that is fair for you and let's me make money to keep the dealer in business". That is usually all that goes into the negotiation. No mind games, no hassles, no "let me go talk to my manager" nonsense. A friend of mine who I recently sent to Liberty had a 5 hour fight with another Subaru dealer and in the end walked away. With Liberty he had chosen, ordered and committed to purchasing a new Forester within an hour. He was amazed and his profession is purchasing for a major Fortune 200 company. One time I asked Elmer that if I left the dealership would the price he offered me no longer be good. He looked at me with a puzzled look on his face and said, "Well....why would the offer change? Go do your homework and if you can get this for a better price then I recommend you buy it from whoever that is". How many car sales managers have said that to you? Sure enough I could not find better pricing and bought the car from Liberty. When buying my wife's car Elmer offered me to take it home for the weekend and see if I wanted it. Is said to him "oh, I see the puppy dog close, eh?" He smiled at me and said "Uh...sure...whatever". When I brought it back he asked, "Did you like it?" I said "yes" and gave him back the keys. He took the keys and said "well, let me know if you want to buy one" and walked away. I was flabbergasted. I said "wait, aren't you going to give me the high pressure sales pitch?" he turned looked puzzled at me and said "uh....no, that was not what I was planning, but if you want me to I can" He smiled and said, If you want the car you know where it is" and went on his way. My wife and I just looked at each other, mouths agape as I was expecting a knife fight and got nothing. A week later we bought the car. My most recent purchase was in 2015. I bought a "brand new $40,000 WRX STI Limited" and I had no problems getting my car. I had to order it and have it built and shipped to the dealership. Three long months I waited. I was constantly pestering my sales guy, Craig Huber for three months and every time he was patient and happy to help me track where the car was. When it arrived, he sent me a picture via text that said "look what showed up!". Craig, my salesman is more like a buddy now. How many sales people do you know that you actually want to hang around with? I live in Wisconsin but I drive down to Illinois to Liberty to get my cars serviced by them. The service staff is fantastic and always courteous and treat me like a friend. Almost every issue that I have gone in to get fixed gets fixed correctly the first time. Now when it's time to buy a car my wife asks "which cars can we buy from Liberty" and then we narrow it down from there. As I said, this dealer is something special, the excepetional one both from a sales and service standpoint. In a sea of mostly terrible, traditional car "stealerships". Unless something goes seriously awry, I will likely keep recommending these guys to family and friends

We purchased our 6th vehicle from the Muller Group and couldn't be happier with the 2019 Forester Sport we purchased on 10/27/19. Working with Stan Fooks was smooth and easy - his patience makes him a solid ambassador for Muller. Karl, Harry and others worked hard to give us the best offer and that is greatly appreciated. What we have always marveled at is the service department and how they go out of their way to make things right - always prompt, vehicle immaculately cleaned, vehicle service - 'perfect', and, pricing that works ... just a great team to work with. Muller has earned our trust and respect. I highly recommend this team to everyone - and have done so on numerous occasions. Keep doing the great work!!

I didn???t know what to expect buying a car for the first time, my fist srop was at Muller Subaru since it was close to work. I spoke with Jeff Spivak, right away I felt comfortable talking to him he asked what I was looking for and answered my questions. I told him I???ll compare prices and services from other dealership before I make my decision. Within 2 week period I visited 3 dealerships talked several sales team but no one was as kind, knowledgeable and patient as Jeff calling him with different questions and being available when I needed him Jeff helped me through the whole process from choosing the right SUV for my children to what I color I wanted to financing it. Now that I got my NEW Subaru I can???t see myself driving any other car, and I know I got a whole team to help me with any questions and concerns I might have in the future.

The buying new Subaru Outback 2018 was a great experience at Muller Subaru dealership! We were met by very friendly Sales person Stan Fooks, who was very knowledgeable. He explained all the features of the car and demoed it. No surprise we fell in love with car at the first sight! The rest of the buying was a breath from price negotiations thru documents preparations thru taking our new car home. As we bought some extra dealer installed options the call to bring a car for installation came early next day - appointment set for the convenient time!

We have purchased two Subarus from Muller Subaru. Alex Kutsko was our salesperson when we purchased an Outback in 2014. Her was very straightforward and fair. Honest, competitive pricing with no run around. When we decided to replace our 2008 Honda we specifically contacted Alex to look a a couple of different Subaru models and settled on a 2016 Forester. The process was again very quick and easy and we came away feeling very fairly treated. Alex is very knowledgeable about the various our models and their features.

We had a truly wonderful experience at Muller Subaru. We worked with Stan Fooks, John Rabenda, and Joseph Lee. We had initially had a difficult experience at another dealership where games were played with pricing, but after we headed to Muller we were treated exceptionally well. Stan was so exceptionally knowledgeable and really cared to make sure that we really understood all of the ins and outs of the process and the car we were interested in. John Rabenda was thoughtful and helpful explaining financing. Joe Lee got us in the door and helped facilitate and was responsive and helpful. Overall, it was a really great experience and I certainly recommend the Muller team.

It all starts with my purchased back in 2006 from then Salesman Ryan Drouin, now General Manager. He gave me an incredible deal back in '06 on my Outback XT. That had me contacting him for my 2015 Outback. Sadly he could not find me one. But he was the first call I made when I was trading that '15 in for a new 2018 Outback Premium. Enter Kiril Velkov. I kinda knew that Ryan, being now General Manager, would be in an overseeing capacity rather than a hands on salesman. When my schedule allowed for me to travel the 300 miles to visit the dealership I jumped at the chance to show off my very nice 2015 and to reacquaint myself with Ryan after 12 long years. They would evaluate my trade and also I could drive the newest model of Outback. Little did I know I would meet another terrific salesman in Kiril. He and I hit it off swapping stories of our own Subaru history and trips made. Two guys with a passion for the mark of Subaru sharing with one another our history. Awesome. Kiril worked tirelessly, and I do mean to use that word, as he kept in constant contact with me to make sure the deal was good enough and that the plans of making the trade were firm and settled before I made the next trip up 300 miles to Bensenville to do the trade. He made it a "business marriage", and I accepted the terms before I even gassed up my '15 to make the trip. Everything was easy that day...from Kiril making me feel at home, to getting the needed finance and paperwork completed and accurate. Kiril was a one stop, ALL questions answered, complete fulfillment of all of my wants and wishes. In short, it was a no-brainer. Kiril made it easy, made it painless, made it not like other dealerships I've been to. The team of Ryan & Kiril will continue to be my "go to" place for Subaru's. In fact, my wife will be purchasing a new 2019 Forester coming up this Fall 2018. Guess who I'm gonna call...? If I could have more than 5 stars they'd all get more..!!

We searched high and low for the perfect used vehicle for our son (and us) - well maintained, safe, great mileage, very reasonably priced, and gorgeous. After many weeks, we finally found that unicorn at Grand Subaru! The hitch? It was 500 miles away from our home in TN. Our apprehension was very real. There was so much risk for something to go wrong. The save? Grand Subaru's incredible sales savant, Joe Lewicki! Joe quickly built genuine rapport with us-he's clearly experienced, highly knowledgeable, attentive, efficient, thorough, transparent and friendly. He physically walked through the lot to ensure the vehicle was in stock and was very patient as I asked about the features while he examined for me and described them clearly. He was very open and accommodating to my request to place a small deposit and to have it independently inspected. He was timely and gracious to my mechanic, allowing a thorough inspection. The vehicle checked out to be our dream on wheels! Joe promised that the car would be extra spiffy to delight our son when he laid eyes on it - and he delivered! We made the long haul to Chicago and the onsite transaction couldn't have been more swift and satisfying. The car handled beautifully, solidly. The general manager, Ryan Drouin, greeted us warmly shortly upon arrival. The business manager, Brandon Metz, was thorough, concise and very personable. After everything was wrapped up in short order, Joe even provided contact info for a few great options to pick up a deep dish pizza on our trek back! Grand Subaru is a top notch operation that excels in offering the trifecta of exceptional people, products and processes. While everyone we interacted with was sincerely outstanding, Joe holds a special place for us. Ask for him. From first hand experience, he's a gold standard.

What a professional group of people! I came in wanting to upgrade my impreza for a crosstrek. It was a seamless and relaxed...yes, Relaxed experience! Ron was incredibly honest, understanding and supportive. I was very happy impressed by his professionalism, knowlegde and kindness. John gave me advice about a warranty refund that I would never have known about. He was informative and so calm. Thank you Subaru Evanston for giving me the car of my dreams and for making this experience fun!! See you for my next oil change :)

Took my 2010 Outback in because it was making a loud noice on acceleration. These guys at Evanston Subaru knew exactly what to do and it cost a lot less than I had figured. Plus they gave my subaru a bath. Loved it.

I am almost at a loss for words, for how delighted we are with our recent experience with Evanston Subaru. Having purchased many new, used and certified cars from dealers over the years, this was by far my most positive, and I must say refreshing, automobile buying experience EVER. From the moment I was greeted, I felt at ease, and relieved that all of my questions were answered, with actual answers, not questions! The combination of genuine caring, consideration, honesty and professionalism at Evanston Subaru, is not something I will ever forget. Oh, and no other dealer came close to the great price we got on our new 2018 Outback, and there was no drama over receiving that price! The folks at this dealership work extremely well as a team, and everyone, from owner Rob, to sales, finance and service staff, made us feel like part of the family. Many thanks to (in the order we met) Benny, Karl, Lou (who patiently showed me the car, and handled the greater part of the transaction!), co-owner Rob, service manager Ray, AND David and John, in the business office, who both made the paperwork understandable, and easy, in a no pressure / no games signing of papers. (Okay, that sounds like lots of people for one Outback sale, but because of our schedules, we had to come in on consecutive days to get everything done. NEVERTHELESS, nobody's day off in any way compromised the continuity, or ease and comfort, of buying a new Outback!). We shall always give a “you have to go there!” endorsement of this business!

Great experience. Low pressure. Straight forward. Our salesperson, Herbie, was delightful to work with. Purchased the Ascent. Financing was simple and they took our $500 loyalty coupon right away. Absolutely no drama in process.

Aye yoooo best fuckn experience I've ever had buying a car and I've bought many! Cristian Alva (pretty ricki what they call him) Was the best got it done got it done! All around best. The owner thought of every way to make customers comfortable. Happy, clean pretty funny peoples. Buying a car is a long process but they made every minute stress free and comfortable. I freaking love this place will be back for my next one simply because of how great of an experience I had here😃 I mean yo they got everything in this place like everything not just any coffee they got the good stuff Starbucks 😱 Aye yo they got quite rooms and child rooms, sitting area is not in some cardboard room smelling like gas and oil noooo it's in the open and extremely comfortable like if I didn't have to leave I would've stayed 🤣 I've not come across a dealership that can compare to this place their people and service 👍🏼👍🏼 Even if your not in Naperville it's worth the drive shut out to CRISTIAN ALVA thanks man for all your work and help😊 Aye yo like real talk you want a good car and good car buying experience check them out here at Naperville Gerald Subaru!!!!😃 All of you guys was great. Great Job Gerald your people and place here is AWESOME 👏🏽 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 Come and see Cristian Alva he is honest a plus for car salesman 😂 And will get you in what ever you looking at😃 Aye yooo real talk check them out!!!! Best experience ever like no lie no lie love this place😍 Oh oh oh wait for got about Asim Aslam aye yooooo you were freekn awesome dude👍🏼👍🏼😍👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽 And to Anthony never forget life is beautiful (insider)😉🤣🤣🤣🤣 thank guys for a unforgettable experience 😃

I live in Peoria, IL; 3 hour drive south of Gerald Subaru of Naperville. I coordinated both this service appointment with an appointment my elderly parents had in Naperville so I could both get my 2017 Forrester XT's 12K mile maintenance done and drive my parents to their appointment all in the same day. Consequently, I was going to need a service loaner. When I made my service appointment, I told the service-writer that I needed a loaner for the afternnon. When I arrived at the shop, I was told no loaners were available. This was problem, because the work on my car would not be completed in time for my parent's appointment. Kelly Thomas (who sold me my Forrester XT), grabbed a demo Outback, helped me load my parents into the Outback and drove us to our appointment. Thank you Kelly!

Buying our 2019 Outback at Autobarn is hands-down the best new car buying experience we've ever had. Our sales rep Mike was a pleasure to work with to get us the right car and the right deal - knowledgeable, polite, professional. He volunteered to pick up the title from our home so we wouldn't have to make drive it back to the dealer with it - that's really personal service- and he arrived at our house exactly when he said he would. Paperwork was handled professionally and efficiently. The dealership facility is clean, comfortable, friendly, we got a very good feeling there. We're animal lovers and were delighted that the dealer was generously sponsoring a community pet event that day. The Encore re-delivery is a wonderful program, very beneficial to have a review after spending some time getting acquainted with the new car.

I booked my appointment online and received a confirmation number. I arrived early for an 11:45 appointment, I was greeted and my representative explained everything asked for a couple of signatures. I was out the door at 12:07 with a $20.00 mail-in coupon for my next oil change. Awesome!

Brought my Forester in for auto start on Friday, 1/12/18, 12:45 pm. The service greeter was friendly and polite and explained how to use auto start. I work in Customer Service and let him know how much I appreciated how polite and helpful he had been. It's not often you get great Customer Service, so I like to acknowledge it. Thanks!