One day I was up on a hill I saw dull markings all across the top on both sides except in the middle. Manager said they were caused by the wind! Several other people confirmed the marks were made by a buffer including a paint shop so I stopped going to Mission Valley Honda. After two years my car developed a major problem so I went back to them and discovered there were all new people in the service department which made me very happy. The old ones always though I didn't know what I was talking about. My service person was Joseph De La Cruz. He was great. Very attentive, through and patient. He listened to all my concerns. He kept my car so he could order new parts and old parts could be removed so the car could be repaired the next day. He arrange for me to be taken home and picked up when my car was ready the next day. He made sure my car was ready in time since I needed the car. He is very knowledgeable and never gave me the run around. I highly recommend Joseph. He has restored my faith in Mission Valley Honda to take care of my 2004 Pilot!
Great car; excellent visability
by LynO from Boone, NC
January 30, 2019
This car is great for mountain roads and highway driving. Eyesight was a selling point when I purchased and recommend buying Starlink every year. Having that connection when something has happened is worth every cent. What sold me along with Eyesight was the visibility of the Forester and the interior room. I tested a CRV and the Forester and the Sub won hands down.
This is the fourth car I've purchased or leased from Kearny Mesa Infiniti. From the sales team to the service department, this dealership is top notch. The sales process is easy and low pressure and generally the administrative process is simple and there isn't a lot of pressure to purchase other options. More importantly, the service department is excellent, in particular Adam Schmidt, who has been my service advisor for over 5 years and he's the best.
Awesome Car to Own!
by Junebug2000 from Fayetteville, Georgia
January 28, 2019
This was a great car to own. It fit with all of my needs, and was a great buy! Would purchase another one, anytime. Very reliable.
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
Love my Subaru
by Ivonne from Nashua, NH
January 20, 2019
Feel safe! Had a rollover in a 2012 Forester, the other driver fell sleep. Because I am alive, the insurance adjuster said he has never seen anyone survive such an accident, I bought myself another one, a 2016. The only complaint is the Yokahama Geolander tires. I only have 24,000 miles on them but they are worn. Never seen such a thing. Will be replacing them in a few days before inspection. Other reviews say the same, they are the low quality eventhough they are expensive. In my family we own several Subaru's.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Good All-Purpose Car
by Alex from Brooklyn, NY
January 29, 2019
Full disclosure: My girlfriend owns it, but I drive it a lot. I find the 2017 Forester to be a pretty decent small SUV. I find it comfortable and fairly well-designed. I'm not a huge fan of CVTs but find it has enough pep when I need it. The dash is fairly well-organized and all critical controls are knobs and buttons rather than buried in the touch screen like some cars. A few things could be slightly better organized but these are minor details. The Subaru infotainment system is pretty lacking and the touch screen is buggy sometimes. They're behind the curve on this. But overall it's a decent car even if I'd like it more with a 6 speed manual.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Suabru can't go wrong
by Jitendra from Monmouth Junction
January 12, 2019
Excellent car for safety and performance. A repeat buyer.
Subaru has added latest safety features like Blind Spot Monitor, RAB, Land Departure warning and Excelent Sound System.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Most fuel effecient SUV I've ever owned.
by Old.Jedi from Portage, MI
January 11, 2019
This SUV is a great vehicle for the money, and is extremely comfortable on long road trips. It has a smooth ride with ample power for around town use. I would have preferred an analog fuel gauge instead of the digital one.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Solid 4-wheel drive SUV
by tah9 from Erie PA
January 29, 2019
Positive: Very solid 4-wheel drive medium-size SUV. Great interior, wonderful visibility through large windows for safe turning, changing lanes and backing up. Handy rear video backup camera. Good traction for winters, even without snow tires. Eyesight package is a comforting feature, even for short local highway drives, since it helps keep you in pace with traffic without going over your set limit. Heated front seats are sweet.
Negative: Rubber pad on back bumper (part of winter package) seems to come unglued (body shops have reattached it twice). Plastic cowls (about 8" long) next to wipers on left and right sides of windshield rattle in the wind. Lacks low-oil indicator on dash display, so only way to know is to manually check oil level.
This car is what just I was looking for! Although it's compact outside it's spacious inside, smooth to drive, steady, with all wheel drive.
My only complaint so far is it seems loud when starting and shifting speed significantly, so hopefully the engine isn't racing, but once you're at the same speed for ~15 or so seconds, it levels and quiets.
I'm very pleased with this purchase so far. Once I see it longer term through the winter I'll give an updated review.
Excellent experience with an easy purchasing process. Royal Wilkinson made it all just a breeze and I saved $$$ at the same time. I highly recommend this dealership and Royal above all others.
Most Innovated Car I have Ever Owned
by ottob from Rocky Point, New York
January 29, 2019
The safety features on this car are far beyond anything I ever expected. This car has " facial recognition" , adaptive cruise, lane change warning, front collision stop as well as rear stop. The headlights steer with the car, the auto dimming mirrors, rear & side, protect you from glare at night, automatic high beam on & off & an unbelievable amount of air bags. The rear seats are heated & so much more. Look up the Subaru Forester Touring to see how much more it offers.
I have been re-assigned to Catherine. She is wonderful. Happy to see you, makes you feel welcome and actually listens to your comments about your car.
Handles everything efficiently and happily as quickly as she can.
Subaru has become so busy nowadays, it is hard to get an appointment quickly. However, once an appt is made you are a priority.
First Forester, fourth subaru
by Space monkey from Omaha, NE
January 27, 2019
We needed a car with plenty of interior space to fit our dogs and camping gear, and wanted to be sure we would be ok in all kinds of terrain. The new forester sport checked all of the boxes. Comfy, gets us everywhere, and has all the features we need plus some we realized are nice.
The only thing we miss is a manual transmission. Come on America....
Our sales Rep. was Royal and he did an outstanding job. He didn't make me feel pressured at all going into the sale, like I had felt from other salesmen. Overall Great experience .
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
After shopping and looking at several cars, my wife and I were so pleased we went to Subaru of El Cajon! Jeff Richards was genuine and very helpfuls a he guided us through all the options for a new Subaru! Also a shout out to Cody Stoecker in the finance department, he was able to find us a great rate and a payment that worked best for our budget!
Hey I just got it home and I’m being optimistic
by Elizabeth is styling from Centerport NY
January 8, 2019
This was a pre-owned vehicle used lightly as a loaner. It looks, runs and even smells like new. And we paid a great price, no BS
Love this dealership!!!! Quick oil change and they washed my car!!! Will definitely go back if i need anything done to my car!
A. Exceptionally nice car
by MarkW from Phoenix, Az
January 4, 2019
The Forester is exactly what we were looking for. Reasonably priced, very comfortable, efficient for its size, smooth driving, excellent performing. Upright seating fits a wide range of sizes and is great for tall drivers. Excellent rear seat space. Very, very, good cargo space access. The interior is well laid out. Controls are easy to reach and easy to understand. One more thing, the climate control system is fully up to handling Phoenix summer weather.
I had a great experience buying and servicing my new Subaru at Kearny Mesa Subaru. I love driving it every day.
Most reliable car I've own.
by Kazimierz from Chesterbrook
January 8, 2019
A comfortable ride, an elevated seating position, standard all-wheel drive, and available state-of-the-art safety technology. Excellent fuel economy. Exceptional acceleration thanks to sequential fuel injection. Best AWD system developed so far.
by Capt. Bowling (USMC, Ret'd)Woodburn, Oregon from Woodburn, Oregon
April 10, 2018
4.5 (16 reviews)
John-Thomas Loss was a great help when my A/C failed 1000 miles from my home in Oregon. His professional work effort resulted in my return trip much more pleasant and bearable than it would have been.
Best Small SUV
by Broadway from Pittsburgh, Pa.
January 3, 2019
Great SUV for a modest investment! I'm getting an average of 24 mpg and 28 on highway trips.
The noise level is low and the comfort is high. I have almost 25000 miles and have not experienced any issues.
Buy this car if you want value and reliability!
I don't even know where to start, I had the best experience at Frank Subaru. I went to many dealerships in San Diego and people were trying to sell me cars I didn't want and were pushy. Frank Subaru was professional and no pressure. Marco was our sales guy and I couldn't be happier with the experience and knowledge and his love of Subaru's. I would highly recommend working with him! This should be your first stop when your shopping for a Subaru.
Last Note, they have a super cool Starbucks coffee machine that made amazing iced coffee!!
Thanks, Frank Subaru for getting me into my Dream Crosstrek!
Best car I have ever owned!
by Shanemily from Denver
December 20, 2018
First thing I notices when driving this vehicle was how easy it is to see out of! The windshield and the way you're seated gives the ultimate view of the road which I love. The ride is exceptionally smooth and the car looks stellar! Highly recommend!
Nissim, Victor and Genie - thank you for making my dream come true! I had challenges but you all believed in me and made me feel confident. You are the best in the world and I would highly recommend you to all car buyers out there. Best experience ever! Lisa R
3 years old and it looks brand new
by BarriH from Silsbee Texas
January 15, 2019
This car had my must-haves. It was not silver or gray, has a moon roof and a good carfax history. I feel pampered in the leather HEATED seats. I can filly say I have a hot behind!
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