The team at Capital Subaru is outstanding! They have twice been able to service my Outback within 24 hours of my call and the quality of their work is consistently great. Friendly staff take the time to explain any problems and the priority of each one. Prices have been about the same as I have paid for service at other Subaru dealerships. Waiting area is clean and welcoming with a number of welcoming touches, including magazines to appeal to a number of different interests, coffee and tea available and comfortable furniture. The pride they take in their work and treating customers well definitely shows!
Most Innovated Car I have Ever Owned
by ottob from Rocky Point, New York
January 29, 2019
The safety features on this car are far beyond anything I ever expected. This car has " facial recognition" , adaptive cruise, lane change warning, front collision stop as well as rear stop. The headlights steer with the car, the auto dimming mirrors, rear & side, protect you from glare at night, automatic high beam on & off & an unbelievable amount of air bags. The rear seats are heated & so much more. Look up the Subaru Forester Touring to see how much more it offers.
Recently purchased a used Toyota Camry from this dealership on May 1st and the service department didn't do a proper service to the car. About a month later the car was completely out of oil. Next about a month and a half after that, the radiator is cracked. The service department aren't doing they're job as far as making sure you have a properly serviced car when you purchase it. I left the sales manager a message about his service department not servicing the car correctly and have yet to hear from him, Mr Truesblood. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM THIS PLACE AGAIN!!!!!
Good All-Purpose Car
by Alex from Brooklyn, NY
January 29, 2019
Full disclosure: My girlfriend owns it, but I drive it a lot. I find the 2017 Forester to be a pretty decent small SUV. I find it comfortable and fairly well-designed. I'm not a huge fan of CVTs but find it has enough pep when I need it. The dash is fairly well-organized and all critical controls are knobs and buttons rather than buried in the touch screen like some cars. A few things could be slightly better organized but these are minor details. The Subaru infotainment system is pretty lacking and the touch screen is buggy sometimes. They're behind the curve on this. But overall it's a decent car even if I'd like it more with a 6 speed manual.
This dealership absolutely went above and beyond in their customer service!! I drove 4.5 hrs one way to pick up this car and it was so worth the drive! I bought a used vehicle from them that ended up needing a few repairs within 2 hours of driving it off the lot. Jordan and Rachel could not have been more understanding or accommodating! Thank all of you for your exceptional customer service. Highly recommend this dealership!!
First Forester, fourth subaru
by Space monkey from Omaha, NE
January 27, 2019
We needed a car with plenty of interior space to fit our dogs and camping gear, and wanted to be sure we would be ok in all kinds of terrain. The new forester sport checked all of the boxes. Comfy, gets us everywhere, and has all the features we need plus some we realized are nice.
The only thing we miss is a manual transmission. Come on America....
Rachel and Jordan are my new best friends! This was the easiest car buying experience I have ever had. They found the exact Subaru Crosstrek I wanted and gave me 25% more for my trade than the big dealer in Raleigh where I had a horrible experience. Very Friendly staff. You cannot go wrong with Capital Subaru! Worth driving the distance!
3 years old and it looks brand new
by BarriH from Silsbee Texas
January 15, 2019
This car had my must-haves. It was not silver or gray, has a moon roof and a good carfax history. I feel pampered in the leather HEATED seats. I can filly say I have a hot behind!
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