EACH TIME IT JUST GETS BETTER
December 3, 2018
let me start off by prefacing this- I am an old fart, grew up when cars had carburetors/points/condensers and you dint have to tear half the engine apart to get to the spark plugs.With that out of the way it should give an idea of how much it pains me to have to pay to have stuff like that done-plugs, heck I doubt if some of the techs now have ever even seen points!! And I say techs because the guys fixing cars now days are technicians, not mechanics. Anyway, back to my review. I have two subies- one bought from Hudiburgh and the other a used one that is serviced at Hudiburgh. I have had to take both in for repairs and have NEVER been taken for granted,talked down to or mislead on the cost or the repairs being done. Quite the opposite- on one occasion the problem was misdiagnosed and I returned shortly after. They found a service bulletin covering the issue and did all necessary repairs with no charge since they had misdiagnosed previously And I am not talking inexpensive repairs- the cost to me would have been north of 500 dollars. Another occasion was when the used subie threw a check engine light( pesky little things that really only serve to give the wife something to ponder and online diagnose!!) When I called to schedule an appointment the service adviser( Brian) set me up but it was gonna be a while out so he suggested a home help repair and I tried it. Low and behold the problem went away but of course, check engine light remained illuminated.Went ahead and kept appointment anyway for family peace( remember the wife thing from previous). Got in ,told Brian what was going on and he had em check it anyway, no defect found and they had me in an out in less than 45 minutes- and no charge, I should mention at this time that in all of my visits when I needed to leave the vehicle for extended periods i was provided a loaner with no hassle or questions asked. So to sumise this lengthu review- do I like having to pay for something I feel like I should be able to do? No ! BUT...if I am going to have to( and I am- im a mechanic, not a technician) I will gladly take it to Hudiburgh and trust them to take care of not only my vehicles but me as well.I feel like family there and am treated as such( Oh yeah, their prices are very comparable to local shops- I checked each time!!!) HUDIBURGH SUBARU- WHERE YOUR CAR AND YOU ARE TREATED LIKE FAMILY!!