We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
by Kellyw from Nicholasville, KY
January 29, 2019
Comfortable ride,love the adjustable seat that fits me perfectly. Very quiet. Every amenity you could possibly need. Safety features sold me on this vehicle. Sound system is great.
Excellent staff, prices and vehicles. Bought a nice Volvo and it was hit and totaled before we got the new tag. The guys worked with us and our insurer and got us into an even nicer newer vehicle without any hassle or haggling. Would highly reccommend.
08 Subaru Outback Ltd
by kjkenny45 from Long Branch, NJ
November 8, 2018
Great vehicle in rainy or snowy weather. The AWD is awesome. Car comes in handy when at Home Depot as the wagon trunk is spacious. Very safe.
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
I had a appointment to look at a vehicle and to talk to someone about purchasing the vehicle and everyone was so Nice And Helpful from the time I got there until I left I give this dealership a
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
Great Touring Car!
by Jill S. from Carpinteria, CA
November 15, 2018
The Subaru Outback 3.6 Touring car is comfortable and has all the bells and whistles including back up cameras, hands free phone calling, great sound system, sun roof/moon roof, leather seats, climate control, keyless entry etc. I love this car and how powerful it is in going up hills.
David Smith was so helpful and really went out of his way to make sure we got exactly what we needed. I can’t say enough about the way he cared for my daughter and our hunt for a realiable vehicle.
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
We had a very smooth car buying experience here. Brad Collins is terrific. The process was smooth and easy. Very reasonable people to work with.
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Everything was great! Courteous! Friendly, caring and genuine. Quick and simple! They also have great facilities to relax, snack and/or browse new cars! Bought a used car earlier this year...great experience both time.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
I brought my car in to get the timing belt changed which I knew was going to be a very expensive process. Prior to coming I had purchased my own belt to save some money, however, when they went to put my belt on it was too short. Steve at the front desk knew I was trying to save money so even though I ended up having to buy their belt he helped me out tremendously with a $90 discount on the belt. Overall excellent service and super friendly staff!
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
When I purchased a new Subaru in 2013 at a dealership off the mountain, I faithfully serviced the car through Modern's service department in Boone. I cannot say enough about how professional, caring and expert the service team is. Steve, James and Chris are always positive, upbeat and willing to go the extra mile to make sure you get what you need. And though the service team encouraged me to speak with a sales rep when I asked about new Subaru's, I hesitated.
Then, my teenaged daughter was in need of a used car and wanted a Toyota so I reached out to Modern. Lori Holton took my call and worked with my daughter and me with a follow-through and thoroughness I had never seen. We did not end up purchasing the car but Lori stuck in my mind. When I decided to look at a new Subaru, I called her. From start to finish she delivered a top quality sales experience by building a trust-based relationship and following through on her word. She was a straight shooter who guided me through decisionmaking with my best interests in mind. I would (and have) recommended Lori to all my friends. I was also impressed with the delivery of the car and the services Modern supplied to make sure I get the full benefit from the car. Jodi Carter walked me through the fine details of my new car and encouraged me to come visit her again as questions arise. Anthony was marvelous at closing my loan and helping me select some additional services that were specific to my needs. All and all it was a wonderful experience!
I love driving it!
by 1st Subaru from Hermitage, PA
November 24, 2018
This car meets all of my needs, and I feel very safe driving it in all weather conditions. It is easy to get in and out of.
It is a good car for shorter people who load things like kayaks on top of their cars.
It is also a very solid comfortable sporty little wagon. It could have a little more storage/stuff space by the driver but otherwise it has plenty of cabin space and roomy back seat.
I feel safe in it on winter roads. It has a noticable shift when accelerating but is fairly quick for a 4cyl.
AWD ready for winter. What a responsive car to the road. Interior is roomy and comfortable. Very dependable and wont let you down. Come take a look and test drive for yourself!
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