Used Subaru Outback for sale near Norfolk, VA

I purchased a new 2019 vehicle from Casey Honda, NEWPORT NEWS, VA in May, 2019. I had an issue arise and the Service Dept. (Mgr. Mike Zeno) handled it quickly and professionally. Mr. Malone, Dealership General Manager, was EXTREMELY fair in the way he resolved my issue. I have been buying vehicles since 1968 and I have NEVER been treated as well by a dealership as I was at Casey Honda. It's not how you're treated when things are going well. More important is how do they treat you 2-3 years after the sale when there is a problem. With Mike Zeno and Mr. Malone, you're in great hands.

So I bought a ‘21 Outback premium with 30k miles and have already put 6K more on it. Here is my honest review: if you want a fast car don’t get the 2.5 non turbo- that being said it is adequate for myself and get great gas mileage. The interior is good- I have the spec with cloth heated seats and they are comfortable and the cabin feels nice- has some cheap parts but I knew what I was buying. The infotainment is frustrating at times- auto start stop is a pain in the butt- but the infotainment itself isn’t bad with good sound and good responsiveness. The apple CarPlay will lag and be finicky at times but nothing terrible. As for drive quality it is a smooth ride and I don’t have any real complaints yet. Like I had mentioned if you want a car that is going to be fast- this engine and transmission will not do that for you. Overall I am happy so far with my purchase and feel as though I made a sensible decision when choosing this over some of its competition (I was looking at the VW Tiguan and and Mazda cx5)

The service rep, Endya, was very helpful. I brought my car in for an oil change and had other concerns. She listened to my concerns and made sure they were addressed. I thought I was going to have to wait another day for an ordered part to be installed, but it was taken care of by the end of the day.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

This experience was excellent. I can't speak highly enough about Southern Norfolk, Justin Cannady and Katie Rose. They were topnotch in understanding and making sure that I got the best car for me. They made me feel like family which alleviated all of my anxiety and tension when buying a car. After all of my, "I want this and not that" they were still nice and professional, compassionate, open and honest. They went above and beyond. Thank you all for you patience and time dealing with me.

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

Monica was very friendly and helpful. The gentleman that brought my car was super awesome and went out of his way to make sure I was happy.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Overall bowdich is a great place for new vehicles. Customer service top notch and Al in service is second to no one. The facility is clean but runs out of coffee

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Responding back quickly with information that I requested. They still continue to keep in touch and provide updates on my request.

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

I wouldn’t shop at any other dealership. They made me feel comfortable right away. I never felt pressure. They put me with a great Lender for my loan. I’m taking my son here when it comes time for him to purchase. Thanks so much to Sullivan Auto Trading for helping me!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Great customer service and they get you out the door quick. Would definitely return again

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

We drove the car for 11 years & the only thing we did was change the oil/filter & replaced the tires. I believe there were three recalls. Two of which were air bags on the passenger side. Great vehicle with excellent mpg. One of the best cars that we've ever owned. We didn't purchase another one due to the tow capacity limit.

I was looking for a car and they could help me to find the perfect option. They helped me figure out financing and took care all the details. I would recommend this dealership to every one that is looking for a used car

I bought used in 2023 a 2015 premium with 214k miles. I drove it 6k miles and only replaced the CV axle, this isn't impressive sounding but it was going through constant , aggressive off reading due to the rough road conditions I had to use because I live in the rocky mountains. I got in a rollover a 60 mph and I had no injuries, airbags kept me safe. Fuel economy was dismal with 21 in the city and 24 in the highway, safety and reliability are top tier, power was surprisingly adequate, the Bluetooth was appreciated and all the safety tech and other tech was very useable and helpful and accurate. Love the car would buy it again if I had the chance

I can't thank you enough for the great service I received when purchasing a car for my daughter. Phil was amazing in helping her pick out the car she loves and that I could afford. She loves her new ride! Thank you, Neptune Auto Sales,

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

I went in just to look at a Dodge Ram truck that they had on their lot. I met Mike and he was very friendly and was helpful. I had a Chevy that I wanted to trade in and they were willing to work on a payoff with me. Once I had the truck I was concerned about the front brakes squeaking. I called and spoke to Jay and he told me to bring it in and they’ll address the issue. Alex, who did the work, on the brakes, was very knowledgeable, as a mechanic and he got the problem solved. I am very satisfied with the purchase and would recommend them to friends or family. Hats off to Jay, Mike & Alex👍

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

THIS CAR SAVED MY BRAIN! Was recently T-Boned and a car with lesser safety design would have left me brain injured. The 2010 CVT is the best model year made due to beefier components. Mine rarely used oil, though some will. Almost always broke EPA mileage estimates in highway. Surprisingly capable off road. Superb in snow/rain. Saved Brain and nothing else matters!!!

Went there to purchase a car for my son. Very helpful. No pressure. Found a Ford Edge at a great price. Would definitely purchase another vehicle from them.

I owned a 2008 outback 2.5i for 3 years before I bought this manual 2009 XT. I loved everything about that car, so I bought the performance version. This car shares its engine with the WRX, so it has a lot of aftermarket support for anything you could want to do with it. It drives extremely well and is especially helpful where I live in the Utah mountains because of it's added clearance. These cars are a little particular and need the owner to pay attention to it's maintenance. If maintained properly, they seem to last extremely well. I would definitely recommend to anyone interested in this type of vehicle

I bought my 2015 3.6 Limited Outback in 2019. Had 59,000 mi on it. I have driven it 100,000 mi with a small amount of maintenance. Just replaced HID HEADLIGHT BULB…$300. Ouch! After sliding sideways down interstate in my full size van, I decided to research AWD and pick. I am so happy with my Outback, it performs so well in ice and snow. I like to go out and test its ability. At least I know what it will do on bad roads. 160,000 mi and drives like a new one. New tires are always a good help for wheels on pavement.

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.

Chris was great. Honest and accommodating. He stayed late to help get paperwork done and was easy, not pushy at all. Although, the check wngine light did come on during the drive home, it was expected and discussed ahead of time as they were able to work on the price with me a little. Would do business with Supreme Auto again.

Handles good. Wins safety awards, hope we never test that. We do like our 2015 better. My wife's sister's Tribeca kept them alive but was totaled. Can't seem to get the mileage it said on the sticker.

I just bought this one used, 42,000 miles. I highly recommend subaru brand if you need a dependable vehicle. I also own a 07 outback. And a 2014 impreza. Good vehicles.