Excellent service, fast processing and friendly staff
by Homer from DealerRater.com
December 6, 2018
We had a recently been recovering from a hardship and knew financing was going to be a challenge. When we made contact with them about our options we were met with options and approval within hours, got the car we wanted and at a rate below our expectation. All around a pleasant experience.
Brittany was real and straightforward with us in our new car buying experience. She was the perfect balance of knowledge and excitement for us and was not pushy in the least. I have never felt so good walking off of a car lot.
Conviently locatect led by home. low pressure informative sales. Knowledgeable staff that spend a lot of time without feeling rushed. A quality vehicle with lots of safety options for families. Best of all an all wheel drive for families.
Excellent communication between all of the staff. We had 3 different sales guys but that was okay because the "didn't skip a beat". Each person knew where we had left off with the previous sales associate. This was a very positive and thankfully professional experience! We love the car!
Thank you Subaru of Spokane #53!!!
Alden and Cindy Forbes
Friendly knowledgeable salespeople and staff.Fast easy transaction.Since the the dealership happend to have the exact car we wanted,color,style,model,year and price,we were able to close the deal in just a couple of hours.
Best buying experience I have had. No pressure. Very friendly, everyone. Very helpful and informative. Would recommend this dealer to anyone I know. Will definitely return to this dealership when looking for another vehicle.
This is an excellent dealership! Whether it's the sales, service, or parts you need this staff is very knowledgeable and ready to answer any questions. I've bought my last two vehicles here and I can't think of a better service or parts staff around!!
We just had one of the BEST car buying experiences ever! We bought a 2017 Nissan Rogue from Dale Burghart and we couldn't be happier. Dale was very friendly and knowledgeable. What a breath of fresh air for a car dealership to have a salesman that thinks of the customer and their needs first! We didn't feel pressured at all to buy something that we didn't like or need. Once again, thank you again Dale for such a great buying experience.
I have bought 3 cars from Dale and have never had an issue with any of them. This is seriously my first stop when shopping for a used car. Dale is always honest with me and upfront. This makes the process a lot easier. I couldn't ask for an easier car buying experience.
My only complaint is I wish you werent so busy. I would have liked to have the work identified during my oil change done but couldnt leave my car for the entire day. Service team was very pleasant and nice. You really need more than one cashier. Waiting to pay was the most frusterating part.
I have purchased a vehicle before at Thrifty on Sprague and this purchase this time was awesome as well!! See Jon and do a deal with him, so smooth, friendly and very informative!! Totally recommend and the selection is great!! THANK YOU THRIFTY AMD THANK YOU JON!!
Everything was great. Got a shuttle quickly and all my service needs were met. I like the early drop box. Works well for working people.
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