Rebecca, the sales lady, was super. She based her recommendations on what information I gave her. She remained involved all the way through the process and after I drove off, with 2 follow-up calls to insure my satisfaction.
Customer service at its best !
I walked into the dealership and it was clean and for the kids they offered popcorn and even purchased cold drinks for my kids while we waited for them to change the oil in my vehicle. I really like this dealership due to the fact that they make it a family style environment. Keep up the good work guys !!!
Called to see if a remote start was available and when it was an appointment was made and installed in my car in 1 week. I dropped off the car, ran a few errands with my husband and ate lunch and the car was ready when I returned to the dealership.
Upon arriving on the lot I found the car I was interested in and took a look at it. I knew I wanted to test drive it so I went inside, after taking about 5 steps through the door I was greeted and asked if I had been helped. I was quickly led to a salesman and set up for a test drive. After the test drive I was interested in seeing what kind of deal I could get. They quickly assessed my trade and gave me an offer and also ran my credit to see what payment I would have. Everything worked out and even with a few small difficulties (mostly my own) I ended getting in the car I wanted in no time at all. The whole process was quick and hassle free and everyone I encountered was friendly and proffesonal.
I had a great buying experience from Jenkins and would recommend them to my family and friends. Loved that they took the time to explain the features of my new Crosstrek, and they also went out of their way to make sure I got the color and trim I wanted!
This Service department runs like a well oiled machine! Everyone knows their job and they do it well. I went in for an inspection and was out of there is 37 minutes and they were very very busy!! As I've said before I will not go anywhere else for sales or service but Jenkins! Keep up the great work!!
I had "factory" window Vent Visors installed on my 18 Crosstrek Saturday that I purchased the same day from same dealer. From the time I arrived, to the time I left was about one hour. Everyone was super nice. I was treated like I was the only person there. All and all, a very good visit.
I found that this group of people at Auto Junction to be extremely fair, competent, and honest.
Their customer service is 2nd to none. Scott, Nick, and the entire staff went above and beyond to accommodate me. I would highly recommend this business to anyone looking for a vehicle.
Everyone was very pleasant and nice. Offered me a shuttle to be able to run an errand. Also offered food items from their complimentary menu. My only downside was that the service took longer than expected.
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