Used SUVs for sale near Ashland, VA

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Brandon stern was great! Handled my issue and got me in a beautiful car

Our Rouge has a sunroof. In Spring pollen collects around sunroof and clogs hoses which causes water to leak onto passenger seat. A LOT of water we have had to get it to nclogged several times It is rather frustrating Is this a recall situation?

Daniel always handles my service needs; John and his team does a great job very professional Great team to buy from as well best of the best. Great place to buy and service.

Harry Zagami and Mike Carson made my pre-owned purchase flawless! Great team at Sheehy Richmond. Harry just kept saying "no problem" when I asked for his help with arranging the test drive. Harry was able to arrange a convenient transfer from another Sheehy partner further north. This saved me a much longer drive as I was driving from Hampton Roads. Mike made the test drive and purchase process easy and painless. Thanks to the Sheehy Richmond customer satisfaction policy I got brand new Goodyear Eagles included at no cost. All this happened just in time to dodge and incoming snow event!

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

Alton T. always makes coming to get my car serviced a pleasurable experience. He?s the best service advisor I?ve ever encountered. His attention to my times as well as what service my car requires is top notch

This is the 2nd MDX Type S I’ve owned and there are many things to like, however I think it’s deplorable they no longer offer satellite radio in the car ! Even WORSE, they no longer offer Roadside Assistance. I will NEVER by another Acura/Honda product again!!

Came in looking for a Tahoe with a trade in. Everyone in the process - from the manager all the way down - was kind, respectful and knowledgeable. Our sales rep, Matt, was there every step of the way. Great experience. Absolutely a first class staff!!

Absolutely LOVE my 392 20th Yr edition!! She’s a stingray grey beast, that is just as powerful and fun to drive as my Ftype Jaguar! The detail and design is comfortable and I am addicted to the powerful exhaust rumble on her! Puts any previous year Wrangler in a different class- my opinion, after having other Rubicon’s. Well worth taking the leap and spending the +$100k on her! No regrets!

Very pleasant experience. They did what they had to do to get me the price I could live with. Austin, the salesperson was very knowledgeable and professional.

Really like this SUV! Wanted more room than my Encore. Has everything I need! Good feeling when friends tell you how much they like the ride and the looks! Wife now driving the Encore, and she loves it!

I was received in a positive reception with friendly interactions. I got all my questions answered in a clear way. I love Acura! My second car will be Acura also.

As a owner I highly recommend this vehicle I've had zero issues with mine and I'll purchase another new Acura in the future quality without compromise

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

More power than a v8. Rides like a dream. Every luxury you could want. This car has never given us any problems and is absolutely the best for a long road trip.

BMW X3 an excellent car. I like the performance and enjoy using this luxurious car.🚘 I very much like having all the safety features.I appreciate BMW service.

Michael was very helpful and thorough thru the process. Very professional.This was a very expensive repair and he did a very nice job getting me to the finish line.

Our salesman, Jonathan is a true professional. The dealership made this a painful experience. Never going back. The only reason we put up with 2 days of getting jerked around was because they were the nearest dealership that had the vehicle we wanted in stock. We'll never return.

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

Took my car in for a repair. They diagnosed water pump issue and highlighted a few other recommendations. They were able to do my repair the same day and it was a quick, smooth process. The facility is clean and I was able to work while my vehicle was being fixed.

Traded in my big full size SUV and got a 2025 XRT in Green and it was the best decision ever. A month later and I still love this car so much. It’s comfortable to drive. I feel safe in it. It drives like a dream (although I wish they would do away with the start to stop.) There is so much room for the stroller and everything that comes along with having kids.

Enjoyed the room waiting while having car inspected. It was quiet enough not to be too noisy while television was on. And the courteous people in the waiting area were also very pleasant to talk with.

My third RDX.Purchased in 2018 Was the last year of the 6 cylinder.My first was 2008 turbo 4 cyl.awd.Great car and peppy.Second was 2013 6 cylinder.Even better than the 4 cyl turbo. Now 6 years into my 2018 rdx I have no regrets.Love the peppiness of the 6 cyl and I'm using Michelin Cross Climate 2's for 2/3 of the year and michelin iceX for winter driving in NH. I know I could get better gas mileage with a hybrid but am unwilling to go to a lesser performing vehicle. I never have dealer service but go to a local mechanic for all maintenance. I love this car! Has 105,000 miles.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

Great service all the time. Tom is the best in service. Helped file an insurance claim I didn?t know I was eligible for. Heartily recommend.

Purchased 2 years ago. Drives like a rocketship. handles extremely well. no issues thus far, just regular maintenance. Interior is very well designed and very comfortable. The caro area is well designed as well.

We had a great experience with Sherry and Nate At Sheehy Ford of Ashland. They went the extra mile to ensure we were happy with our purchase. Thanks!

My first MDX, absolutely love it. Gas mileage could be better in town, highway is good. I would buy the 4 seater next time not the 3 roll seat. Safety features are awesome! So many unexpected standard features. Safety features were my main concern as I have a 20 year neck injury. MDX filled all my safety issues. Honda is well made and ahead of their time.

I only went in to do some test drives to see what I liked and what felt good to drive. Willie was so amazing and not only listened to what I liked, but was there through my nerves of being able to do all the paperwork. I can't recommend him and this dealership enough!

Recently purchased new Hyundai santa fe calligraphy loaded with all bell and features super quite and smooth ride sport mode pick up speed fast ans all the technology and safety features you can imagine headup display is truly amazing ans helpfully

My second time buying a car at this dealership. Great experience

Great SUV ! Worth the price! Very comfortable and smooth riding with excellent fuel mileage on the front wheel drive model ! Will look forward to buying another one !

The salesman Josh was most helpful and showed us everything they had. I thought their prices were reasonable and they had some very low mileage 2019s. We later decided we needed to change what we were looking for from extended cabs to crew cabs so we did not end up buying from Whitten but were impressed with their salesman who was laid back, very informative and not high pressure.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.