Used compact SUVs for sale near Chevy Chase Section Three, MD

Julie was our service advisor and she is a fantastic customer service professional! We have experienced others and they can really can learn a lot from her approach to the customer and the resulting customer loyalty to Sterling BMW Will request her service assistance when we return for our next maintenance appointment Chris B

The car has really nice performance and drives very nicely but a few quirks. First the manuals are only available digitally and in many cases it’s a complex game to find what you are looking for. The search function is not forgiving. In other cases the information is weak and missing key elements. Some settings are sticky (rain sensor for the wipers), others are not ( auto high-beams), with no rationale. The controls on the left side of the steering wheel are a mystery and the customization on the dash board view is either: show the map or don’t show the map ( which disappears when you shift into reverse). The sound controls for the radio are lacking: no fader or balance controls. Lastly, if you want your garage door opener controls integrated into the car, be prepared to shell out another $995.

A big shout-out to Mr. Ali Asif! He was extremely efficient, knowledgeable, straightforward and honest in getting me into my 2023 VW ID.4 xxxxxxEV last night under stressful conditions (a power outage in the area that affected the dealership)! I highly recommend him to anyone looking for a good deal on a vehicle.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

The car service today was awesome. The guy that provided the service was very helpful. He detected and fixed what would have caused be an embarrassment on the highway.

I've had my 2020 rav4 le for several months & bought it used with 1 owner. Absolutely love it. Only complaint is 2 tiny copper clips fell out of drivers side mirror & now whenever I go to the carwash, the mirror buckles all the way fwd, then all the way backwards. It's a common problem. Other than that, beautiful car inside/out.

Great service and friendly people. Donna an is the best. The SUV is running great.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

I traded in a Corolla hatchback for this RAV4. I love the size inside. I love the screen and it’s pretty comfortable though. I haven’t taken it on a very long trip. My gas mileage has decline since winter has come, but so far the all-wheel-drive is handling the snow

Got oil change, new battery and tire repair. Done well...all is good ...listened to the issues and resolved as fast as could...Good services. Nice waiting area...wide space ...could see new car.... Thanks

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

I love my volvo. I have one that is fully loaded, and it is so luxe and fun to drive. The turbo makes it literally zoomier than my husband's mustang, but it can also go all day without any gas at all if I need to use it in pure mode.

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

I had a 20/20 Equinox that I was traveling from Illinois to Florida. As I was getting back on 75 South I got rear-ended and throw a hundred feet. The car took the brunt of the hit my cat that was in the cage in the back never got hurt my dog that was tethered in the front seat never got hurt I got a small concussion with a bump on my head but overall I absolutely love the car. When I got reimbursed for my 20/20 I went out and bought another one I was so impressed with the impact it took for that crash.

Always the best service and they make it feel like a family! Best dealership experience I?ve ever had. Purchased a car here and would purchase again.

My experience was good. However, because the used car was not a Volkswagen, the salesperson did not know a lot of details about the Audi I purchased.

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

I’ve had this SUV for 1 1/2 years. I love it! Is is fun and easy to drive. It is comfortable and has adequate space for 4 passengers. We sometimes haul 5, but the backseat gets tight for that. Mine is getting approximately 29 mpg on midgrade fuel. Love the pushbutton start, lane keep assist, blind spot monitor, controls on steering wheel, rear hatch open and shut buttons, hands free talk, and huge display screen. Toyota could do better with the door handle touch to lock and unlock. Mine don’t work as well as expected. It also has a very annoying ding to warn when the roads may be icy that we apparently cannot turn off. I gave 4 stars instead of 5 on performance due to acceleration rate. It makes big noise like it’s going somewhere, but doesn’t really accelerate exceptionally well. It also shifts oddly sometimes. I notice it mostly when you slow down, but don’t stop ( think yield sign). It will jerk pretty hard when you accelerate from low speed. Overall it is a great little SUV with many bells and whistles for it’s price point. It feels very safe and reliable.

Edwin, the sales clerk was extremely friendly, courteous, caring and professional. He did not push you into any decisions. He presented options to help me make the best decisions and to assist with the financing. Wes, the Manager, was a gentleman. He helped to guide me into what he thought would be in my best interest. I was fortunate in my timing that I was at the Dealership late in the day and had the luxury to spend time taking to everyone. Then I met with Jose for the financing. He has a good sense of humor and a crafty, sly smile. He knows his way around the financial side of the business and he gave me free advice how to raise my Credit Score. This Dealership is the Full Package for easing the stress of buying a new vehicle. Thank you all for your help and support. M. S. O.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I expect people to be trustworthy, warm, and dependable when they are trying to take my money from me but when they have my money and problems developing they remain trustworthy, warm, and dependable that is when real character and quality is important. Shortly after I took possession of my car problems developed. Mssrs. Demiralp and Sloan and Ms. Khachi were everything anyone could ask for in that situation, expert, very helpful, and efficient. I am very grateful to them and because of the way they treated me I would recommend this dealership to anyone. The fact that I love the car certainly helps.

Bought used in 2018. Car has been incredibly reliable. Besides one brake job, one set of tires, and one battery I have not done anything except oil changes. Not even a taillight.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

I've had this vehicle limited fwd edition over a year now and it's still awesome as the first day I bought it. Smoother ride and quieter ride than the Honda CRV or the Toyota RAV4. I love that it has GDI and multiport injection which the competition does not. I also love that it has a regular transmission and not a CVT. This vehicle comes with all the luxuries my old Cadillacs had plus a lot more features. This car has plenty of pick up and go. You just have to learn to push down on the accelerator not punch it. I would highly recommend this to anyone in the small SUV class. Cause believe me I test drove them all, and this was by far the quietest smoothest ride and most comfortable car that I test drove.