Used compact SUVs for sale near Short Pump, VA

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I've had this vehicle limited fwd edition over a year now and it's still awesome as the first day I bought it. Smoother ride and quieter ride than the Honda CRV or the Toyota RAV4. I love that it has GDI and multiport injection which the competition does not. I also love that it has a regular transmission and not a CVT. This vehicle comes with all the luxuries my old Cadillacs had plus a lot more features. This car has plenty of pick up and go. You just have to learn to push down on the accelerator not punch it. I would highly recommend this to anyone in the small SUV class. Cause believe me I test drove them all, and this was by far the quietest smoothest ride and most comfortable car that I test drove.

READ PLEASE I love my Terrain. DO NOT get the 1.5 L. My engine has barely made it over 100,000 I have had $6k of repairs in less than a year. Things keep going wrong now. I had NO issues before. Catalytic converter went out 75-85k miles. My turbo was just replaced. Just beware of this type of engine… every mechanic that worked on it shared this is not uncommon for this type. I would definitely get another terrain but not the 1.5!

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

Car fits me perfectly. Nice handling. Beautiful paint color and interior. I look forward to a road trip to see how she rides. Lexus make a great car.?

Dealership was well run with adequate inventory. Sale was smooth and seamless. Purchase time beat other dealerships.

I got a significant discount by purchasing a Tesla from inventory plus the 7500 tax credit It has more than met my expectations. Fun car to drive even without self driving

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

I’ve owned this car for about 18 months. It has I bought it new and it now has about 17,000 miles on it. I love driving it. The safety features are excellent! The performance is good. I’m getting around 32 MPG for all around driving. I have the car maintained at the dealership and haven’t had any mechanical issues. I would definitely recommend this car.

One of the absolute most positive experiences I’ve ever had purchasing a vehicle. I appreciated the time they spent with us the non-pressure sales and then explaining the technology to first time EV owners you cannot go wrong picking from this dealership would buy from them again.

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Purchased new in 2015. Have only done 1 repair in 129k, which was fixing oil leak at oil filter housing. Solid car, great in rain and snow. Thoroughly enjoy this car

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

it is the best electric car you can buy it has a good reliability and is a great daily driver and looks cool I love it.

Jack, my sales person as well as the head of BmW, Richmond, Broad Street location as well as Janice, the financial guy, all our wonderful great people to work with

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Thanks for good customer service Mr. Jackson nice clean lobby cold water and drink machine, Also for show me around to the lobby area coffee and drink and snack area

I have had no real problems, except maybe the cheap tires they put on when its new. 23,000 miles and down to the wear bar. Sometime the info screen is frustrating to get the right pressure to find songs with the music channel I have. I do worry about the short warranty. 3 yrs 20,000 miles which is over. I cant believe that I overlooked that. I worked at GM for 8 yrs so I got the discount and that was why I bought it. If I had to do over I would by one of those Asian cars with 10 yr 100,000 mile warranty. Though I have had no problems so far. I only put about 7500 miles a yr on my car. I have 23500 now.

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone

This is my second CX-5. This first was a 2016 I bought in 2019 and loved tremendously and then it was totaled when I was rear-ended by someone texting and driving during Covid. I drove a sort of hand-me-down Jeep for a while during the weird Covid period when everything was uncertain but knew I wanted another CX-5 as soon as I felt financially comfortable. The car is extremely comfortable, handles well and has a beautiful streamlined and simply classic look. My partner who is a die-hard Mercedes snob even loves it!

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Went to dealership knowing exactly what I wanted. Alex and his team took great care of me. I will only use this BMW dealership. Highly recommended.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

This car is amazingly fun to drive: it has a ton of power and torque, and handles like a sports car. I have the Wind AWD w/ Tech Package. The cabin is a good mix of touchscreen and physical knobs/buttons. The Meridian sound system provides fantastic audio. There is a lot of space with the rear seats folded flat.

Great service visit. Friendly customer service. The entire service process was a pleasant experience. The service manager kept me informed of all aspects of the maintenance that was being performed.

Don’t know why people hate Nissans with CVT. Now that I’ve lived with the CVT with 140,000 miles I know I wouldn’t buy another one, but it’s been just fine, no issues. This isn’t a sporty vehicle but for 8 years and 140k miles it gets the job done every time. I just don’t get the hatred towards these cars. I do have AWD but if I were to do it over I’d drop that option. It’s expensive to maintain and truthfully I don’t go outside when the weather is bad anyway so I doubt the AWD feature has ever engaged, not even once. I plan to keep my vehicle for 10 years then get a minivan.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.