Used SUVs for sale near Smiths Station, AL

My service advisor Trevor was very polite and competent, and the service they provided was very good.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

My wife and I were tired of looking at used cars at poor dealership facilities with uneducated staff...then we found Rick Gilbert at the Columbus Mercedes Benz Dealership. First and foremost, he had a quality used BMW that fit our budget and immediately addressed minor details most dealerships would overlook as “normal wear”. He was very attentive to our schedule and desire for a good feel ending. Absolutely a fantastic experience, no fake stuff here. I would highly recommend Rick and this dealership to anyone!! We plan to upgrade soon and continue working with Rick!

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

This was my second time getting my car serviced here. Both times have been good experiences. Staff members are nice and knowledgeable. Also, I did not have to wait long.

This car has a nice interior. The three row seating is nice except the 3rd row is a little cramped concerning leg room. Great family car.

Service was great when I went to the dealership over the weekend. Employees were able to identify the problem I had with my car and resolve the issue in a timely manner.

Well, first thing is first. This is a great American luxury suv, problem, just that. We Americans worry too much about things we don't need and forgo things we do and thus you have most American companies especially auto manufacturers. Charge a lot but receive very little in durability but ague that it's offered at least. Precisely why the Japanese and recently the German luxury manufacturers do it better. They are not just trying to make a xxxx load of money, they actually care that their products are what they are being hyped as and stand the test of time regardless of the deepness of their customers pockets. So does the Lincoln produce a great product, Yes and No and that's a problem in this class as their asking price. For $60+k the vehicle shouldn't have any negative reviews let alone quality issues. The American car makers are an unfortunate mixed bag and leave me always expecting more. Maybe the true intent after all, planned obsolescence. Non the less I'd recommend a good extended warranty because when things fail outside of warranty, most likely it will cost more then the vehicle in the 1st place.

Rich was prompt and present and had very clear communications! Dealership was clean and friendly service can be found everywhere. I?ll definitely be back for future services.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Robbie was great help we appreciate him and the service the dealership gave us. The repairs were accurate and they gave us an honest price.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Amazing buying experience. From the sales guy to the finance man it was overall a great experience. Definitely will be returning! I have no complaints!

This is my 3rd Buick. Loved my LaCrosse and just now upgraded to the Invision Avenir. Very satisfied with the look and upgraded options. Performance is a bit less than my LaCrosse with the V6 but adequate.

Excellent facility for sales and service. Friendly competent staff that provides great customer service in a timely manner. Arrived at appointment time had a short wait till service writer was free clear explanation of what was to be done estimated cost and time required

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

Andrew diagnosed and fixed a problem in 1 day that my former mechanic has been trying to resolve for 2 months. They really know their business ... smart people with good work ethic. Will be taking my cars here from now on. They stand behind their work, ultimately better value for your money than your general mechanic.

Bought our 2017 on New Year’s Eve 2016. Choose an SV model with optional premium package. Heated seats,heated steering wheel,remote start, pwr tailgate and upgraded info screen with many cameras and nav. As of November 2024, it has been absolutely bulletproof. We bought the car for our 16-year-old daughter and it has carried her through high school and now college with only one issue. I have had to replace the battery three times only oil changes. A set of brakes and a set of tires and service the CVT transmission. I learned this is highly important for the CVT to get the maximum life out of it, since it is a weak spot. Dealer charges about $200 to do it. Do it every 30k. Ours has performed flawlessly! Negatives- At 6 foot two I find a hard driving position. The power seat does not go back far enough but if I lower the seat all the way to the floor it gives me the room I need but then I feel like I’m sitting in a bathtub, but hey, it’s not my car so I rarely drive it Performance around town is very good! You can find yourself getting a speeding ticket on city Street if you’re not careful. Highway power is just OK I find it if you’re trying to cruise 80 miles an hour with other people in the car the CVT is constantly revving the engine out to get maximum performance and hold the Cruise control. I also find there’s quite a bit of road noise at freeway speeds especially if you’re sitting in the backseat. The cloth upholstery on the zero gravity seats stains way too easily especially if you have a tan colored interior I have to steam clean them at least every six months, my daughter is an athlete and she sometimes gets in the car sweaty with a water bottle between her legs and just the moisture stains the heck out of the seat. Overall, though for about $26,000 it’s hard to beat. It’s been reliable it’s safe and I have felt extremely comfortable putting my child in it and sending her off to college. I imagine she will keep it for many more years after graduation.

Rivertown Toyota has been a really nice experience for me. I've been a satisfied customer. Please keep up the good work. Desmond Baker, my Service Representative really impressed me.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

James was the guy that helped us. Did a great job and kept us updated with everything and had the truck serviced very quickly in under 3 hours.

I'm in the car I always wanted! It's fast and sleek. The color is perfect! My husband feels I'm safer in my new 🚗. Thanks again Lisa and Prentiss!

Good experience Very friendly and knowledgable Service Writer. Wait time was not too bad. Overall the service was very good. Would recommend to to a friend.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Although my vehicle was not purchased there nor is it a Toyota, Tre and his team in the service department accommodated my needs in a very friendly and timely manner.

Great SUV ! Worth the price! Very comfortable and smooth riding with excellent fuel mileage on the front wheel drive model ! Will look forward to buying another one !

Buying from out of state was nerve racking. UNTIL I spoke with Bob. Fulfilled requests quickly for videos. The no hassle negotiation. Bob met me at the airport with the car. STL to ATL and back with a car in less than 12 hours. The car was also exactly as describes.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Friendly service, my service advisor Desmon Baker took really good care of me and my vehicle. I was in and out, no problems just the way I like it!

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

Joshua is knowlegde and personable . He sold me my first Mercedes 10 years ago. I have had the pleasure of buying 3 Mercedes and a Coutryman from this dealership always with Joshua assistance and Ms. Lewis completing the finale paperwork. He is honest, and goes out of his way to service his clients. The service department also provide good service.

My wife and I absolutely Love our RDX. Unfortunately we recently had a mechanical issue and the part is on back order, 3 weeks later and still no part. So our vehicle is great but not sure about corporate??????

I have enjoyed my vehicle. It is comfortable and drives very well. I like the color also. It is very roomy, takes off fast and the safety features are very beneficial.

I have a 2023 Hyundai Santa Fe 2.5 turbo. I have driven this vehicle for 22500 miles with absolutely no problems rides great and gets 30 plus miles per gallon highway

Very easy process. Everyone we met was very professional and understanding. We did not feel any pressure to buy. Overall we were very happy with the car buying process.

We have owned our 22’ Palisade for 2 years now and have had some issues but nothing to major. The biggest thing was when it was at the dealership for a cracked radiator. After reading online it was more common than I thought and was happening to other Palisade owners. The only other complaint that I really have is an SUV at this price should have power folding mirrors and have less road noise. Would I buy another one? I’m not sure how to answer that I think it would have been a better investment to go with a Toyota 4Runner.

Michael was very nice, polite and also very knowledgeable. He was the best salesperson that I have dealt with in Columbus. This means a lot to us senior citizens.

Fantastic upgrade from my BMW x5 45e due to stiff ride and only 5 seats. The massaging seats are incredible and the Revel sound system is the best I've ever had in a car.