I can't speak highly enough about this establishment. Chris and Tyler were especially courteous and made our buying experience the best we've ever had from a car dealership. In case you're thinking, "Duh, when you buy something that expensive, they have to kiss your @$$," we bought a used Jeep for less than 30K. They're just good people, regardless of who you are or what you're buying.
I saw a used truck on autotrader and contacted mossy to get more info. Danny answered and invited me to come in and take a look. I ended up buying and doing a trade in. Danny made the process smooth and easy-would recommend!
I was browsing through Ghibli on cars.com and saw one that I liked from Scottsdale Ferrari. Minutes after I emailed the dealership for more info, I was contacted by Demian K. I drove over there to do test drive. He guided me very well. I was buying this as trade-in, but the quote I proposed wasn't reasonable. Maybe a chance still there to negotiate but will see.
I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there
I live in Chicago & the dealership is in Portland, Oregon. I told Mr Marcus De La Rosa that I was seventy years old plus, I really wanted the car. He arranged the shipping of the new car to me and the old one back to him. Papers were overnighted to me and returned by US Postal Service. The experience was so enjoyable, that I am back again. Hoping for the same thing, or even close.
This is the second time I bought my vehicle since 3 years agao and the buying exparience is still top notch. Sabrena was our sales person. She did not push us at all, everything is up front and willing to work with us. Unlike other dealership I have been to there is No tricks at all, what we agreed during negotiation match exactly what they put on the paper. No ???accidental mistake??? on the paper work. I highly recommend Sabrena if you are considering buying your next vehicle becuase the buying expareince is truly exceptional!
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
This is my third Porsche bought at this dealership. The Porsche Exchange in Highland Park by far is the best Porsche dealership in the Midwest. From customer service to technicians to sales they care about you. I've owned many cars and I will continue to buy my Porsches only at the Porsche Exchange in Highland Park. Thanks so much for everything like always. Herb Willems
Smooth Sailing with Sam, Chris and Thijs at the Autobarn
by NMott from DealerRater.com
November 0, 2018
I was interested a pre-owned Acura that the Autobarn had for sale. I had discussed the car with one of the sales managers, Jonathan, on the phone the day before, and had done my research. I called the morning of our visit and spoke to Sam to arrange a test drive. When we arrived, our salesman Sam was waiting for us, and the car was prepped for our test drive. The car was as described on their website - no surprises. We decided to purchase the car. The whole process of negotiating a sales price and valuing our trade was really easy and smooth. We never felt the pressure that is common at car dealers. Their finance person Chris got us a really good rate on our loan, even making calls to people he knows at the various local banks. We are very happy with our experience at the Autobarn.
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
My process Leasing a Mercedes from Tafel motor Corporation was fantastic. The gentleman that helped my wife and I was Lawson.It was without a doubt the smoothest transition for Car leasing that I have ever experienced.This is without a doubt no exaggeration whatsoever had it not been that I locked all three of my credit scores and had to argue with the credit companies to open them up for them to have the ability to check my credit prior to getting the lease I would???ve been done with the entire process in less than an hour and a half. For me that is completely unheard of. I spent the last lease for four hours in the dealership, completely unacceptable.At Tofel Mercedes this was absolutely not the case they were 100% professional, and to the point, I totally appreciate the no BS approach to acquiring a leasing vehicle. For me there???s nothing worse than being miss led by the sales person only to find out what was promised can???t be done at the end. This never happened one time with Lawson, quite an exceptional sales man. In addition to that all the employees of the corporation were wonderful, helping my wife understand how to work the equipment on the new vehicle explaining the options that she had it was quite remarkable. I am extremely grateful for their professionalism and I will definitely be using them again in the future.
Very good customer service from start to finish. Everybody was very accommodating and they make you feel at ease, Ana Marie and Deron were thumbs up. They gave me no pressure s at all. I could sum it all up as a one amazing experience. Highly recommended.
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