Recently purchased a new Cadillac Escalade. I was incredibly impressed with the Manager, AJ and Sales Associate Cliff. Located a car from another dealer to meet my needs. Both were very knowledge about the product and features available to me. Facility is top notch. Finance process very simply and easy. Best place to buy a car!
Brent acknowledged me right away with a smile and a hand shake! That meant a lot since I was by myself and haven't shop for car in 14 years. He was so helpful throughout the car buying process and I felt at ease. Everyone else that I came in contact gave excellent service as well.
Everyone was very helpful and nice and we were able to find what we wanted. The car itself was in excellent condition, much nicer than any other used cars we looked at. I wish there had been a few more options, but we are happy with the final purchase.
They are fast at calling you back. When I show up they were at it, Lauren came out greed me and then she show me my sale person. Antwoine was my sale person and he was awesome ....awesome place to buy a car.
I am very happy with my recent buying experience at Fred Anderson Toyota Charleston. I purchased a 2019 Tundra from salesman Devin Clark. He was attentive to my specific needs for the vehicle and worked to find the right match. Devin's attention to detail and follow thru is impressive. After the sale he picked up my Tundra from my office to have an accessory installed, thus saving me hours of time. I worked with Robert Lukens to finalize pricing. He has many years in the business and his experience with trucks in general was very helpful. Both Devin and Robert were a pleasure to work with making the car buying experience easy. I left having confidence in the dealership and with a great vehicle at a great value.
Matt took the time to learn my needs, review both new and used cars, and test drive. He stayed late after the dealership closed, and dropped the car off at my house on his day off the following day. He definitely went above and beyond, and provided the best customer service I've ever had at a dealership.
We owned an older Tundra and wanted a newer one Checked out the dealership about 6 months before and was impressed with the salesman. DJ took his time with us, was very personable and very knowledgeable. When we are in the market for another vehicle, we will definitely look for DJ!!!
Came in to just browse and after speaking to Rodney Lewis . My husband walked out with a 2019 4 runner limited. I felt so relaxed and please with my transaction. there was no pressure involved at all. Mr Lewis is very good at his job. Very pleasant person to work with.
Our salesman Moses was a extremely nice person worked with my daughter to get her car . The finance man sorry cant remember his name but you know who you are explained everything took time with us overall great experience
Larry Schey did a great job! He knew answers to most of my questions. If he didn’t, he promptly got back to me. I live over 500 miles from the dealership, so my dependence on his representation of the car was critical. I made the trip and the car was everything he said it was and there were no hidden fees in the price. They were honest and I would recommend them to anyone. Thank you, Larry!
Always a good experience at this place. Been coming here to get my car serviced a few times and I haven’t been let down yet.
Thanks for such an outstanding customer service
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