Almost 3 years ago we purchased a 2006 Dodge Ram 5.9 2500 from Crash. As I shipped the truck to PA, I never visited the dealer. In PA, it is almost impossible to get an affordable used truck that isn't about to rust into swiss cheese. I did an extensive amount of researching the dealer, including calling the TX attorney general, Arlington TX occupancy department, mapping the dealership and checking out to make sure they were a legitimate dealer. We had the truck inspected by the local Dodge dealer, had them verify the VIN and condition. A year later we bought my son's 2005 Ford F150 from them. Ricky helped us with both. I had been looking for a black truck with 4 doors for quite some time. I saw it hit the website and called Ricky right away, and he held it for me, generously, as I was out of town and needed to make arrangements for payment. Again, we had the local Ford dealer inspect, verify repairs and VIN. We constantly get compliments from mechanics about the condition and how clean and rust free the trucks are, and at least a half dozen people have asked where we got them from and for their information. Spend the $200 and have it inspected by an independent factory dealer. Buying a used car is always a risk but this helps to mitigate issues.
2013 Toyota Avalon Limited Review
Best toyota we have driven.
by Wayne from Conover NC
March 5, 2019
5
We have owned Toyota's for 39 years and loved them all. Still have a 1988 Toyota 4x4 with over 310,000 miles. Looks and drives great. This Avalon is great, love it just like I did my 1986 Cressida wagon. Would recommend to anyone.
I bought a VW Jetta from online and never drove the car for a test drive because I live out of state I had it delivered to me and it came exactly one day after purchasing it. Just viewing it I realized it was the cleanest car ive bought and after driving it my wife threw away the divorce papers. Thanks A.J
2003 Toyota Avalon XL Review
Good driving condition
by Katie123 from Elkridge MD
April 24, 2019
5
Plenty of room interior including back and front seats. Excellent interior condition. The inside is comfortable and drives well. The exterior is also in good condition.
I went to the dealership due having received a notice about a recall. Zavier did his best to go above and beyond to help me out, he even found another recall that I didn't even know about! Thank you!
2019 Toyota Avalon Limited Review
Not your Grandma's Avalon: Stealth Lexus ES 350!
by Libreez60 from Charlotte, NC
May 10, 2019
5
As a realtor, I needed a large comfortable sedan that was luxurious yet performed well. The Avalon Touring, essentially a Lexus ES 350 F type minus some frills for $11K less, delivers. 0-60 in under 6 seconds, 301 HP from a smooth V6 mated to an 8 speed automatic, all the safety and convenience features available. Plus the 4 mode driving selector that transforms the car from a relaxed cruiser to a very sporty car that is nearly Audi-like in handling, throttle response, and steering. Drive this car and forget what the previous version focused on. This new Avalon is for younger drivers that aren't ready to retire!
On 12/19/16 I brought my 2012 Toyota Camry to Vandergriff Toyota for a Multi-Point Inspection as well as a safety inspection. Ryan Parker was the Service Consultant. The experience was positive in every way. Ryan was very professional and courteous and the experience could not have been better! Vandergriff Toyota is fortunate to have Ryan as a representative. Jerry Curnutt 817-457-7935
I had done my online research and was ready to check out Mazda CX-5s, so I headed to the nearest Mazda dealer to see what they had. I was approached eagerly and immediately by Jason, who reached out his hand and introduced himself. After I told him what I was looking for, he showed me the CX-5 Hiley had on the lot that ticked all of my requirements: 2014/2015; Grand Touring trim; 17" wheels w/ alloy wheels; Sun/moon roof; Blue, black, or gray. We took it for a spin and Jason answered all of the questions I had regarding the 2015 model versus the 2014s and the 2016s. He also helped me compare the CX-5 to the Hyundai & Nissan models I asked about. The test drive went great, and I got a good feel for how the CX-5 handled on surface streets as well as the highway. It handled responsively, smooth, and quiet like a sports car, but had the advantage of a higher profile. So I decided to buy it right there. It may be silly or naive to buy the first car you test drive, but I feel like I've had great instincts and luck when it comes to buying cars. There's a lot to be said about gut feelings and how the car makes you feel. Jason handed us off to Joe in the other building and he took care of the financing. The whole experience was smooth, friendly, and very importantly, transparent. There wasn't one moment where I was confused about the deal or its details. 40 minutes later, I drove it off the lot. I got the car I wanted at the APR % rate I wanted, and my monthly payment is right where I want it. The maintenance package I purchased means I am worry-free for 80k miles, and that goes a long way to relieve any anxiety I may have about my purchase decision. Great work, Hiley. One million gold stars for you.
2013 Toyota Avalon XLE Review
I really look good in this car! It's hot.
by Ms Margaret from Pass Christian, MS
January 13, 2019
5
Love driving our Toyota; gets about 29 mpg. city and feels very safe with the "warning beeps" if a car is coming up alongside you or is too close. when backing up. Legroom is ample front and back. Heated front driver & passenger seats are amazing. Back up camera has me spoiled. Everyone who drives this car tells me how much they love it.
I totaled my car and was in a panic to get another before my rentals 30 days was up. A trusted friend of mine recommended Post Motors. I am so happy that I listened. It was literally the easiest car buying experience I've ever had. I got a great deal on my 2014 Toyota Camry. She's black & shiny & beautiful & her name is Stella. She drives like a dream & I am already "in love" with her. Best think about it is she is a newer & better vehicle than the one I crashed but is CHEAPER!! What the heck!! So thank you Matt. I love my car and plan on keeping her forever... but I will be sending everyone I know your way if they are in the market for a vehicle!!
2011 Toyota Avalon Limited Review
Reliable as my 3 previous toyotas
by BWOL from HOUSTON, CROSBY & BAYTOWN
March 7, 2019
5
It's luxurious, very comfortable for driver and
passengers. But it's a bit too big for me. I was accustomed to driving a Camry and it was easier to handle to me.
I bought a car for my sister. Good car.. Good price.. Had a very good experience. Would definitely recommend anyone to check car with dealer.
Instead of online do visit at place.
2009 Toyota Avalon Limited Review
The only car that I felt so comfortable and safe
by Amer from Houston
April 23, 2019
5
I love this design so much , the new models from 2011-2013 are not Appealing to me because of the ugly dash . The 2006 - 2010 have great design in exterior and interior. The dash is fantastic especially at night . Lots of smart space . It is literally a boat . Strong engine, Sam as Lexus engine.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (4566 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2019 Toyota Avalon XLE Review
Second Avalon
by trekkie2525 from Cameron, NC
May 1, 2019
5
Car met my expectations, except my previous one had more tint on the windows and the ability to lock the door from the outside without the key fob in hand. Truck is smaller, but the back seats do fold down.
Okay giving them a five star because of Alex in the used car department and tommy in finance. Previously we where dealing with Hollis and basically it was like Dealing with a kid. Now the way I shop is thinking if I get a car it's an investment, and I want to give my money to someone that earned it. Hollis was nothing but rude. He's in a professional environment where you deal with customers on a day to day basics instead of finding a solution for our problem he did a run around and blamed everyone but himself. My husband was trying to be nice and joke around with him but he just seemed too bitter and rushy. Finally Alex jumped in found the solution. Tommy helped us close the deal and we went home with a car! I'll recommend this dealership but only go Alex and Tommy. They actually look out for you and your interest. Rico the manager was helpful !
2015 Toyota Avalon XLE Review
Outstanding quality and cleanliness.
by Kirsten and Brad from Saint Cloud, MN
February 19, 2019
5
This car met all of our needs and comfort requirements. I am fully confident that this car will be dependable and safe for many years to come.
It is reliable and always gets me comfortably from point A to point B. It doesn't have all the new bells and whistles new cars have. But that is less things that could fail.
My wife and I traveled all over Dallas looking for the best deal on a 2018 Toyota Corolla SE. We fell in love with the vehicle's performance and aesthetics after test driving at a Toyota dealership. We weren't willing to settle for any other vehicle, nor did we want to modify our budget or give up 0% APR/60 mos. financing. After several poor experiences at Toyota dealerships around the DFW Metroplex, we were discouraged in the car buying process. At one particular competing Toyota dealer, we were victims of a bait-and-switch that left my wife in tears. My wife discovered Toyota Atkinson South Dallas close to her workplace and gave Ricky Chavez a text. He promised to beat the best offer we got from competing dealerships. True to his word, Ricky gave us an unbeatable price on the car of our dreams. He was open, honest, friendly and congenial. He guided us through a lengthy onboarding process as first time buyers. He also gave us some insight into his personal and career journey, giving us a sense of ease with the whole process. He answered all our questions. He was never condescending or dismissive of our questions, comments and concerns. In the middle of our buying experience, we stopped by the Customer Lounge. Marcelo Aviles helped us navigate the automated kiosk. We hadn't seen this type of technology in any other Toyota dealership. However, our one qualm would have to be the financing conversation at the very end of the sales experience. We felt intense emotional pressure to pay for GAP insurance and warranty add-ons despite repeatedly pushing back. The type of imagery Mark Havens and his director were using to convince us, such as my wife totaling the car write out of the lot, on the purchase of these add-ons was distressing. It led to an hour of lost time and some difficult conversations among our family. We missed our crucial, mandatory evening prayers as a result. I understand the legality and practicality of these options, but the pitch has much room for improvement. All in all, I would recommend Toyota Atkinson South Dallas to any friends and family looking for the best buying experience with a Toyota vehicle. Most of the staff was friendly, open and transparent. Ricky Chavez in particular is a phenomenal car salesman to work with. Thank you for helping us secure our freedom on the road!
I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recommend this dealer. When you are in need for a new car, you should visit to believe it !
2019 Toyota Avalon Limited Review
Big disappointment
by Toyota fan from Grand Blanc, MI
May 2, 2019
3
Well, it is a Toyota so I bought a 2019 Avalon XLE Hybrid primarily for its reliability. However, it has two major flaws. Firstly, it is supposed to provide 43 mpg, but actually it is a lot less. Currently, it is 34.6 mpg. Secondly, for a pretty luxurious car I expected it to have all the safety features for which Toyota is famous. Unfortunately, it turned out that it is missing Intelligent Clearance Sonar and Parking Assist. When I called Toyota and asked if these features could be installed, I was told that it was too complicated. Big disappointment.
I brought my new (used) 2016 Jeep Patriot here because I heard a weird pitched squeak sound from my rear brakes, not to mention I got a flat tire the night before. I was highly concerned that the tire would have to be replaced and the brakes had a much more serious underlying issue. I was also concerned because I bought my car from Drivers Select and was worried they wouldn't cover any of my service done at this dealership - even though I'm still covered by their 30 day/1k new car warranty. Needless to say, my experience was surprisingly pleasant! Ray Christian was my service technician and he called me right away and explained what the issues were (in a simple way that I actually understood what he was saying) and told me all of the options I had to choose from. He said he would be able to patch the tire without having to buy a new one and all the brakes needed was a cleaning and re-balance. He gave me a quote on the highest end and was honest that it wouldn't be anything higher than that. I decided to keep my car at Metroplex with Ray for the service repair and the next morning Ray called me to tell me my car was ready. The original quote he gave me for the repair was, to my happiness, much higher than I ended up paying. He did EVERYTHING he could do to provide me with the best customer service and did so in a honest and genuine way. I am very happy with my experience at this dealership and will be returning there for all of my future service and maintenance needs. Five Stars to Ray and his customer service!
2015 Toyota Avalon Review
So far so good
by Dmsmc95 from Jacksonville FL
April 26, 2019
5
Bought the 2015 Avalon about 6 months ago as a used vehicle. So far so good. No complaints! The sport/eco/normal performance option is awesome. Very comfortable interior. Sleek exterior.
At Cowboy Toyota Scott Henderson and Roger Lopez worked together to guide me to my first new car in 14 years. At every step they supported each other, whichever was available by phone or free for a test drive. The result was that I was able to select a model, test several, decide on, and purchase the right vehicle within 24 hours. They listened closely and heard what I said. Not for a moment did I feel any pressure, only enthusiasm and a wish for me to be happy with my choice. I test-drove RAV-4s Thursday afternoon and by Friday at the same time had arrived at a fair price for the one I wanted. The purchase process was efficient and transparent. Scott was especially good at fielding technical and complex questions about options and features, He took me on three test drives and my husband and me on a fourth. His patience was crucial to our really feeling right about our decision. Between Thursday and Friday Roger set up our trade-in so that the process was quick. Brent Saulters, finance manager, made price negotiations through Scott with flexibility at several stages. Finally the vehicle, a low-mileage 2017 RAV-4 that had been a dealership loaner, was a total surprise. After driving Volvos for 36 years I was prepared for a less lively ride with a Toyota (though our family own and adore two Tacomas). T However, the RAV-4 XLE is agile, accelerates well, and feels supremely comfortable and roomy. iI we had not already known Cowboy Toyota from bringing our truck to Cowboy???s Service department, we would have missed a great buying experience. I would not go to any other dealer in Texas, and wherever I go, I will be sure to return to Cowboy for Service and any further buying needs. Thank you Scott, Roger, and Shelley!
2018 Toyota Avalon XLE Review
Best vehicle ever!
by Chris B from Barrington, RI
April 28, 2019
5
Very comfortable, reliable and great value. Honestly I don’t think you could buy a better vehicle at any price! This is basically a Lexus with a Toyota badge. If you are looking for a great ride, reliability and value this is your car.
First, I truly appreciated to these salesmen (Todd & Neil) & the great manager, Bruce who extremely nice to help us. There were excellent services that they provided to us (me & my wife). They listenned carefully from our concerns & provided all necessary information that we needed in a very quickly response. They didn't go around the burst for playing around with numbers here and there. They are straightforward, professional and helpful to facilitate us to make our good deals very easily. I couldn't believe that we showed up late night around 8:40p at the dealer store to trade in our old car & buy a new car for my wife. And luckily we met the very nice manager, Bruce, who greeted us at the front door who introduced us all the details from the new features to the current promotions about the new car, Toyota Avalon. And that was more than enough for us to grasp our deals quickly. It only took us less than 10 mins to get our deals of both trading & buying cars. Neil & Todd were the excellent salepersons who were good in technical support process. They followed up on me from emails, signed up on-line accounts & registrations as needed for the new owner. Also they took time to walk me through most of the safety features and the basic setup until I was ready to run on my own. They are my contacts now if any relatives or friends who need new cars I definitely will think of these people at this dealer on top of my list. Once again, it's great to meet the right people who made our day come true! And we truly appreciate it for the big help that the sale team in Toyota dealership in Richardson has provided to us! 5 stars plus! Thanks and Regards, Quoc Ps: I couldn't find Neil & Todd on the employee list to give him 5 stars on my grading as well.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience!
by jwerth from DealerRater.com
December 3, 2018
3.6 (4566 reviews)
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
2019 Toyota Avalon XSE Review
Great except for NAV
by John1763 from Lexington, Ky
April 27, 2019
4
Getting 46mpg, hybrid xle - only problem, nav is terrible compared with my previous 4 Prius. Apple play a bad choice. Use both IPhone and Note 9 separately, but nowhere near satisfaction. It took 5 trips to dealer to initially set up NAV.
great experience, walk in first person i saw was Carmen, she got me all ready for a test drive, and few min later i left driving my Cadillac, super easy and Carmen make it even more pleasant and easy for me. they have great Luxury cars . Carmen will make it happen so go to Hi Line and ask for Carmen! great Job!
2018 Toyota Avalon XLE Review
Most comfortable car
by Sonu from Findlay OH
April 15, 2019
5
It is one of the most comfortable cars I have ever owned right after my Lexus. Toyota is the brand you can always trust, period.
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