by Richard Ravenstine from Mission Viejo, California
December 3, 2018
Everybody at AutoNation Toyota Irvine were very helpful. I have bought many cars but this was the best experience I’ve ever had buying a new car. Everything went smoothly working with Abe Zraiqi through out the whole buying experience and deal. He also emailed me to make sure I was happy with my new car.
We purchased a new RAV4 and AutoNation did not treat us as a potential buyer but instead like we were a friend of the family. Everyone we dealt with during the process were friendly, helpful and extremely professional. This was the easiest car purchase we've ever done!
Andy was my sales associate, and he was AMAZING! He went above and beyond to make sure my needs and concerns were met. This was my first time buying/leasing a car and I cannot thank Andy enough for making the process smooth, efficient, and effortless. At no point did I feel pressure from Andy on closing the sale, which is something I value highly. He focused more on customer service, which goes a long way. When I had concerns about the final price he did everything he could to bring it down where I felt comfortable paying. I would HIGHlY recommend this place to a family/friend, and definitely go see Andy Vuong!
These guys were the most helpful and the best car dealership experience i've had. I want to wait a bit before i posted my review to make sure the car they sold me was sound. The condition was almost perfect and now after driving for a month with no issues whatsoever i can say that i have a used car that is practically new. They maintain their cars wonderfully and only buy quality and it shows. Thank you again for getting me a really good deal on a really great vehicle!
The customer service was excellent. One of the cars we requested to see at first we couldn't find it, then the battery wouldn't start, then it was out of gas. We had to wait for quite a while before we could test drive it. Wish they would take you on a longer test drive to get a better feel of the car. Although we didn't buy a vehicle here, overall everyone was nice and would go back to see them.
They have great prices which is what caught my attention. I normally pass on Mitsubishi products, but I figured I would give them a try after seeing their discounts. Everything was going fine until they realized I was self employed. Apparently they have the only banks in the world that don't accept bank statements as proof of income....
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