Bought and service my Toyota at Wellesley Toyota. This dealer provides great customer service. Will be going there with my fiance to buy another Toyota to replace his 16 year old Sienna. Definitely recommend this dealer. V Stewart.
After receiving high-pressure, bait and switch tactics, along with ecxcessive unneccessary wait times at another Toyota dealership my elderly father (82 years old) was very very frustrated . He found Wellesley Toyota to be the exact opposite. Wellesley Toyota offered low pressure combined with the most aggressive pricing and friendly sales staff. The icing on the cake was that the ownership and senior level management were approachable and engaged. I would highly recommend using Wellesley Toyota to buy or lease your next vehicle. I know that I am!
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
Mehdi Benmoussa has deep product??? knowlege and excellent selling skills! Mehdi was very professional, nice and knows how to sell the assigned products. He listens carfully to what you need, gives you advices and doesn???t do push sales like other salespersons ! He knows everything about each car even teh small details!! I had the best customer service experience at this dealership (Toyota of Watertown). Other employees are also very friendly and professionals. Would recommend this location and Mehdi Benmoussa as a salesman. You will be very pleased with his offers !!
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
Yesterday, November 27th, I had a good experience but in the past for service I had a bad one . It was lunch time and I took the shuttle to a restaurant next to the dealership, while I was waiting to finish the service. I finished my lunch; the restaurant closed; I called so many times the shuttle to pick me up and that shuttle never showed up. It was cold and I had to call Uber. It was a really bad experience that I don???t want anyone to go through it. I never will ask for a ride, I prefer to take Uber. Very bad!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
I just bought a Avalon Hybrid car from Acton Toyota and Mr. Ken White was a great person to work with during the entire process. From the initial exploratory phone call, meeting him in person, test-driving the car, sitting down with him to go over different options, to the delivery of the car, Ken was extremely thoughtful, proactive, transparent, and fair. The whole purchasing experience was pleasant and efficient. It is highly likely that I will do business with him again when we replace our Lexus SUV in coming years. I am going to share my personal experience with my friends and recommend Acton Toyota to them for their car buying.
I would like to thank Jack and Wellington for all the assistance with the purchase of my 2016 Toyota Sequoia. I live in RI and my brother has been a customer of Acton Toyota for a long time. I was shopping for a used Toyota due to a hit and run accident that totaled my 2013 4-Runner. My husband and I decided to look at a Sequoia to allow us more room as well as towing capacity. We drove to the dealership on a rainy Tuesday evening and after an hour and 45 minute drive, we arrived at 7:50 (closing time is 8pm). We were not made to feel rushed and were able to check out the 2016 Sequoia and put a deposit down on the vehicle. My brother went in the next day to drive it and thought it was a fantastic vehicle. He has previously owned a Sequoia and was able to attest to the quality and reliability of the vehicle. The vehicle was delivered to us in RI at the Cranston DMV and the overall experience made the loss of my prior Toyota a little less painful. Thank you to Jack and Wellington.
Thanks to all of you for your help and friendliness. Your help was very much appreciated. Great customer service for myself and my family. I will recommend to others.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.