Your whole team has made the process of buying a car straight forward and enjoyable. All dealers tell you they will but you delivered . The operations of the car were explained till we understood,sometime not easy with non tech savvy people. Your whole team contributed to a wonderful experience
GORDON MCEACHIN IS AN AWSOME SALES PERSON. I CAME TO HIM WITH PROBLEMS THAT I DIDNT THINK THAT HE WOULD BE ABLE TO HELP ME WITH AND HE JUST......DID! NO PRESSURES... NO JUDGEMENTS... JUST TOTAL AWESOMNESS! ALSO DELT WITH DALE WARD. HE IS THE SAME WAY! NO PRESSURES. NO JUDGEMENTS... HE EVEN HELPED ME PICK THE CAR THAT WAS BEST FOR ME! 😀 I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP AND THESE TWO AWSOME PEOPLE! THEY ARE FANTASTIC!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)
Found the van we wanted and filled out the paperwork and a week later I had a Honda Odyssey in my driveway. This is by far the easiest, hassle free way to buy a car. Eric Smith was phenomenal answering any questions I had and very accommodating during the entire process. I will never go to a traditional dealership to buy another car. I can not recommend vroom highly enough. Give it a try, you won???t be disappointed.
The purchase was simple and easy. I will purchase my next care from VROOM. I would highly recommend buying a car from VROOM. It took about an hours over the phone and VROOM kept you posted of everything happening in the delivery process. They took care of everything. Thanks.
Chris stander was great to deal with during this whole,process. But eveyine I???ve dealt with has went the extra mile to make sure that I was more than satisfied with not only. With my vehicle but the precess as awhile. I will gladly recommend this,company to anyone looking for a vehicle.
Our company at Southern Alarm has been buying vehicles from Boyd for years and will continue due to the great service and ease of working with their team. Both Les Boyd and Mark Brown whom I recently worked with on the purchase of a truck, were great to work with. Highly recommend!
Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
Brought my car in for a service campaign update and I was worried about a noise from the transmission and their technician was able to determine where and what is causing it. They corrected the problem and no worries. Thanks Toyota of Greenville!!
Best car buying experience ever. The guys work as a team and the financing was easiest ever. No dickering back and forth. I will be sending new customers to them. Thank you Mike for being ready to sale me a car!!!!!!! Y’all rock....
Recently purchased my Fiat 500X from Benson Fiat. Could not be happier with the car or the service I received when purchasing the car.Everything was smooth as silk.Very friendly staff.This is the dealership you want to purchase your car from!!
Recently decided to purchase a new Scion FR-S. I sent emails to all dealers within a 250 mile radius of my house. I simply stated the exact vehicle I was looking for and requested to be contacted via email if the dealer could meet my request. As expected some did not reply, some just signed me up for spam, some wanted to speak via phone (despite my email only request), and a few listened and sent me a quote as requested. Toyota of Easley not only offered the best price, but my salesperson (Kayla Kelley) was extremely friendly, listened to my request, followed through on commitments, and was always available to discuss the purchase. I drove down three days after first contacting them and picked up my new car. No unexpected surprises or service contract selling pressure, just a straight forward, great buying experience. I would not hesitate in returning and highly recommend giving them the chance to earn your business.
As a busy working Mom, Derek made this process perfect and within my schedule. He answered all my questions in a timely manner (even the silly questions). He made everything happen on my schedule and the signing and pick up of the vehicle only took 20 minutes! Great guy to work with! He even put my car seat in perfectly! Derek was fantastic! Everyone should have a car buying experience with him!
Toyota of Easley had the exact 4Runner I was looking for within a few hundred mile radius of me. Mary Beth immediately called me back to confirm. From there she was very quick to respond to all my questions and concerns. We used email, phone calls and even texts to communicate. Very easy to work with and it was actually a positive experience, even though we were 300 miles away! I would absolutely use this dealership again in the future even though I have another one 5 miles away from me.
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