We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota.
- By Sudharshan and Rashmi
A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
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