I've always had a very positive and prompt service on my vehicle. Friendly, knowledgeable, and take the time to explain things to me. Vehicle maintenance can be something you put off because you don't want to deal with it - I don't feel this way when working with Brent Brown Toyota Service Department.
For my routine maintenance at the Brent Brown dealership in Orem, UT, I was greeted in a professional manner, expectations for wait time were set up front, and everything checked out as expected. I couldn't have been more pleased with the way I was communicated and dealt with.
We had a great experience at Brent Brown Toyota. We went there thinking we wanted a 4Runner, and with the help of Todd, we realized we actually wanted a Highlander. We love our new Highlander! Todd met with us ANY time we had questions and helped us get a great deal on our new Highlander. When we wanted specific features, he found us exactly what we wanted at a price we were very pleased with. We couldn???t have asked for a better experience!
The last time I came in for a service check, it was a negative experience. However, Russell was able to do my 30000 mile service check up this time and it went smoothly. It was fairly quick, he told me how the check went and what to experience next time. I felt like I could trust what he was saying.
I was thrilled when we found two possible vehicles at Ken Garff Ford because how much some of our family members loved other Ken garff locations, but sadly this one was not a good experience. Aside of the lack of assistance in finding a vehicle where we had to physically reach out to a worker passing by and ask for some help to finding the vehicles on the lot to those that were presented to us, they were filthy and we were told we would get an "IOU" on a deep clean and any fixtures that needed to be done after purchasing the vehicle. Bummed we had the experience we did.
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Brad was awesome to work with! Very detail oriented, moved quickly and was thorough and his follow through was on point. Not to mention he is a blast to work with which makes the stress of buying a new car so much more fun! I would highly recommend Brad Malmgren!
The overall experience at Larry H Miller Chevrolet was phenominal. The sale and financial tansactions was extremely efficient and had ua out the door in less than two houra. We received am extremely competitive deal. Special thanks to our sales person, Torrey Hukill who was extremely pleasant and professional.
I was really, really pleased with my experience here. The salesperson I worked with was friendly, helpful, cute with my kids, and not at all pushy. I was able to find my dream car at an amazing price, and it is in perfect shape (I had verified by Les Schwab before purchase). I found out that they make sure ALL of the cars are in perfect shape before they put them on the lot (fix any problems in their car shop before they sell them). They're would definitely be the first place I stop next time I needed a car, or the first place I would recommend to any family or friends looking for a car.
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