If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
I was extremely pleased with the efficiency of my service at Moon Hyundai. One the service center was easy to make an appointment with. Two, they were kind enough to send a reminder. Three, they were prompt with greeting me and making me feel comfortable during my wait. Four, the waiting area was comfortable. Five, the wait time was short and exactly as promised. Finally everyone was nice and accommodating and so efficient. Everything was explained and my car was waiting steps away. It was a very pleasant experience as car appointments can sometimes be less than. Thanks Moon Hyundai, Another reason I love my car!
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
We had a great buying experience at Kenny Ross Toyota. Everyone from our sales to financing were extremely friendly and professional. we would recommend Kenny Ross Toyota to anyone looking for a great car buying experience. Thanks Jeff Krivickas for all the help.
I purchased a 2018 Toyota 4Runner Limited from Kenny Ross Toyota today. Jared Clemens was very professional and accommodating. He along with Marcus and the rest of the team made the experience enjoyable. I highly recommend Jared and the KRT team!
I highly recommend to anyone in the market for a Toyota to go to Kenny Ross Toyota and ask for Jeff Krivickas. I can promise you if you go with Kenny Ross and Jeff you will not regret it. Jeff is very knowledgeable about Toyota's vehicles and there was not a question I asked of him he could not answer. As a customer, Jeff will give you his undivided attention. never letting you feel like your just another customer. Even after my sale he continues to treat me with the same compassionate attitude as he did when I first walked into the dealership. He will not forget who you are after your sale is complete. Jeff is truly an asset to Kenny Ross Toyota. Great Buying Experience!
Jared Clemmons went above and beyond to find me the truck i was looking to purchase. He answered all my questions in literary 30 mins. When he didnt know the answer he queried it from another salesman within this 30 minute time frame. Visited on a Monday afternoon and drove it home Thursday morning! Cant ask for a smoother deal!
Found the perfect SUV online and contacted the dealership, Marty Armstrong was very informative and knowledgeable about the vehicle. I explained i that I was out of state and he made every effort to make the process easy for me to purchase the SUV. Great experience!!
My husband and I thoroughly enjoyed our car buying experience with Jared. He was knowledgeable and friendly. He took the time to answer all of our questions and went the extra mile making sure we were completely satisfied with our purchase.
Brad has helped us with two straight very reasonable leases (2014 Cruz, 2017 Trax). He's been nothing but professional, friendly, and helpful. He even went out of his way to help get an upgrade on our current Trax, without a price increase.
My family have been die-hard Chevy drivers for decades. Classic Chevy has made it easy for my family and me to keep that lineage going.
My experience at Sweeney has always been the BEST and that's why I came back. Steve was just so patient and helpful and went out of his way to help me make a great car decision. I would definitely refer friends and family to both Sweeney and to Steve. What an excellent salesperson working for an excellent dealership!! Thank you!!
We have been customers of the Honda Store for many years. Always received excellent sales and service. Paul McKay was our salesman this time and he did not disappoint. He made our purchase very easy to negotiate and was very knowledgeable about all of the purchase options. Our final price for the Pilot was below what we expected to pay. When our car was ready for pick up he explained all of the instrumentation and details of the vehicle and he made sure we understood everything.we were very impressed with Paul and extremely satisfied. We will continue to use the Honda Store as our #1 dealership and Paul as our #1 salesman. Also wanted to give Patrick in finance a 5 star review for helping us explain all of the finance and warranty options and working with us until we fully understood all of the paperwork.
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