They quickly received the part after it needed to be ordered. They made a courtesy call to ask for when would the car be available for repair because the part was in. I decided to drop it off early in the morning and leave it but before my wife could come and pick me up it was repaired. Excellent repair with quality care given!!
We purchased a certified 2017 Altima and the team at Classic Nissan, starting with Connor in Customer Service and finally salesman Olvin Cruz and Sales manager Paul McCoy, were all very helpful and courteous throughout the process. Our deal was a fair one and we left confidant that they would take good care of us whenever needed down the road.
E & K Pettigrew
oil And filter change, rotate tires and mechanical
by Jeff from Lillington
October 1, 2018
Very friendly and knowledgeable folks in the service department. I did not purchase my vehicle there, however will visit them for all service needs. Took the time to listen and technician rode with me to figure out needed service. I was told if the reprogramming of computer did not fix the issue, to bring it back.
If you are looking for a fantastic team this is it. Makes car buying fun and simple! From the internet department, sales and managers, and then service you are set. I love my Toyota and will always come back to Fred Anderson Toyota of Sanford!
I received great service . The friendliness of the staff was exceptional. I drive about 45 minutes to this dealership. There's a dealership closer but l enjoy the experience a lot better here . Keep great employees like Geoffrey and I'll see u soon . John Huff
I bought a 2014 Tundra from Fred Anderson. When returning to the dealership for service for the first 18 months I saw different faces in the service department. I had to assume that the turnover rate for employees were high and the service was sub-par. After my more recent return service appointments I see the same faces and the service is much improved. Kudos to the staff at Fred Anderson for retaining the techs and managers. I believe retaining and rewarding good techs and managers in the service department is key to good service.
We purchased a used Honda CR-V from Fred Anderson almost 2 years ago and have not regretted that decision one bit. We live about an hour away from Sanford and we always bring our vehicle back in for service. However, this last time we were just going to have an oil change and decided to have it done locally. When we took it to the shop, they told us that they could not touch it because of an issue that happened when we last took it to Fred Anderson. After contacting Fred Anderson, they told us to bring it in. To our pleasure they took care of the issue with no questions asked and charged us nothing for our visit. We will definitely recommend Fred Anderson. Although we can't remember the name of the gentleman that assisted us in the service department, we want to thank him and Alexia for their GREAT customer service. We will continue our relationship with Fred Anderson!
I just purchased my 4th vehicle from Candice Vanore and I would highly recommend anyone that is looking for a vehicle to give her a call. She always goes above and beyond to make sure that her customers are taken care of!! I love my new Escape AKA SHADOW!!! Kepp kicking butt Candice!!
Service was fine..Called 2xs to get it serviced before I actually got it in..told the service dept was booked up..I needed to make appointment..my schedule didn't allow me to do that cause I wasn't on a set schedule..the younger guy that answered the last call was very pleasant and got me in..many thanks
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.