Salesman did a great job and delivered the car to my house and thoroughly went through the workings with me and my son. Only minor issue is that he said he was going to follow up with a call a few days later and didn't. Also, we bought a new A4 that when delivered had scratches in the paint and on the hood.
He said they would buff out the scratches but we still haven't heard from him.
Pretty much THE BEST car buying experience we've ever had.
Jay Jay is the nicest, most polite, honest professional young man we've ever done business with.
Got a GREAT car for an amazing price.
Very happy with our experience. Will recommend them to everyone.
Much Gratitude to team @ San Juan Capistrano Jeep.
by Taylor Davis in his new Jeep C from Newport Beach
September 6, 2018
The team that helped me with my purchase, specifically Arden, Durrell, and Shana were very professional in several ways. They were highly knowledgeable, eager to meet my needs, very friendly and set an excellent environment to handle business. They genuinely wanted me to take my time and make the right decision. Even when I was hesitant to take a second test drive the urged me to not rush things and see what both cars hard to offer, their time and execution was greatly appreciated. I've already recommended this branch to multiple friends guaranteeing them that Jeep is the way to go, especially when you have Arden and Durrell on your team.
I recently had the pleasure of purchased a car from Arden Lanum at Courtesy Chrysler in San Juan Capistrano. I had a ton of questions and she was able to answer them all! She made me feel very at ease was super friendly and very knowledgeable. My mom is thinking of getting a new car and we will be going right back and requesting Arden!! She’s our girl!
Came in for warranty work on a vehicle purchased in Canada. Warranty honoured by Pedder Nissan. Very friendly service staff. Excellent shuttle service too. George C was outstanding in his guidance and good advice.
Gary was very helpful with figuring out what was wrong with my driver side window. For whatever reason it wouldn't let me roll it all the way up. They were able to fix it quickly, got my oil changed at the same time, plus they washed it.
I dropped my car off with wiring damage. Justin explained to me clearly what the damages were and kept me informed throughout the whole process. He had my car done completely done sooner than expected. I recommend this shop to everyone. My husbands car is still at the Dodge dealer since October 24,2018. Justin and his team had my car completed to me less than the time I expected!!!
The sale person who help me buying my new and first Honda car . He is very good and he help me to all my questions about the car I want. One thing he call me the day after I purchased my car asking me how is it and telling me if anything I have question about the car just give him a call anytime . 👍👍👍 thank you Erik Berrios, your very good and nice sale Consultant.
Customer service AAA++. They are all very nice and friendly. Very helpful, no pressure. I would recommend my friends and family to purchase the car from them. My purchase was smooth and best deal ever. Thanks. I love my car.
Everyone who helped me was great. They were nice, informative, answered all my questions, not pushy at all. Just helpful. It was probably the best car buying experience in my many years of buying cars. The whole buying and financing process was smooth and easy.
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