I called and placed an order for a spare tire kit for my vehicle on my lunch hour. I was told that the tire would have to be mounted, so I said that I would pick it up the next day after I got off work at 5:00. I tried to emphasize the desire to have the tire already mounted and be ready for installation upon arrival. The latter did not happen. The tire didn’t get mounted until I arrived, resulting in a wait longer then I expected.
Michael Schlemn was very professional, knowledgeable and polite about our vehicle purchase. Also Dees was very helpful. This our third Nissan vehicle, showroom floor was very clean Just a great experience all around
I purchased a car from Heath. Overall, It was a great experience. My one critique of Crain Kia would be, respect the customer’s limits. My salesman was great, but they sent some guy named Chris at one point to try to talk me into a payment that was more than $100/month above my very frequently stated budget. He was pushy and tried his very best to make me feel stupid. Avoid him at all costs. Heath, my actual salesman, on the other hand was excellent. He was friendly, helpful, and gave you time and space to make decisions without feeling rushed or prodded. Loved working with him.
I gave the rating of "5" stars because of the service that was provided. Every time I go to Orr Nissan, I am treated with respect and I always receive excellent customer service! Thank you very much for your hard work!
Our family began a wonderful relationship with Joe Pulliam and his fine staff in 2001. Since that time we have purchased 6 vehicles, some new, some used. We have always been highly satisfied with maintenance and/or repair process, and the great care of the staff. When we decided a car purchase needed to be made
12-30-16, we went to see Joe Pulliam. If Joe had been on vacation, then the purchase would have waited! That is how much we trust and appreciate Joe and his staff and continue to refer friends.
Karl was great to work with as were the sales managers. I asked them for their best price and that is what they sent me the FIRST time. I spent a week talking to every dealer within 500miles and NO one gave me their best price the first time. Save yourself the time and just go to J. Pauley
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