Toyota for Sale in Salem, VA

We have bought at least 8 Hondas from Woodson Honda and have always been treated with friendliness and courtesy. The salesmen are helpful and work diligently to make us happy! The way we are treated is the reason we continue to go back. Honda is the brand we love and have never had any mechanical issues with our vehicles.

Leased a car. My 7th Honda lease from this dealer.

Great selection on the lot, plenty of choices with the options we wanted. Very attentive to our needs, Glad we purchased again from Rick Woodson Honda.

The Service Consultant, Haley Ashwell always has a smile on her face when you enter the garage. She takes the time to listen to the issue you maybe having and provides good suggestions for my visit. When picking up my car she provides me with a breakdown on the cost, what the was done on the car and briefly goes over multi point inspection on items that may need to be serviced. She deserves A Top Hat or Customer Satifaction recognition Award.

First time Honda owner. Bought a 2013 Ridgeline Sport. Absolutely love it. Completely satisfied with dealership.

I decided after many miles of travel in my old car, it was time to look for something new. I reached out to this dealership knowing that my car had a lot of miles on it and I was probably going to be in too deep to make trading it work. They offered me well above what any other dealership had, allowed me to drive my new vehicle for the various appointments I had while they worked on the paperwork, called when it was all was ready. Went back to the dealership and was out the door in under 45 minutes. I work with a wide range of dealers daily, and have to say, this dealership is one of the best. Highly recommend stopping in and seeing what they can do for you.

the employees there are second to none very nice facility great inventory to choose from the service dept will not rip you off like some dealerships

Keith was absolutely fantastic!!! He is awesome! He made sure I was completely satisfied and got me a great deal.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

Wes was very friendly right from the start. He met us on the lot with a smile, didn't hesitate to get a tag so we could test drive the vehicle. There was no pressure from him at all to buy the vehicle. Once we made our decision to buy , he was fast to get our offer in and approved. He didn't hesitate to help remove our toolbox from our truck,and didn't mind getting his hands dirty in doing so.

Dealing with Wes was a pleasure to work with, he put me in a vehicle that I am totally happy with and made the process of purchasing a vehicle a breeze. I will definatetly come back to Duncan Ford Chrysler Dodge Jeep again.

Excellent General Manager !! Helped us on a Saturday . Gave us a used car instantly ..... when my Buick broke down ! Super nice !!!!

Very friendly and helpfully. All my questions were answered with knowledge and excellent. Found the dealership to be clean and very welcoming.