Professional Attitude and Service. Always willing to help and provide great Customer Service. Would highly recommend in both the areas of Sales and Service.
Best Vehicle I’ve ever owned
by SaintsToy from Santa Clara, Ca
January 8, 2019
Although I purchased this truck used, it was in mint condition w/low mileage. A rugged 4X4, fully loaded with extras and off-road tires and rugged blacked-out rims. This truck performs well above standards, on and off-road. Hands down better than the Nissan trucks and Jeeps I’ve owned- and I traded a Jeep for this Tacoma! Besides, the resale value on Toyota’s cannot be beat! This is a long-lasting performance truck worth every penny.
Friendly and quick very easy to work with and service was outstanding,very clean shop well lite ,just a pleasant experience
The best MPG / Style in the Hybrid market period!
by PatrickVRegan from San Jose
December 5, 2018
With a combined 50 MPG and the best looking Prius on the market with the most reliable Hybrid engine on the market at this time combine together to make the Prius C the best hybrid on the market hands down.
Friendly, professionality for all employees parts service and sales. Obviously owners place a premium on employEe,s taking good ca'r'e of customers.
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
So I love my new car but. I don't like it when I get taken for a ride. Got my car knowing it had a new motor put in it . New being a different one . Don't know who I delt with sorry I forgot his name . When I asked about how many miles we're on the new motor I got the story well shouldn't be much more that what was on it oridganaly. Car had around 42000 miles so after we got all the paperwork done still no answer on the miles of the new motor. Well long story short it had around 58000 miles on the lol new motor. Paying alot of money for this car should have got a better deal feel taken . But would like to mention something Boyd was awesome took great care of me guess maybe he should be running the show just saying. And the Yung lady in the kalkaska office was great to but that's it
You Get What You Pay For
by Shayshunk from Amherst, MA
October 17, 2018
It's a basic, cheap, commuter car with good mileage. The engine runs smoothly with the power output you'd expect out of a sub-compact car. There almost never any issues, and the reliable Toyota name carries through here. The sound system is better than expected and the rear windshield wiper is nice to have.
Fast service, very clean facilities, friendly staf
by Mary from Traverse City, Michigan
November 30, 2018
The times open are Convenient and the service I had don't was very fast. The facility was very clean and bright.
Best gas mileage
by SamanthaK from Oxford, Mississippi
January 1, 2019
After researching lots of cars and SUVs I decided on another Prius. I had bought my daughter a used 2009 Prius with under 200,000 miles and we drove from northern Mississippi to eastern Florida and back for $72. As a retiree on a budget I need a reliable car with great gas mileage. It also has adequate cargo room for all our stuff. Her prius lasted to over 300,000 miles until the catalytic converter went out. So I’m hoping my 2015 lasts as long as hers did. It is a bit noisy but so was my Nissan minivan so I’m okay with that. This Prius is beautiful inside and out and I love all the tech features. The navigation system could be easier to use but perhaps after I learn how to use it, it won’t be an issue. It does have voice controls too that I’ll learn at some point.
Derek and Boyd went above and beyond my expectations! They were very friendly and very helpful! They can get you approved right the way and they have a nice quiver if vehicules to test drive! My only drawback was the warranty of the vehicule witch is not very clear but they did awesome! Kudos and thank you!
WONDERFUL TRUCK AND THEY RUN FOREVER
by SHARILEAWV from HURRICANE, WV
November 27, 2018
I HAVE OWNED SEVERAL TOYOTA TRUCKS AND ALL OF THEM HAVE PERFORMED REALLY WELL AND NO ISSUES, THE LAST ONE RAN TO 350,000 MILES. LOVE T HIS TRUCK
My wife and I stopped in to look at a vehicle. When we arrived we actually found 2 vehicles that met our needs. Eric Hernandez was the salesman that patiently helped us with our final decision. We test drove both vehicles twice. There was no pushing or persuading by Eric to either vehicle. He simply stated facts of the 2 vehicles not leading us to one or the other. I would highly recommend Eric as your salesman at Serra Traverse City. Eric coupled with their fair pricing and friendly staff made it a non pressured and pleasant buying experience. To top it all off, we had forgot our title to the car we traded in, back home in Rockford, Michigan. Eric graciously offered to meet us half way, allowing us to enjoy our new car over Memorial Day weekend!!! Again, cannot say enough about Eric and Serra Traverse city.
most functional car I've owned
December 26, 2018
transports people and dogs and stuff easier than other vehicles with comfort and economy and safety and the confidence of having all wheel drive makes it a better choice over a SUV for most families
This was the best car I ever owned. Never had a problem with it. Don't know if I was living my 2nd childhood or what but traded it in on a 2012 Ford Mustang. Of course trading a 2012 for a 2012 I got screwed royalty. As soon as the new car warranty expired on the Mustang many things started going wrong. Had to get rid of it. I certainly learned a lesson in life.
I purchased a used Subaru from this dealer. The vehicle was purchased on an “as is” agreement. The sales process was very professional and effortless. There was a minor issue with the vehicle that I discovered the same day that I purchased it. Despite the fact I knew what I was getting into with an as is purchase, the sale person and dealer made it right. I had the issue fixed promptly. The service department was equally professional and polite as the sales department. All around an honest and professional experience.
by Love the car from Hampstead, MD
December 14, 2018
Love this car and hope it will last for a long time. Ride is great, lots of room for storage and can seat up to 5
I recently purchased a 2008 Jeep Patriot and the salesperson Eric went above and beyond to make this cash purchase a fast, efficient and a pleasant experience. Kudos to you! The lost art of excellent customer service truly exists at Serra. Keep up the great work.
We love this car and it is a certified pre-owned!
by Sherry And Leo E from New Bedford, MA
January 14, 2019
We test drove and purchased a 2016 Camry SE. we love it! My husband is 6 feet tall and he has plenty of room! A great family car but sporty enough to have some fun!
Everything was 5-star. It just took a bit longer than I expected.
XSE Good Value
by MIss B from Salinas, Ca
January 10, 2019
The stearing for parking is extremely good.
Safety features for lane indicator and back up camera, a great feature.
Myself the driver and all passengers, extremely comfortable, roomy.
Trunk roomy for suitcases.
Best of all the V6, really picks up additional driving fun and safety. Especially passing.
Just purchased a 2017 Cadillac Escalade from Josiah Grant in TC. He, Chris Brown, Mike McFarlane, and Tony were all wonderful to work with and I appreciate all the work they all put in to make my purchase a great experience! LOVE my car!!
Better to drive than most minivans
by digdougATL from Atlanta, GA
January 12, 2019
I've been happy with my Sienna overall. Driving it, it has more of a car feel than a small bus feel like most minivans. It pretty nimble and yet spacious. All of the bells and whistles are working without a hitch at 65000 miles and aside from the leather sheen changing a bit, there's nothing on the vehicle that feels worn. With a family of 5, this thing can take a battering of regular use without issue (at least thus far)
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