Toyota for Sale in Traverse City, MI

Consistent prompt friendly service is always expected and also delivered. The service area is clean and the waiting room is exceptional with coffee, water, computer work area and even snacks!

Professional Attitude and Service. Always willing to help and provide great Customer Service. Would highly recommend in both the areas of Sales and Service.

Robert made the car buying experience super easy. I told him what I wanted and he made it happen. I can???t thank him and his coworkers enough for their help and care. Much appreciated 😀

Fast and professional. The work was done right the first time. The staff was friendly and concerned that everthing that needed to be done was done.

Friendly and quick very easy to work with and service was outstanding,very clean shop well lite ,just a pleasant experience

Friendly, professionality for all employees parts service and sales. Obviously owners place a premium on employEe,s taking good ca'r'e of customers.

So I love my new car but. I don't like it when I get taken for a ride. Got my car knowing it had a new motor put in it . New being a different one . Don't know who I delt with sorry I forgot his name . When I asked about how many miles we're on the new motor I got the story well shouldn't be much more that what was on it oridganaly. Car had around 42000 miles so after we got all the paperwork done still no answer on the miles of the new motor. Well long story short it had around 58000 miles on the lol new motor. Paying alot of money for this car should have got a better deal feel taken . But would like to mention something Boyd was awesome took great care of me guess maybe he should be running the show just saying. And the Yung lady in the kalkaska office was great to but that's it

The times open are Convenient and the service I had don't was very fast. The facility was very clean and bright.

Derek and Boyd went above and beyond my expectations! They were very friendly and very helpful! They can get you approved right the way and they have a nice quiver if vehicules to test drive! My only drawback was the warranty of the vehicule witch is not very clear but they did awesome! Kudos and thank you!

good service help all good as much as you needed buy from this company you cant go wrong all in one place any thing you ask they will do all they can

My wife and I stopped in to look at a vehicle. When we arrived we actually found 2 vehicles that met our needs. Eric Hernandez was the salesman that patiently helped us with our final decision. We test drove both vehicles twice. There was no pushing or persuading by Eric to either vehicle. He simply stated facts of the 2 vehicles not leading us to one or the other. I would highly recommend Eric as your salesman at Serra Traverse City. Eric coupled with their fair pricing and friendly staff made it a non pressured and pleasant buying experience. To top it all off, we had forgot our title to the car we traded in, back home in Rockford, Michigan. Eric graciously offered to meet us half way, allowing us to enjoy our new car over Memorial Day weekend!!! Again, cannot say enough about Eric and Serra Traverse city.

I would recommend Eric Hernandez...he was very helpful in my decision for a different car. Once I decided on a car, he kept me informed as to what was being done to the car. Very friendly and helpful!

Very great people, they'll pull the car right up for you!

I had the pleasure to communicate with Tammy and she took the extra mile to provide any details inquired no matter how small.

I purchased a used Subaru from this dealer. The vehicle was purchased on an “as is” agreement. The sales process was very professional and effortless. There was a minor issue with the vehicle that I discovered the same day that I purchased it. Despite the fact I knew what I was getting into with an as is purchase, the sale person and dealer made it right. I had the issue fixed promptly. The service department was equally professional and polite as the sales department. All around an honest and professional experience.

I recently purchased a 2008 Jeep Patriot and the salesperson Eric went above and beyond to make this cash purchase a fast, efficient and a pleasant experience. Kudos to you! The lost art of excellent customer service truly exists at Serra. Keep up the great work.

Everything was 5-star. It just took a bit longer than I expected.

Just purchased a 2017 Cadillac Escalade from Josiah Grant in TC. He, Chris Brown, Mike McFarlane, and Tony were all wonderful to work with and I appreciate all the work they all put in to make my purchase a great experience! LOVE my car!!