Used vehicles for sale near Dundee, MI

Excellent service! Went over everything that was wrong in detail. Will go back for service

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Fast in and out service. Very helpful in answering questions about the procedures to be serviced on the truck. Asked if vehicle had any other service that needed to be addressed.

Great service experience. Will defiantly return. Tyler was very helpful on the repair of my vehicle.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

My new Pacifica was not drivable after a blown tire , Britney and the Parts department worked together and obtained a new tire out of Detroit and had me back on the road same day. This crew was very professional and caring, great customer service, Thanks

I had a 2023 Hyundai Ioniq 5 (that I absolutely loved), but the lease was ending. Since that purchase, I have had two grandchildren, and though I could take them with me in the Ioniq, it was a tight squeeze (again, it was a GREAT car). I decided I needed something with more seating, which meant a three row SUV or a minivan. I was used to an all electric vehicle and wanted to get something that was at least hybrid. I honestly thought my days of a minivan were way behind me when my children got older so I was kind of dreading that option. The truth is I couldn't be happier. The mileage has been fantastic - I've been averaging about 50 mpg. Because the van is a plug-in hybrid, I drive a lot of local miles on all electric which helps immensely with the mileage. There is plenty of room for my kids (and their kids). Lots of places to plug in all of their devices. My wife's aunt told me that the back seats were incredibly comfortable as well. The only thing I wish it had were a few more amenities - but that is entirely my fault. I bought it used and picked up the first decently priced one I found. I should have waited a bit for one that was a bit more loaded, but again, that's on my, not the vehicle. The ride is incredibly smooth and the power is just fine for a minivan - obviously not what I was used to with the EV, but then I don't expect that. I'm enjoying driving in comfort and getting in and out is much more comfortable on my old back!

They took me to work so I could leave my vehicle for service. Great service for the time I have available for the appointment schedule!

We love our minivan. Just make sure you get a mechanic to check it out before you but it and negotiate the price. 2 more words

We have leased 2 vehicles from Rouen in the past 2 weeks. Great overall experience! AJ Garcia was the best salesman and will definitely be coming back again!

On Thursday,March 19, 2026, After experiencing a minor set back which caused me to arrive a few minutes late for my appointment, Victory Honda of Plymouth, Service Advisor Hayder Sultan made sure that my vehicle was serviced and taken care of.

I've owned two Odysseys over the past 20 years,with the 2020 being the one we currently own. The 2020 has proven to be just as reliable as our other Odyssey and the Honda Accords that we've owned. The 2020 Odyssey has a smooth ride, comfortable attractive interior. The Magic seating system makes this van even more flexible for hauling loads of kids and family, while being able to quickly change to hauling lots of cargo.

Excellent sales staff, manager and salesman were professional and courteous it was a good experience.

Spent my morning at Rouen to get vehicle. Gabe was great and was a great guy to work with. Very informative and friendly. Was a great experience and I suggest you as for Gabe if you need a vehicle. Took time to explain all the gadgets and make sure I understood all the tech stuff that i had no clue about!!! Definately a great experience..i will definately be back:)

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Had to go in for service, the lady that I talked to for scheduling was super friendly and nice, and so was the advisor Dave! I highly recommend Rouen!!!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

I just missed the car it was a van decent miles under 2k and I knew it was going to sell quickly and it did but Lori was so nice and suggested to look on the site and call because they get cars like that in often so I suggest her and this company and they jingle is catchy

We’ve only had the van a few days, but so far it has exceeded our expectations and we are very pleased with our purchase. This is our second Chrysler mini van purchase and love the design and features these vehicles offer.

The sales person, Eric Durfee, was excellent. He even came to my house and took to the dealership to pick up my new car. He was Very easy to work with and explained everything to me and answered all my questions.

I've owned a 2010 Transit Connect since 2014 and it has been the best vehicle I've owned. I use it for work and haul a lot of movie production gear in it. Most of the time it stays half full and I drive it that way. It's been reliable and only needed standard maintenance, except for the transmission. I knew the transmission was a weak link when I bought it at 94,000 mis. It bit the dust at 120,000 mis. I had a rebuilt one installed and was assured that it'll be good for another 120,000 mis. I'm at 160,000 and it is still going strong.

Justin was great to work with. He answered all my questions promptly, was honest and had the vehicle prepared for when I arrived so I could test drive it.

Move the gas door!!¡!!!!! Jesus stupidest thing in the world................................ change the location of this dumba** door it is so stupid why would yall put it there ndunhdjdjjskxbiwnxwnxhxxnjsjxhsn dhdx xbxbxbxbxjdbxbdbxdbdbxeibx

Found the truck I was interested in online on a Sunday, got a text from Big Mike on Monday morning. Super amazing gentleman. I had meetings all day but we walked through what I was looking for via text. We had a deal mapped out by Wednesday and by Friday morning, I was on a plane flying to Detroit. Buying a car sight, unseen is always a little nerve racking but I knew Big Mike would take care of me. After 500 miles in the air, Ryan from City Wide picked me up at the airport to transport me to the dealership. Ryan was awesome and very friendly. Really a great guy to pass the trip time. I get in and Big Mike greets me. After test drive, found a few unforeseen issues that just comes with used cars. That is the thing that people need to remember, these are used cars. There is a reason they are $20k instead of the MSRP of $60k. So, Big Mike and I discussed some options. Ended up they had another newer and less mileage truck that had all the features I wanted. Big Mike and his team really put in work to get the deal done so we were both walking away with smiles and a good comfortable feeling. Can’t thank you and your team enough! Excellent experience and good to see there are honest, reliable and caring used car dealers out there. City Wide will definitely get my business again when time to upgrade or get another vehicle.

Very responsive, best experience I had buying a vehicle. Great service and very professional. Loved them!

Excellent customer service Extremely helpful, knowledgeable, & Friendly I almost could not believe how decent the used car deals are I only wished I had gone there first

Can’t say enough about the service I received on our vehicle. Tim went way out of his way to get our vehicle fixed. Parts were on back order, but he was able to find the parts, and repaired it. We were leaving to go on vacation. Thanks Tim, and your service department.

Good service, thorough explanation during video inspection of vehicle. Easy scheduling service time was what you would expect from a dealership. All in all an easy experience.

Everything seems great with it not had it long I see people saying electrical issues like it randomly dying we went through this and all it was is the battery isn't mounted and needs to be held still in place my battery slid over making the hot wire rub the belt it died multible times until I realized it was rubbing I tied a wire around battery to lock in place and some black tape to fix the hot wire