Used vehicles for sale near Union, IL

today i went in for an oil change, but left with a bigger problem. i had a nail in my tire and my rim was dented. i was super stressed and overwhelmed as this issue could not have came at a worse time. however, isai lopez and chase perry were super kind, helpful, reassuring, and understanding. they helped me with a solution and we worked through the issues. i could not be more grateful for their help today, it means a lot to my family and i. super thankful for their service and support.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

This was the upmost easiest, stress free experience I’ve ever had purchasing a vehicle!! Danni & Austin were phenomenal!! They made it so easy to enjoy car shopping which I’ve never had experience in the past!! These two guys are amazing @ what they do & I greatly highly appreciate & recommend them & this dealership!! My son was very impressed & highly satisfied with his purchase as a first time car buyer!! Thanks again to Danni & Austin, I want to be ya’lls bestie for life, we all left smiling & excited as well as very satisfied with the great customer service that was delivered, great job guy’s!! Be back soon for another purchase!! Blessings!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

He is very friendly,knowledgeable and sincere.The dealership was very helpful. The facility was very nice and everyone was was so helpful. I would recommend them anytime. Just a great experience.Management was excellent as we're all of the people that we had contact with. Keep up the good work.

Very nice people .Alex was helpful along with everyone else.the contract signing was easy. Not sure what I bought but I think I got a good deal

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Bill was very helpful, kind, and efficient in getting our new Santa Fe hybrid. Don't like many car dealerships, but for Prudy I will make an exception. Thanks Bill

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Came for service for oil change and left with new wrangler thanks to Brandon and Rodney in vip service will be back

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

April and the team were a pleasure to work with. I would look here again for a future purchase

I recently visited JC Lewis Ford to explore the 2025 Ford Escape Hybrid, and I had an excellent experience from start to finish. DJ and Sam were my sales associates, and they were friendly, professional, and incredibly thorough throughout the process. They offered great pricing upfront, with no pressure or gimmicks. What really stood out was their willingness to let me take the vehicle home for an extended test drive, which gave me time to really evaluate whether it would be the right fit for my family. Ultimately, I decided not to move forward with the Escape—not because of anything lacking in the dealership experience, but because Ford’s current hybrid lineup doesn’t include a 3-row SUV, which is something I need for my growing family. I also already own a 2017 Escape, so I wasn’t sure the newer model would offer the added space and flexibility I was looking for. I ended up purchasing a Kia Sorento Hybrid elsewhere, but I can’t say enough good things about JC Lewis Ford and especially DJ and Sam. If Ford releases a 3-row hybrid with higher MPG in the future, this dealership will absolutely be my first stop. I highly recommend them to anyone looking for a friendly, customer-focused car-buying experience!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

Suddenly needed an oil change came in without an appointment and got help immediately. Very satisfied

Sherry was an absolute pleasure to work with. She made the process seamless!! Thanks again Sherry!!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Kevin was very helpful in finding us the vehicle that worked best gor us and within our budget. It was a great experience that felt like a true partnership.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Scott the salesman was very nice to work with. I appreciated him being honest and not pushy. Mike in the service department was also helpful.

very nice people who were very helpful, it was great experiance. I was impressed with the staff, the office and the ease of the transaction.

Great dealership to work with, no hassle on pricing and it was a smooth easy process. would absolutely recommend.

Outstanding working with Neida. Took care of all the details very quickly! Answered all my questions and made for a pleasant buying experience!

Brian stayed in touch with me, eager to meet with me and help in any way. He showed me the cars I was focused on and didn't try to steer me in another direction. A very nice experience. Haven't completed the sale. Probably going somewhere else.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

The team at Don Franklin was very professional and very helpful. Noah Roe was our first contact and was so friendly and Knowledgeable that helped make our decision

I traveled from out of state to purchase a vehicle, and Garrett, my salesperson, went above and beyond to ensure everything was ready when I arrived. He was friendly, professional, and an absolute pleasure to work with. The finance manager was equally impressive—efficient, organized, and personable. The entire process was seamless, and I was in and out in just an hour. It was well worth the trip, and I couldn’t be happier with my experience.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.