Used 2025 Volkswagen Jetta for sale near Van Nuys, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

Javier was very helpful, had a great experience. Drove away a happy customer.

Mark was on his game. We had an awesome experience with drive time Torrance. If I had a choice I would do it all over again with this team. They made the process smooth and explained everything in front of you. No hidden secrets here at this dealership. The manager Charles also contacted me to let me know I was pre-approved and to come in and look at cars. Hands down best place to do business.

overall great salesmen, very helpful low price no hassle fair price clean car great experience fast and expedient contract processing you won't be disappointed if you take the time to come down

Had a great a experience getting my new Atlas. Ash and Michelle were amazing. I would recommend friends and family.

Finally!! I found a Auto salesman that knows how to give amazing customer service. His name is Andrew Spigelman and he works at Hertz in Norwalk. Sometimes I can be difficult to work with, but Andrew was very patient and understanding. Even though I did not buy a car because of my DP I will definitely send everyone I know to Andrew only.

My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.

I had the best car sales experience of my life here, it was easy, no pressure and positive. I found the car online, it was a cherry 2016 Mustang Eco-sport Premium, called to confirm it was still available and made an appointment to come see it in person. Craig Wick was an awesome salesman, very personable, super chill and knowledgeable; his office was full of music memorabilia and his desk itself looks like a piece of art. He took time to go over what I wanted, he even took the time to show me a music video and talk show clip based on our conversation. Craig let me drive the car on city streets and the highway, taking as long as I needed to feel comfortable. They gave me a fair, no-hassle price for a certified used car (that included the free CARFAX info) and didn’t try to talk me into buying lots of extras; they presented available options and answered all my questions. Craig used to restore Mustangs and let me know that the car color used to be known as Strawberry, now it’s called Ruby Red, but I love the Strawberry better and it was fun to learn about the historic information. Craig’s sales manager David Gallardo took the extra time to find me a better interest rate based on my credit because he felt there had to be a better rate for my excellent history. Then David spent nearly a full hour showing me how my car’s system worked, finished getting me set up (Craig helped get it started) and made sure everything was working correctly. They put a big bow on the car and take your picture with your new purchase, a nice touch! I would absolutely buy from them again and would recommend them without any reservations.

Moh Zarrinkamar reached out to me via email and phone to inform me of my lease ending and what amazing deals were available to me. I made an appt. at VW of DTLA and he gave me all my options and guided me throughout the entire process. I was unsure to either purchase my current VW Beetle or lease a new car. With absolutely no pressure Moh gave me figures for several options and I ended up driving away with a new 2018 VW Jetta Wolfsburg edition. I am now paying less than I was with my old lease and driving a brand new car that I love! I definitely know who I will ask for when my lease is up in four years, Moh Zarrinkamar!! Thank you!

By far the best place to buy a used vehicle. Easy. No games. Simple. Linker from sales was the best. Very friendly and easy to work with.

Very professional, knowledgeable, helpful and time efficient! The team there was great and they went above and beyond when I purchased my car there!