Used 2025 Volkswagen Jetta for sale near Van Nuys, CA

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

By far the best place to buy a used vehicle. Easy. No games. Simple. Linker from sales was the best. Very friendly and easy to work with.

Chris Brown helped my get into my Nissan Frontier 4 wheel drive pickup. He even followed me back so I could drop off my old vehicle. Hertz process is easy and no pressure. I highly recommend!

I had the best car sales experience of my life here, it was easy, no pressure and positive. I found the car online, it was a cherry 2016 Mustang Eco-sport Premium, called to confirm it was still available and made an appointment to come see it in person. Craig Wick was an awesome salesman, very personable, super chill and knowledgeable; his office was full of music memorabilia and his desk itself looks like a piece of art. He took time to go over what I wanted, he even took the time to show me a music video and talk show clip based on our conversation. Craig let me drive the car on city streets and the highway, taking as long as I needed to feel comfortable. They gave me a fair, no-hassle price for a certified used car (that included the free CARFAX info) and didn’t try to talk me into buying lots of extras; they presented available options and answered all my questions. Craig used to restore Mustangs and let me know that the car color used to be known as Strawberry, now it’s called Ruby Red, but I love the Strawberry better and it was fun to learn about the historic information. Craig’s sales manager David Gallardo took the extra time to find me a better interest rate based on my credit because he felt there had to be a better rate for my excellent history. Then David spent nearly a full hour showing me how my car’s system worked, finished getting me set up (Craig helped get it started) and made sure everything was working correctly. They put a big bow on the car and take your picture with your new purchase, a nice touch! I would absolutely buy from them again and would recommend them without any reservations.

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Just bought a Toyota Camry from Hertz in Norwalk. We had the best salesman ever, CW you were awesome!! He was very helpful and patient with my parents who needed to replace a car due to their car being totaled in a car accident. They (my parents) have a very hard time making decisions and CW helped them weed through the choices until he found them a car that matched everything that they were looking for. Excellent service and great place to purchase a car, I will be coming here when I need to buy my next car. Thank you CW & Hertz!

Abel was very helpful in the days leading to our purchase. He was efficient, honest, and helped find answers to questions as they came up. I felt I could count on him to lead me in the right direction and was thankful for his time.

I have purchased 2011 Tiguan Used. Phenix and Carlos were extremely helpful. They've answered hundreds of questions very patiently. They have helped me to get a great deal. When the car needed some repairs within few weeks, Phenix and Pedro from the Service Dept acted very quickly. And they gave me a temporary car. There are few minor issues, however. The financing person does not explain anything unless you ask him. And he speaks very fast, so I had a very difficult time understanding him.... Also the customer service couldn't find my order. I had to wait about an hour at the shop to get it. Lastly, no one told me that my Tiguan 2011's rare bumper looks different than others, not in a good way. I wish someone had told me about it before I purchased it. It wasn't gonna change my mind, but I'd appreciated an explanation. I still don't know why it's different....

Christopher was the best! He got me the best deal out of all the Volkswagens in LA. Process was quick, easy, and overall a great experience. Everyone was very lovely and made my experience great

We've been buying cars from this dealership for years - four cars in total, and we keep coming back to them because of their prices and, most importantly, the service we receive during the buying process. Ash, the sales manager, is always smiling and makes us feel like we've known him for years. Hamid, the salesperson, is always respectful, understanding, and friendly. Can't say enough things about this team. Thank you Winn VW!

for that reason. Norm set up appointment for me that meet my schedule,when I went he has a loaner car ready and the drop off process took less than 5 minuets. Norm kept me informed throughout the process and the car was ready in 3 hours. Arcadia

Came in to service my Mk6 GTI, quality of service is great. They always take the extra step to make sure everything else on you vehicle is in top shape. Norman Harrold was a great help had pictures sent to me, keeps me posted with updates and great communication. Greatly appreciate it!

Always a quick and friendly service. Staff is friendly and courteous. Easy and convenient scheduling.

Great and quick service! Jay was a great sales representative - super helpful and made the car buying process easy and comfortable. I would highly recommend!