I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
No problems whatsoever. Transaction went smoothly.
by Alexis Diaz from Pelham, AL
September 1, 2018
I bought a car from this dealer sight unseen. They told me everything I needed to know, checked everything on the car for me, and had it delivered to my door. All in all, I couldn't have asked for more.
From the salesman to the financing it was an easy no hassle experience. I wasn???t there all day for paperwork and all the back and forth. Just quick and simple. The cars are nice and affordable. I found my daughter the perfect car with the best price!!!
This was a great hassle and haggle free experience. Salesperson was attentive to what I was looking for and tried to make suggestions accordingly. The prices, features and options of the cars are transparent.
Warren and Jack are awesome people!! I purchased a car from them when they were named Oskar Motors and loved their excellent service. I loved their service so much that I decided to use them again when I purchased my next used car. This last purchase was handled by Warren and he made it an excellent experience and took great care of me. I saw the dealership had been changed to a new name and I visited the Southside location and was not satisfied, but after going back to the Hoover location I had no regrets. They are such nice courteous people who will get you taken care of. Warren made my car purchasing experience a great one with his caring, sympathetic, and hassle free spirit. Thanks Warren!!
We recently purchased a Volkswagen from Sonic dealership. After 3 weeks into it there was a smell coming from the engine. Turns out we had to have the oil cap replaced. Not really a big deal but I was surprised to find out I had to pay $30 for a new oil cap on a car that I owned for less than 3 weeks.
My car was shaking and losing power. I went to Nissan and they did a diagnostic. They then told me that I needed a tune up and brakes. They completed the service by lunchtime and I was on my way. Great service!
Excellent, very professional and understanding. The service understood my transportation needs and made sure I had a loaner that evening. Kori, always willing to answer questions and she returns calls!!!
Great and wonderful and very helpful sales people this is my second car from the same dealership and sales person last yesterday I bought a 2017 now I got a 2019 Volkswagen Jetta great four door loaded and great on gas.....
My salesman was excellent. I got exactly what I wanted and left with a smile and a brand new car!!!! Thank you again Serra Nissan
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