Entire staff in the service department is always great. Always feels like a family environment, in turn making it a comfortable experience for the customer. Extremely knowledgeable service advisors and technicians.
I love everything about this dealership. They are the gold standard for all Volvo Service teams. I purchased my car from another dealer, but will not take it back there ever, having worked with Volvo of Richmond. The service professionals keep you informed of the nature, expense and timing of the appointment. The shuttle team is punctual and personable, and the car comes back in great shape. Kudos all around. Special note that the dealership sent an email overview of the condition of the car, followed by an email and phone call post service. Great team.
I had the most amazing experience with Ron and his team. I started online looking at the vehicle I wanted, put in my information and was contacted the same day. He was accommodating and not pushy like some dealerships. I felt good about my decision and loved that in the future everything is a one stop shop. I’ve been telling my friend and family about my experience and I hope if you’re in the market for a new car you will check them out
My husband and I have bought 4 BMW???s from Mr. Steve Lerner. He always provides incredible customer service. His knowledge and expertise is unsurpassed. Steve has always made us feel that we are his only customer and treats us with respect at all times. We value Steve???s recommendations and consider his opinion on making such an important decision. Steve goes out of his way to make sure all our concerns and questions are addressed. Thank you Steve for all you do! Joe and Wendy Clare
Excellent place to buy a vehicle they got me my dream car in a timely fashion will only buy my vehicles from Anthony Murphy with Priority Used Car Supercenter
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