Volkswagen for Sale in Hamburg, NY

I entered this facility on a Friday afternoon with an open mind and looking for a newer used car. I saw the vehicle I thought I would like from the street, and entered telling them I would like to check it out. Without a hesitation, I was given the keys and plates and told to give it a try. I then returned, asking about the warranty, services, etc. I was informed of all the options that were offered. I was glad I was not taken into a separate financial room and pressured to buy into a warranty or service package that I did not want. I returned on Saturday to let my family check out the vehicle and see what they thought. It passed. I let our sales man know that I would take the car and I would have the information to him a.s.a.p., and would be ready to pick up the car on Monday after work. I got all my information together, sent it via text. It was processed quickly. By 4 P.M. Monday, the car was washed, waxed, and detailed. This was a no hassle purchase of a vehicle.

Picked up my 7th car,could not be happier.Scott has been salesman for each.I dont hesitate to send family and freinds their. In fact Scott is such a good salesman, that Im gonna recommend to owners,they put statue of him in front of building

I bought a used Hyundai Accent from Galaxy. The cr was in great shape and I got a very fair price. Joe Gullo was my salesperson and he was great to deal with. No pressure at all. Joe was very helpful in finding the right car for me at the best price. It was a very pleasant experience and I would recommend Joe and Galaxy to anyone looking for a quality used car. Mike

Got a good car. Everything they said they were going to do for the car they did. Very fair price. would recommend dealer to friends and family.

Alex M. made my buying experience a happy one! I hate shopping for cars. I bought my last car from him as well...No pressure... just a wonderful gentleman sharing knowledge and trying to meet my needs! It's not just about buying a car, it's about the customer service following the sale! Alex is always there for me...I am not real good at using all these new whistles and bells and have stopped in many times for guidance! After my oil change, Tony, a service advisor, sat in my car and explained things I did not understand as well! This dealership is a welcoming place! No pressure...Just lots of integrity and a sincere care about people! The staff is wonderful...Best wishes for much continued success Buffalo Audi! I love my Audi 4!

I was not happy with my dealings with Paddock. I went in to look at a specific car, was contacted to verify that morning if I was still coming in, and when I got there was told the car was already sold. I should have been contacted regarding this!

You'll find honest people who work hard here, and nobody tries to make the customer happier. It's not a perfect place and customers are not perfect either.

Never been so easy to purchase my 1st Nissan Vehicle. Kenny Johnson was awesome to work with, showed me exactly what i want without pressure, and i recommend him to everyone who wants to purchase their car from this dealer. The dealership offers soda and water to all their customers along with fresh COOOKIEESS!!!! Thank you to the Mike Barney Team

I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!

Great dealer. No complaints. Will but from them again when needed

I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.

Very friendly but couldn't work out a visit. They were able To help me out over the phone since I live so far away and. It waste my time with a drive in

Once I got through the "Customer Service" group that answers calls and emails sent from listings here and got to an actual salesperson, things went great. It took to get to the third one who would be responsive and actually get me to someone who would sell me the car. Stuart Cooper was great to deal with and I would recommend him to anyone thinking of buying a vehicle from this dealer. Once he and I were working together the transaction was super smooth, easy and he kept me well informed with regular communication. A+ for him!

I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.

Very satisfied I would recommend any prospect customer to stop in see the new cars I’m very pleased with my 2019 Jetta every one was very helpful

If it was possible to give 6 stars I would!! From the customer service to the repairs provided I was thoroughly impressed with this Volkswagen location.

Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ✌������

This was such a great and quick experience! They really took care of everything I wanted. I would recommend them to anyone. Give Greg a call!

Mike Otwell took very good care of me staff was great and very knowledgeable and was able to answer any questions I had will definitely be coming back

I took my car in to Basil to get it inspected. The people were friendly, the service was quick, & the waiting area was comfortable with a phone charging area & 2 computers. And my 6 yr old loved the complimentary fruit!