Used Volkswagen for sale in Orchard Park, NY

Drove all the way in in from Rochester area to VW of Orchard Park to purchase my Volkswagen Golf from Volkswagen of Orchard Park. Jay Williams, my salesperson, was friendly and not pushy at all. He made sure that all my needs were taken care of and took tons of time with me to make sure all my concerns and wants were met . This dealership was, by far, head and shoulders above the other dealerships I went to and/or dealt with. If you are in the market for a new or used vehicle, you owe it to yourself to add this dealership to your list of places to visit. They truly do go the extra mile to win over their clients. Thanks again VW of Orchard Park!!

Traded in my gas leaking cavalier for an awesome used Avenger and I love it! Kim really helped me out with my first ever vehicle loan, even though my insurance is through the roof cuz of my age :( but Robert hooked me up with lots of test drives and service fixed a minor issue right away after I bought it. I only wish there was a used Golf or GTI when I was there!

Not only did I get the car I wanted(a manual transmission car) but the car is comfortable, roomy- especially the trunk- great seats and more equipment than you would expect from most small cars. I test drive for a little bit and it was the car for me. Always wanted a Jetta.

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

Sel model. Literally, my only 2 gripes with the car as a whole, the seats can be a little uncomfortable after a few hours and the low end torque is abysmal. But the lack of torque, I kind of expect from a 1.4L. Overall great car, 40mpg easy, plenty of room for passengers and cargo, considering it’s s size, and still drives like new 80k later. I can see this car making it well past 200k

Rob and kim helped get me into a used 2008 Passat with an extended warranty, which I've used, and the service was great getting me into a loaner during the extended repairs. The sale price was unbeatable anywhere around, but I went here because my parents and brother have had cars from here and we've all had a great experience overall.

This car has met all my needs. I couldn't ask for a better experience. Tha gas mileage is excellent. It is a safe car. I have no complaints whatsoever.

I recommend Cheri for all of your car buying needs! She made the whole process so simple and I got exactly what I wanted for my lease.

This car is ideal for anyone looking for something reliable, economical and driving through the snow. Finally, VW is giving Subaru a run for it's money!

I just want to give an update to the review I posted. The dealership sent me a check for the battery I had to replace a few months ago. Thanks Allie and Rick for noticing my review and responding in a positive manner! You guys are top notch.

This car is awesome. Sporty, high quality, comfortable, and a blast to drive. Big smile every time I get in it. Best car I have ever owned.

Everything was fantastic. Tony went above and beyond to make sure my experience was perfect. I really appreciate everything Towne does and how well you treat your customers.

Perfect vehicle for me and my 2 children. Looking forward to using it on road trips. Good gas mileage and love the panoramic sunroof l

I am a customer for life at this dealership! My buying experience met my needs and the service department is on top of their game! I highly recommend this dealership to someone looking for integrity and trust when buying a vehicle.

After 3 years and 50k miles I can say that I'm very satisfied with the Tiguan. No problems at all so far. Looks great in and out. Plenty of space for my 6ft3in frame in the front and back seats. Ride quality is great, much better than my wife's 2016 CR-V and it has more interior space too. The 4motion AWD performed great during the harsh Chicago winter months.

Had never been to this dealer before and started test driving some vehicles. Alex was fantastic to work with! I am the happy owner of a 2019 Tiguan and I absolutely LOVE it! Thank you Alex and Towne auto

Good vehicle that has a good gas mileage. Good overall turning radius. Good acceleration. Good looking car with a even better looking engine. Its just overall a good operating car that can get you to your destination and even have fun with.

Excellent customer service experience. My appointment was on time and efficient. Friendly greeting and friendly goodbye. Very pleased with all over experience. I would definitely recommend this dealership.

Great look inside and out drives great I like all the features great salesmen and customer service price was great no pushy sales people they work with you to get you in the car you want

I feel like I'm taking the car to a family member for repairs. They do all requested repairs and always inform me of items that will be addressed in the future. I was out of town once and had to have brakes work done at a non-Audi shop and on my following service, they looked at the work done by the other shop to make sure it was up to Audi standards and informed al was good. These folks just make you feel good about having service done.

Really fun to drive, like the looks much better than the "Catfish-mouthed " vehicles that seem so common. Great technology, and nearly 40 MPG in mixed driving without the extra cost and complexity of the hybrids. Quite comfortable, and roomy enough for my wife and I to do some long road trips.

They did a great job of getting me the vehicle I wanted at the payment I wamted. They are willing to do what ever it takes to satisfy the customer

I have SEL. It has a lot of good features, safety brake, backup camera, alerts when close to a person or object....etc. These features make me feel much safer when driving. The space is adequate for a small family.

Enjoyed the experience of working with all the representatives of West Herr Hyundai.. a painless enjoyable experience. Best of all I love my new Tucson . I would recommend this dealership very highly.

This car met all of my needs, this has an excellent pickup. Oil Change & schedule of maintenance is for every 10K miles or 1 Yr.

Appointment was on time and completed on all matters of concern.

Review of Service--Recalls were done, and other work was suggested but discussed with me before proceeding. The work that was done was reasonably priced. Service was fast, enabling me to wait while it was being done.

My 2020 Passat SE is a great car. It has a comfortable ride. The 6 speed Tiptronic (automatic) transmission shifts smoothly. Minimal wind noise in the quiet cabin. Does not have auto engine stop/start feature (thank goodness) but does have adaptive cruise control, lane keeping assist, blind spot monitoring and rain sensing wipers. I get 31-32 mpg in town and about 36.5 mpg highway. My car insurance bill actually went down with all the safety features. I got my car for $7000 less than MSRP. Big trunk and plenty of legroom in back seat. 600+ mile range between fillups!

Always treated with respect and dignity at this dealership’s service department. They take care of their customers right! Was in and out in less than an hour this time. Very efficient. Whenever my vehicle needed major work they were upfront and had great pricing. They were always willing to work with me.enjoy having both my cars serviced here. Service department rocks!

Reliable, 50 MPG. Difficult to beat the MPG and comfort. I have owned Mercedes, and Lexus. For the money, comfort, size and MPG, the TDI Passat does not have a rival

They did everything could to get me into my new car and it happened and I definitely appreciate there efforts! Great place to car shop

I really like how the Tiguan looks. I was looking for AWD and Apple CarPlay and this vehicle had both. This is the fourth Volkswagen I’ve owned and I’ve had good luck with these cars.

Genuinely friendly and decent. They went above and beyond to give me as much info as they could even when questions got technical. Other dealers in the area don't come close...

One of the best buying experiences I’ve ever had. Could not believe how quick and easy it was. Will buy from the again. Hands down one of the most enjoyable purchasing processes ever during such an insane pandemic time.

This car is a wonder. With the rear camera., blind spot warning and lane assist i feel so safe. The cabin is spacious and not confining. Although I haven't had to use the 3d seat I am confident it is roomy and comfortable. Happy I bought it.

Sales team was very efficient and knowledgeable. The dealership was very clean and prepared to handle the COVID19 in a safe environment. I would Highly recommend Basil Volkswagen to anyone looking for a very easy and fun car buying experience.

This car meets all my needs, I'm very satisfied with the vehicle, I recommend my family and friends to come and purchase a vehicle from Brandon Shields