Used Volkswagen cars for sale near Kendall, NY

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

I bought my 2013 VW Tiguan S in 2015 when it had 20k miles on it. I had all the fluids changed (brake, transmission,engine oil, coolant). I drove it In Houston Tx commuting for 2.5 years and then have been driving it since then in Austin around town and on a few long trips. I frequently had brake fluid, engine oil and other fluids exchanged at dealerships).At around 100k when more complex maintenance issues arose, I abandoned the VW dealer shops for Brink Motorsports in Austin, Tx, a shop that specializes in the Audi/VW group. Working with them I did the following. Replaced 16" VW wheels with 18" VW CC used wheels and oversized Michelin Defenders. Added a 2" Forge lift kit on the rear suspension as well as Bilstein B6 struts and shocks. I replaced spark plugs and coil paks at around 110k due to misfires and also replaced the timing chain , the intake valves and manifold decarboned, the water pump replaced, a 2" trailer hitch and wiring harness installed, a new windshield installed (rock chips), and an APR Stage I chip installed, all by Brink Motorsports. Because of the bigger, better wheels and tires and suspension lift and Bilstein B6 upgrades, the car is slightly raked forward, is taller by 2" or so, has igreat grip and turn in on handling and takes off like a scalded cat at middle and highway speeds. It is an absolute rocket ship and a troll for Toyota and Honda tailgaters , can be driven with a very light touch on the throttle and the K&N filter allows a little more throttle sound to penetrate the cabin. I describe it as a "VW GTi on stilts" although frankly, against a stock VW GTi or Tiguan this vehicle is quicker (and those vehicles are no slouches with the stock 2.0 turbo engine). The car is at GTi or Tiguan R levels of performance . The lift and wheel/tire combo give the vehicle the aggressive stance it lacks from the factory. I have not spent any money on body kits as it doesn't need it. Now it's at 130k and I still enjoy it. I DID have a VW anti rattle clip installed on the turbo waste gate actuator as this slight sound is common to the VW KO3 after some mileage. Eventiually , that part will rattle itself to death and the turbo will fail. To pre empt that, I am considering a new turbo installation , however the parts and shop cost have so far prevented me from acting on that idea. A new spring actuated diverter valve has been excellent in preventing boost leak. A new PCV valve (twice) has also helped. After half a dozen brake fluid changes over the years, the brakes are still running the original pads, rotors and wheel brake cylinders with no leaks and only an. occasional cold brake in reverse squeal. IF, I want to keep it running like it does now, pads and rotors will require replacement in the coming few years. In summary, it has been an enjoyable , quick ride after the upgrades, as opposed to the slightly less enjoyable stock experience. I highly recommend the APR chip. Stage 1 runs great with the stock exhaust and gives you close to 320 ft/lbsd of torque in the mid 3000 rpm range and similar hp numbers at the top end of the rpm range. The DSG shifter, although not lightning quick, is quite reliable if you want to drive it in manual shifter mode from time to time.(Or start in second gear). For best acceleration times upshift at 3500 rpm to stay in the maximum torque band. Revving it above that when accelerating places you on the decreasing torque side of the power curve, which is notably slower than the max torque at 3000-3500 side of the torque curve)..so a little common sense helps here with that issue. High rpms are neither necessary OR the fastest when accelerating. When you start running out of torque at 130-140 mph you're going to fast anyway. Time to slow down. It's fast to 120 plus on a 60 mph rolling start. Care has to be taken driving the car just because of the very high top end acceleration capabilities. Holding the hammer down at highway speed takes you triple digits quickly.

Stephen is always accommodating and very pleasant to deal with he has exceptional customer servicing skills and strives to thoroughly please his customers. He is a great asset to the West Herr organization and can be counted on to have consistency throughout all of his servicing efforts.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

I brought my Nissan KICKs in for a routine oil and filter change on 7/5/2025. When I arrived, I let the Associate know as to the service requested, but also mentioned that I was unsure if I had also requested that my tires be rotated. I was meet with a no problem, we will take care of it. I let him know if they were busy and unable to that was okay, and his response was not a problem -- we got it. I was there for a little over an hour. Upon cashing out, he reminded me that the next time I came in for service to not hesitate to ask if an additional service can be done and they would take care of it. I was so pleased with the customer care and service provided. Thank you!

I have a 2019 Atlas. This car is amazing and mind you I can't kill it. My car has 188,000 miles on it. The drive is smooth and very reliable. It has the room to fit all 5 of my kiddos perfectly and enough room in the trunk to even fit a wonderfold wagon with all the seats up. I highly recommend if you want a good SUV with a lot of room in it

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Such a great overall car. 2.0 turbo, almost beat a sedan BMW in a race..LOL. Very very comfortable, They have ACTUAL HVAC, into the back 3RD row so they aren't always hot or cold. They are very quiet inside or driving around. Smooth like a Lexus. Recommend now my whole family has a ATLAS

This is my second suv from west her .this time I got a trailblazer. I want to thank tom my salesperson for his attention to detail and finding me the best price that works for me. I definitely will be a return customer. Thank you

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

Very good service, a little pricey but it’s a BMW , we all know repair on BMW cars are expensive, good over all good service…

I've always absolutely loved this car for ALL of its awesomeness, but I decided to write this review today because my Tiguan saved my life. I've owned it for 5 years and enjoyed all of it - for its reliability, performance, comfor, style - you name it. But today, thanks to this car and its safety (airbags performance in particular), I am still alive, so I wanted to write this review because this car truly deserves it. Thank you to all the people who've made this car.

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

This is my 2nd VW. My 1st was a 02 passat I bought in 2013. It was the most reliable car I ever owned. It has 230000 miles and still runs great! This Atlas takes things to a whole different level. The look, performance and features are world-class! The only knock I would have is the mpg is average at best. Only 20mpg on average. But overall it is a great vehicle for the price. The SEL trim is fully loaded. Whatever feature you could imagine, it has it. I hope to enjoy this vehicle for years to come.

I had a wonderful experience working with Joe Hess and William Nichols at Bob Johnson Nissan. Both were very helpful and kind in helping me find the r perfect vehicle for me! I will be a repeat customer of theirs!

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

Love it. Drives great. Roomy. Great cargo space. Great technology. Nice color. Comfortable interior. Great, great gas mileage. Great safety features. Looking forward for a vacation trip.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.

Meets all my needs. Plenty of room. Very nice ride for long distance. My wife and kids love them. I highly recommend it to you and your family.

Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked up the next day. My wife loves the new minivan.

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Sales representative knowledgeable about viechles use an new certified work with you on $ opions color trade in value up front. Test drive it alone wow does not insist. _3rd Hyundai 2 new ones 3rd certified first one hybrid gas . Up front on everything and service department also. A+ rating.

I love this SUV very nice very comfortable and very smooth it has all the features in it that I love everything is perfect I have no complained about it

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

Very comfortable drive, leg room for 4 big adults, lots of tech features to assist driving. Also fuel economy close to 40 mpg, and visibility is very helpful when highway is packed

Wonderful sales team they were able to meet my requirements. This is the fourth Nisan Rouge I have purchased and the second Nissan Rouge I have purchased from this dealership.

Our 2022 Taos is almost 2 years old with about 21K mileage. Very satisfied with our car. For the price point (25K) it provides good handling, a comfortable ride and great interior space for a subcompact SUV. The gas mileage is amazing at over 40 MPG on the highway and about 30 MPG tooling around town. Couldn't be happier!