I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
Awesome experience!! The service I received was excellent!! I was greeted with a warm welcome and walked feeling like it doesn't get much easier then this. I will definitely be back next time I need a vehicle and will have no problem recommending them. I was in and out in about an hour. If you're looking for a vehicle definitely check them out!!
Quality vehicles and no pressure sales staff. The truck I purchased came with a limited dealer warranty which was cheerfully honored when a couple things needed repaired. Repairs were made in a timely manner, and they even provided a loaner vehicle while making the repairs. I spoke with the mechanic afterwards and he explained in detail what was done.
I'm very happy with my purchase and would recommend Houdek to others.
I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
I approached Tre Kinney using Cars.com and he answered my questions promptly and provided the documents that I requested. He was pretty knowledgeable about the vehicle that I tested and anything that he did not know he refused to give us an answer on so as to avoid putting his foot in his mouth or just giving us what we wanted to hear, I respect this approach and it made me trust him more. We arrived in the evening (an hour before close) and when it came time to negotiate (dealership closing time) he sat with us and was patient in the approach. We counter offered three times and ultimately struck a deal. Tre and Carousel were willing to negotiate on the spot and were receptive to the reasoning behind my offer. Ultimately I got the deal I wanted and I am sure they got the deal they wanted. Win-win. Also a shout out to Chad in financing for sitting down and answering our questions. Highly recommend Tre and hope he does well at Carousel.
Purchasing a vehicle is right next to going to the dentist for me. Nathan Guillaume has helped me purchase three new vehicles. The reason I keep returning is because Nathan has made the process simple and efficient. Nathan listens well, follows up and makes the process seamless.
I just recently completed a purchase of a certified used convertible Audi A5 that was well detailed and in great shape, Tyler Kovach was exceptional and went the extra mile to put this together . Very professional and attentive to make this buying experience one of the best I've had in the many years of buying new and used cars. Would highly recommend you give them an opportunity on your next vehicle purchase
Nathan Guillaume in sales was extremely knowledgeable and courteous from the start to finish of by buying experience. The staff at the F & I department were a pleasure to work with Iam looking forward to seeing my auto when it’s delivered to my home and the condition of it .
When I am in the market for a different vehicle, my first stop is to see Vince Saldana at Carousel Motors. This was my third car buying experience with Vince. I keep returning because of his honesty, integrity and the quality cars I Carousel offers. And the financing experience Harvey Ireland provides is outstanding as well. It's always straightforward, streamlined and handled in an efficient manner. Thank you for another great experience!
Worked with Tyler Thompson who is a very knowledgeable and personable guy. He made buying our 2017 Nissan Armada quick and easy. Both he and his counterparts in management and finance did a great job making us feel welcome and comfortable (and gave us a good deal).
Billion has a WIDE selection of vehicles to choose from. We were looking for a specific vehicle, and Billion was the only dealership in Eastern Iowa with one. We emailed them we were interested, and they had it up front ready when we got there. The car was clean and as advertised. Some negotiating, better process than most dealerships, and received a fair deal (Not a steal, but fair).
My husband & I recently purchased a new Tucson--this is our third Hyundai. You can't beat the quality, warrantied and the price. Jake is very knowledgeable & professional sales rep--as were Ryan, the manager and T J, the finance officer. Everything was explained thoroughly and clearly. Service for our other Hyundais has always been a positive experience. I recommend that you talk to Jake when you decide to look for a vehicle--you could save some time, frustration and $$. I know we'll return.
My experiance with Billion Hyundai in Iowa City was all good. I live 170 miles away,so most of the deal was worked out online. When I arrived,the salesperson was courteous and helpful.And the car was clean and ready for me to drive.I`m glad I made the drive to Billion.I think the price I paid was fair,and they gave me a fair deal on my trade. I give em 2 thumbs up!
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