Knowledgable and Informative!
November 5, 2018
With my air conditioning not working in my Jetta in the middle of summer, I was desperate to get it fixed. I originally was quoted for a $2000.00 repair at a different car shop, and could not afford that price. After posting about my problem on Facebook, I was contacted by the owner of Auto Q, Raheel, to bring my car in and he will take a look at my car. When I brought my car to AutoQ, not only was I impressed by the quality of the cars on the lot, but the knowledge Raheel & his staff had about my car. I was taken into the repair shop & step by step Raheel informed me as to what was wrong, showed me what needed to be done, answered all of my question, and when It came time to talk prices, there was no 'hidden price'. We even sat down and ordered the part together, and he showed me how much my total repairs would cost, not $2000.00 that's for sure. Matter of fact, I saved $1800. A few days later, the part came in, I dropped my car off, and in a few hours my car was ready to be picked up! I am so pleased with the amazing customer service AutoQ gives to their customers. They don't pressure you into decisions, they explain everything that they are going to do, and I actually learned some very valuable information about my own vehicle! Even though I did not purchase a new car today, I highly suggest shopping for a vehicle at AutoQ. Every dollar spent will be well worth it! Thank You so much Guys! I'm a happy woman!