I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great sales service for new S60
We had a great experience purchasing a new volvo sedan and trading in our volvo wagon. Sales staff was attentive and professional as we made our choice. Delivery of the new car was done with "attention to detail" and lots of great suggestions. Great job. Will keep going back there for many years of service.
Our salesperson was so knowledgeable about the XC60. I've owned Lincolns and Lexus and never had a salesperson know the cars as completely as this person. He was very helpful, even days later when I called because I couldn't figure out how to turn the rear wiper off and when, 10 minutes later, I showed up at the dealership because the low tire pressure warning went on (apparently I had picked up a nail). I hope the customer service continues to be this good. We've owned 3 Lexus' over the past 13 years and I love them, but, if the XC60 proves to be reliable and the customer service remains this good, I'll be a Volvo convert forever.
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