Used Volvo XC90 for sale near Baldwin Harbor, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

Excellent customer service, Chioke the service advisor was top notch, attentive and very knowledgeable. Will return for service in the future.

On September 18, 2023, I purchased a new 2024 Volvo and am happy that I chose to do business with Patrick Volvo in Schaumburg, Illinois. Shortly after my arrival at Patrick, I was very lucky that I was courteously approached by Belen Amador, my Client Advisor. Because she was not pushy (I appreciated that very much), I chose to accept Belen’s assistance throughout the buying process. I was pleased that I had a seamless transaction because of Belen Amador’s expertise and exemplary customer service. She was knowledgeable, helpful and thorough before, during and after the sale. Patrick Volvo is fortunate to have Belen on their staff because she is an excellent representative for their dealership. There is no question that when I need another Volvo, I will most definitely contact Belen. It was my pleasure that I had the opportunity to do business with her. In addition, I would not hesitate to highly recommend Belen and Patrick Volvo to anyone else interested in buying a Volvo. I have purchased many cars over the years, and I must say that I do believe this was the best car dealership buying experience I have ever had. Thank you, Belen and Patrick Volvo!

George and the whole staff were amazing!!! So easy to deal with and the tutorial with T was amazing. All details were handled by the dealer and experince was wonderful.

We traveled over 1.5 hours from Central NJ to Jaguar Land Rover New Rochelle to purchase a used car. Steven P, our sales executive, and Alex, the sales manager, were excellent and the reason we traveled so far. The no-haggle price was very competitive, they fixed any issues that were revealed in the comprehensive inspection and they were responsiveness to any questions we had. Even though we were surrounded by some beautiful luxury cars, Steven and Alex never treated us any less important or valued as customers. In our search for a used car we discovered many tactics by other dealers to slip in additional fees and charges to inflate the advertised price. JLR New Rochelle was upfront about their reasonable documentation fee in addition to the sales tax. It was nice not having to pick through all of the fine print and legal jargon to find hidden costs. Highly recommend this dealer if you are looking for a used car. And if you are in the market for a Jaguar or Land Rover, I had no doubt they will take care of you, too.

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

I truly can not say enough good things about my new 2022 Volvo XC90 T6. I have admired the Volvo SUVs from afar as a minivan mom for 15 years and this was my year to make the move. No turning back; it is sporty, classy, comfortable, safe, I could go on forever. Classic black and dark brown interior. The info center takes a bit to get used to and it seems like there are features everywhere so definitely just hop on you tube to figure them all out at your own pace because the sales person will tell you, but no way you can get them all down. One of my ultimate favorites are the rotating fog lights. As you turn the lights turn with your vehicle. Lane assist is not for me; I've been driving too long to have it as it seems overbearing. 360 camera and all of the warnings are great though because you never know who is barreling down through the parking lot. Narrowed it to the 2023 Honda Pilot and 2022 MDX Technology; got tired of waiting on the Pilot and frankly it was a bit too big and the MDX just didn't have the sporty look I wanted. I feel like with the Volvo I got it all!

Best deals with no extra fees like everyone else. Thank you for your honesty and fast response. Definitely will be back for my next car purchase.

Gorgeous inside and out and brilliantly designed. This car purrs when you accelerate. Not only is it the safest car on the road, its luxurious and fun to drive.

They Took Care of Us My husband and I can't say enough kind things about Volvo Cars Glen Cove. The entire team (sales, service, finance, and management) went above and beyond to help us bring home our certified pre-owned vehicle. Our story is, in many ways, out of the ordinary. We live out of state and found our dream Volvo on their website by chance. The sales associate (Jonathan) was responsive and energized. He even hosted a video call where he showed us the car in detail. When an issue came up with the vehicle after we had flown to NYC to pick it up, Kristin Hendrick, personally assisted us and made what could have been a difficult situation easy to understand. Her kindness and willingness to help was extraordinary. The service department was prompt and helpful and Deron in Finance was a pleasure to work with--answering questions about our new warranty and out-of-state registration. Volvo Cars Glen Cove took care of us and we would do business with them again.

muy buen servicio y atencion de parte de samuel, el proceso de compra fue rapido

Great awesome cars in every aspect, comfort, performance, handling, smoothness, features, reliability (not in some models though) and especially safety. You get the best bang for your buck in Volvos. Only thing I would say is to stay away from the XC90 T6 (petrol engines) from 2015 - 2016. (Not sure if 2017 has these problems, as I havnt experienced anything from the 2017 models) I sell many of these Volvos But the petrol XC90s T6 from 2015 - 2016 are very unreliable because of being the first year of these models when they first came out. Had many experiences with failing superchargers ($4k to fix ) evaporator failing ($5k to fix) and also these engines have a known fault that the pistons don’t inbed in properly in some of the engines and it burns massive amount of oil. (Did a test in a customers car, was burning about 2L of oil every 1000km) Also comes with a few hiccups here and there with coolant leaks, and oil leaks etc. I’ve never had a problem with the XC90 D5 (diesel engines) as they seems much better because they don’t have the engines failing or a supercharger in these models. This have the failing evaporator but this item was the least part failing out of everything I mentioned. I hope this information has helped out some people who are deciding to purchase a Volvo 😊

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

We were looking for a luxury SUV that handled well and looked great. This was the best SUV that we ever purchased! It is high off the ground and handles well on the highway and in the city. Torque and hp are excellent and the car is whisper quiet on the road. The interior is very luxurious and the leather is soft and comfortable.

Ford of Queens has been very attentive to my online request and has continued to follow up, even as I drag my feet on making a decision. I have not visited the dealership, so I cannot comment beyond my online experience.

I have owned the Volvo XC90 from new,.i have had NO issues and enjoy driving this wondefully designed Vehicle.I have followed all the service Schedules and have Enjoyed 82,000 trouble free miles

Amazing staff! Great clean cars and really good prices. The guys here are really straight forward and dont give the run around.

Worth every penny! Purchased it a few months ago, and I absolutely love it, great gas mileage and very quick for its size, very underrated!!!

Clean indoor showroom with a bunch of nice cars. Got a loan with a low interest rate. Very satisfied with my purchase. Will Definitely be back in the future!

I loved my XC90 but traded it due to the cost of fuel. I drive 40 miles a day roundtrip to work. I would easily go through a tank of gas in four days. Best mileage I ever got was about 22 highway. The XC90 is a heavy SUV and shaped like a block. Not a lot of aerodynamics. As for comfort and luxury you can't go wrong the XC 90 is pure luxury and has great pickup and handling. Just be aware the mileage is not good.

I wrote a negative review of this dealership earlier but I am rescinding that one and revising my overall rating from 2 to 4 because I received a full refund of my deposit of $500 within 5 days of being unable to consummate a deal due to the high cost of shipping the 2006 Honda CRV I was interested buying. They were also quick to provide me photos of sections of the vehicle I wanted to check.

This car more than met my needs in style ,in comfort,in reliability,in room,in safety.I would love to have another one as great as that one.

So far everything is good runs smooth and fast had a great experience fast and easy I enjoyed the way I was treated by staff would definitely recommend to a friend

T6 106k miles, replaced Brake pads, spark plugs, and one to engine mount. Everything works! Amazing auto pilot up to 80mph lifetime avg 21.3 MPG mixed driving, regular gas! Quiet, blast T6, super comfortable seats, active safety! I cant think of anything better. Stay away from T5

My husband and I have owned Volvos exclusively for the last 35 years. We've been dealing with the Glen Cove dealership in the past 4 1/2 years and found the service to be excellent. It appears that post-COVID there has been a great deal to be desired. That being said the new manager, Vito, has been informative, patient and most willing to answer my questions and resolve the challenges that this dealership has faced. I am confident that he will be the person to bring back the dealership to its place of excellence.

As a long-time customer, I've seen this entity improve substantially under it's relatively new management. My most recent service visit (scheduled annual maintenance) was particularly gratifying. Antonio has handled me in the past, and he made me feel as if he knew me personally, even though it's been a year since we last interacted. He is thoroughly professional, and he is an excellent ambassador for a company that delivers on the promise of superb service, which one hopes for when paying for Volvo - I was well taken care of - and it's highly appreciated - especially during these stressful times. We're currently living upstate, but I preferred to take care of this in Manhattan, instead of establishing a new relationship with an upstate dealer, and I am glad I did so.

miguel me atudi con el mazda 2021. muy amable vinimos desde em brinx y nos stendio juen

Bought my 2018 4Runner from them. Good "No haggle" price. In spite of the "Covid" restrictions the process went smoothly. Their "Detail Center" was closed due to the restrictions so they gave me a "We owe" on the cleaning and detail.

I brought my car in for an oil change and filter replacement, and I’m very happy with the service. The staff was professional, friendly, and explained everything clearly. The work was done quickly without cutting corners, and they even checked over my car to make sure everything else was in good shape. Prices were fair and transparent, and I left feeling confident that my car is running smoothly. I’ll definitely be coming back for my next service! Thanks to kristina as always great service she rocks !!

My wife and I spent about two hours with Dennis Romero earlier this week test driving an XC 60 and reviewing options. Mr. Romero has a wonderfully soft and knowledgeable presentation style. We did not feel pressured at all, which had been a concern going in. My wife has not yet decided whether or not to replace her existing vehicle but if -- or rather when -- we will be going back to Dennis.