By far the best car buying experience I’ve ever had
Had my other vehicle serviced while I was there First time @ this dealership drove 6 hrs. & was not disappointed the sales staff, financial dept., & service dept. we’re all a pleasure to work with
The only place I will ever go for a vehicle
Most luxurious Volvo I’ve owned
by Volvo Familu from Saint Petersburg, FL
January 1, 2019
This car meets my families needs. It has a great infotainment system. The chairs are comfortable and it has a lot of safety features. The XC90 T6 suprisongly has a lot of power for a 4-cylinder.
They installed a new tire and made no attempt to clean it. Tire and rim are filthy. I will take it in for a wash tomorrow.
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
Best car buying experience we have ever had. Facilities were beautiful and very clean. Everyone was extremely nice and we love our new Volvo XC60!
Many issues!! Electrical & transmission
by Karen R. from Salem
November 2, 2018
Beautiful. comfortable, great options. I thought I would be a Volvo client for life, But... It was a Service Nightmare!!
Favorite worst car I have ever owned. I really wanted it to be a better experience.
I visited the dealership three times within approximately one week. Each time I was treated with patience and respect - specifically by John Crider. He did not pressure me into acquisition of a Volvo, yet carefully and thoroughly explained options to me. Upon delivery of my new XC60, he again carefully explained details of the vehicle and even expected I would want to drive it once more before finalizing my decision. He has since contacted me at least twice, although I have not yet been able to return to the dealership for the licence or thorough detailing he promised - hopefully will be able to next week.
by Bill from Kennesaw ga
October 30, 2018
It's a volvo. What more can you say. best built car on the market. Looks and drive like no other car. Have owned a volvo for over 30 years and have never been disappointed.
Trae Townsend is the best salesperson ever! He made it so easy purchasing my first Volvo XC40 T5 Momentum from Atlanta, GA. I will definitely drive the distance again to purchase my next Volvo from this dealership.
Really loved my Volvo but just too many issues
by Magnum LS from PA
October 28, 2018
I bought a 2016 XC 90 T6 Momentum new from the dealer in Jan 2016. I loved it so much in the beginning. It was smooth and quiet and I knew it was one of the safest cars out there. I have 3 kids and we used it as our primary car for family vacations, visiting family out of state and local everything. I am a true soccer mom. But gradually over the al most 3 years we had it it was one thing after another. Some small some major. Tons of recalls and updates. I love over an hour away from the dealer and they were great about getting me a loaner car. But I basically took a full day and sometimes two out of my week to drive it there, wait on it or go do some shopping for a day while it was fixed or updated. Several times I had to leave it for more than one day. Air conditioner never worked good. Was super loud. Defrost only worked on max and was too noisy. Engine would skip out and had the spark plugs serviced or replaced multiple times. The most annoying was this rattle in the front passenger door that sounded like something was loose in there. When you at in that seat it made yo nuts on a longer trip. I asked to have that fixed and after checking it out for a few hours they said after 12k miles that wasn't covered and its would be my own bill. This was my husbands last straw. But I still tried to hang on.IT also had a leaky coolant hose once while my husband was over an hour away at a soccer game with kids and it broke down on the side of the road and had to be towed. I had to go get him and we wasted an entire day. the Biggest issue was the engine light came on multiple times. Each time I would take it in and a few times they said it needed spark plugs and also that they were awaiting a service update from Volvo and actually didn't know how to fix it! while the light was on the engine continued to perform less and less powerful and finally the warranty went off at 50k miles and I was at daughters senior photo shoot an hour away and it smelled awful of smoke and burning. I had to take it back to dealer and they found a hose was leaking coolant again. But engine light was still on and I didn't feel safe driving it. I wrote to Volvo Corp. and complained that now I that the light was on all the time how do I know when a new problem arises that it isn't a new issue? and it isn't covered under warranty anymore so it had to be fixed. They replaced fuel injectors spark plugs AGAIN and said they did a lot of work on it and it was covered. Which I was happy for. I had a new loaner for almost 2 weeks. My husband and I were just over it and finally traded it in on an Audi Q7 this weekend. They need to get this car improved. Maybe the 2017 or 2018 models are better.
Serve Techs took care of making sure I understood the issue, what the proposed fix/repair would be, the cost associated, and provided a loaner vehicle when needed. Since I had returned the car the 4th time, Service Tech (Bob) provided a loaner for several days while he had the service foreman look and talk with Volvo about the issue,
It pays to research on Cars.com....
by Volvo Lovers from VA from Virginia
October 23, 2018
We were searching for well over several months for a used, specific Volvo XC90 trim package under a certified program. Our research on Cars.com paid off as we spotted a great deal in a neighboring state (worth the 90 mile drive) and the sales team from sale rep to management were superb. It was perhaps the smoothest and most pleasant dealership experience we've ever had. Car is in pristine condition, it's well covered by the certified warranty for several more years and we just took it on a family road trip and realized, THIS was worth the wait and research on Cars.com, which is our go to site for cars for the whole family.....
I wish purchasing a new vehicle would always be this easy. The salesperson,John, was the best salesperson I have ever had the pleasure of dealing with. He made the whole process a good experience. We came in looking to test drive a new 2018 xc 60 and were truly amazed how sporty but elegant it looked but particularly how well it drove. We ordered our new 2018 XC60 T6 r-design a few days later but I never felt like I was being pressured at any given time. The vehicle came in a few days before the promised time and the buying/paying process was a breeze. Afterwards John spend about 1 hour in the vehicle with my wife explaining all the features. I strongly recommend Volvo of Memphis on your new buying search. Give them a try. I am sure you will not regret it.
If cars had first class seating
by Fire Jake from Vermont
August 20, 2018
Thoughtful design and engineering make you want to come up with a reason to run to the grocery store when you own this car. From the comfortable seat, the modern ?cockpit? dash layout, to the get up and go under the hood... this car has it all. No Stone was left unturned on this redesign of the XC90. As a long time Volvo owner, the design team hit this one out of the park!
This vehicle had everything we were searching for in the price range we desired. Since we were still under warranty, we had a problem with the sliding of the second row fixed. All is well and we are enjoying the excellent performance of the car.
My second Volvo XC90, and totally enjoyable every day, from the comfortable leather seats, fully appointed and feature rich interior, and fantastic sound system with all of the latest electronic and wireless features integrated into the car. Excellent handling, safe and ergonomic all around. An awesome expression of Swedish design elegance.
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