Volvo for Sale in Albany, NY

Absolutely everything amazing! Felt very comfortable with sales associate...great sales associate, did not feel pressured, great sales associate, everyone in the dealership was friendly, great sales associate, sale and paperwork was straight forward, and oh, did I mention how great the sales associate was?! Customer service to the nth degree!

We needed a bike rack for our NEW Volvo XC40. Gentleman John, and Kevin, researched the Volvo recommended rack for this new model vehicle, and had the parts in no time at all! When we brought the vehicle in for rack installation, the great guys in Parts handed everything off to an equally great service technician (John B). The installation was done quickly and directly. When completed, the guys showed us how to attach and detach the new rack from the new tow hitch (which we also bought and had installed at the same time). We enjoy this Volvo Dealership. Since 1998, Parts, and Service, have always treat us with a smile, explained what we need, what work they have performed, and what they may have found along the way. We trust this dealership to always do the best they can for us.

I had a great experience at Capital Luxury Cars and recommend them to everyone. Every person I worked with was attentive and informative. Love my Range Rover!

Kevin Towmey has a great sense of humor and is very knowledgeable. He put me at ease right away and made the experience fun! He listened to what I was looking for and you f the best fit

I called this dealership in search of a specific part for my Volvo, and Kevin and John went above and beyond in helping me track it down. We were able to text back and forth pictures of the part and schematics to confirm the right part number. Super helpful, definitely recommend reaching out to them if you need any help!

I own a 2016 XC90 and needed snow tires for the winter. I was going to buy them from the Tire Rack and have them shipped to Capital Luxury Cars for installation. When I called the dealership to arrange for installation, I spoke with Kevin Davis in parts. He has been there for 32 years and I can understand why. He is EXTREMELY knowledgeable and goes above and beyond to take care of any customer -- regardless if you purchased your car from their dealership or not. The tires I needed were in limited supply, but, somehow, Kevin was able to get them delivered by the next business day. And what was the cost? He matched the price I would have had to pay Tire Rack to deliver them to my door. In fact, everyone I dealt with at Capital Luxury Cars has been a pleasure to deal with and they treat everyone like family. I would like to thank Anthony in sales, Alissa and Tony in service, Kevin, Tom and John in parts. Because of you, I will be returning to Capital Luxury Cars time and time again.

VOLVO LET ME DOWN! As a loyal Toyota Camry driver I took a chance and bought a new 2015 1/2 S60. It now has only 17,500 miles on it and it has been in for issues since it was new. Just completed the 7th repair visit for a mysterious check engine light problem that they can not seem to figure out. After my experience and the lack of reliability of this car I can not recommend Volvo to anyone. Consumer reports shows a 1 out of 5 reliability for this year S60- so I am not the only one experiencing difficulties. I have asked Volvo to make good on this and give me a better deal on a newer more reliable car with no luck.

I feel as if everyone there knows me, and they treat me like family. I can get in and out fairly quickly.

I was looking for a McClaren MP4-12C and it was a pleasure doing business with Val. He was extremely responsive and helpful in helping me get the car inspected and transporting. Highly recommended

We scheduled a repair for our 911 Carrera S Cabrio, and while we were there we spotted a lovely white BMW 4 series convertible. So now we have two convertibles! Thank you to Val, Nadia and Rob. We thought we would just have the repair, but in addition we purchased our third vehicle from Bul Auto. The process, as always is a pleasure. Great job everyone!

Val and Nadia were great! They were very helpful and went out of their way to make our buying experience great. I would highly recommend this dealership to my friends.

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

Our sales person Zach was helpful and never pushy and as always the owner Jim was friendly and helped made our transition to a new vehicle painless. This is the 4th vehicle I have bought through this dealership and I would not go anywhere else.

I rolled up at about 6pm with not even half a year of credit history, $600 and major anxiety. Dave, Anthony and even Joe did an amazing job helping me. They didn’t run me in circles, answered every question I had multiple times and genuinely seemed to care that I get a car. Dave helped ease my anxiety and didn’t try and push me into an expensive car, and made sure not to get my hopes up for a car I didn’t have a chance with. Anthony answered yes or no for chances with a list of cars even tho he was probably busy. And Joe gave sideline moral support that made me feel like we were all buddies. 10/10 would sell soul to them they were so charming