I purchased my first new vehicle ever from Peterson Toyota and it was a smooth and simple process. James Miller helped me through the whole process and made sure to keep me up to date on any changes while I waited for my truck to arrive from Utah. It was very simple and transparent the whole time.
Told Jeff what I was looking for, my price range & he showed me EXACTLY what I was looking for and drove home in it that after. Jeff went above and beyond to get me in my new car. This is the 2nd vehicle we bought from Ozzy’s. We have never gone back to the same car place, ever. We will be back when we have to replace our Jeep that we originally bought from them. Want the best? Go to Ozzy’s and ask for Jeff. Jeff is fun to work with. Remember. . . Ozzy’s Car Company and Jeff. . . You’ll drive home in your new vehicle.
I HATE buying a car because of all the games you have to play. Here, there were no games. Prices are posted. Either you want the car or you don't. They will offer you a fair price for your car. Either you take it or you don't. No pressure, no games. Just very nice people who were very helpful. This will be the first place I look when looking for another car. I love that you can shop online, put a hold on the car and go and look at it when it is convient for you. None of this, "I can't promise it will still be here tomorrow." games. They will hold it up to 7 days. I only asked for 2 days. It gave me enough time to look around and decide that I really did want the car at Carmax. Love my car, loved the experience. Try them first if you don't like the car buying game.
I have to say up front that I’m not a fan of the number of emails and phone calls after a visit to just look. When it comes time to buy though, they make it easy. This was my second Suby purchase from LHM, and it was just as great as the first. Thanks Mike and Dustin!
Very quick response to inquiries, great explanation of the vehicles, features, use and differences to & against other vehicles. They were very amiable people who are very easy to work with. Lastly, they were honest, open, humble and knowledgeable. All very rare attributes in the car business.
Roger went out of his way to ensure that I got in and out quickly while offering a nice loaner and going over the gadgets inside the loaner. When it turned out that I needed rear brakes on top of the 70k mile maintenance, he was respectful of aversion and hesitancy I felt after hearing the quoted price. I explained that I might check a couple of other places to get a quote and he politely influenced my decision toward Volvo parts and Volvo technicians. I decided to have them done at Volvo.
Over all was good we had an enjoyable experience except very cold weather
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