Used cars for sale near Webster, NY

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

I have not bought from the dealer but there is a great selection and the owner of the dealership is who you deal with . I’ve looked at several cars there for my daughter . Just waiting for the right one .

I had problems with misfire. Cylinder #5 misfire about 135000 miles. It was under extended warranty. Still cost me some dollars because the dealership some other issues needed to be repaired that they say they found and without repaired the warranty company wouldn't replace the Cylinder #5. Now I have 151000 miles and Cylinder #6 has misfire. I have a 2018 GT Plus. Very nice looking car. Now with high mileage it seems like a problem. I had all maintenance preformed including oil changes. That was very important because without that the warranty company wouldn't have paid for the repairs.

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

2021 LT Trail Boss has great styling, powerful engines, and tons of technology in a great package. A commanding view of the road, a nice comfortable interior, amazing Bose Stereo system, tons of storage and tons of space for adults in the crew cab. But there are issues, side mirrors are too small, harsher ride (which I expected), and DFM, GDI engines, and questions on the 10 speed transmissions. I recommend disabling DFM ASAP or using the L9 trick to overide the system, to help prolong the life of the engines from lifter failure. Mine is under warranty for another 18K miles, if it acts up at all its into the dealership for warranty service.

So grateful for my service advisor Corbin Meyer Good experience at West Herr and I’m so thankful for such a polite, timely and helpful service advisor. I needed to address some things and it worked out perfectly w his help. Really grateful

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

The best dealership I have ever done business with. The sales people are as good as it gets. I have purchased four vehicles from here, no xx, just in and out in minutes each time. I will not go anywhere else. Thank you Tradition Ford!

I drove a '99 Silverado Standard Cab 6 cyl for 24 years & decided it was time. I flirted with Ram & Tundra but when it came down to it, I've got Chevy in my blood & found what I think is a special vehicle. I'm still learning, lots of buttons, bells & whistles but think I'm gonna love this truck. It's big, real big, you have to plan for some driving/parking experiences ahead of time because it can't do what a single cab did. Would have preferred the 5.3 but ended up with a 6.2 but wow, power on demand, this baby moves. No need to worry about passing granny anymore.

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Karen and DJ helped my husband and myself get into a 2017 van and it was the easiest experience we have ever had. We had been looking on and off for over a year but when our old van decided to really quit we needed something fast and they sure made the process enjoyable and easy. We can’t thank them enough, we love our new van!

Visibility and size are what I need. 4WD, clearance for snow. Rather tight interior, not suitable for more than two. Auto Park is very confusing. Not auto parallel Park. Car will stop while backing out of parking space, won't move if a somewhat complex procedure is not followed.

Always a great experience with Johnny deep Pasquale and the staff of West hair Chrysler recommend them to anybody!!!

2004 jeep wrangler sport s 2 door. So far it is wonderful. Bought it just as a fun beach jeep but it has turned into our daily driver. Only problem is my wife wants to drive it all the time. She has claimed it as HER car. Guess I will need to just buy MY jeep.

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

I have a 2023 Tahoe after driving a Mercedes ML350. Husband wanted something bigger. While I really like my Tahoe, I do have a few complaints. The side mirror moves to a weird position inside the case every time I start the car and the preset button does not move it back, I have to reset it manually. I have had this "fixed" once only for it to start doing it again. I hate the auto stop option and am trying to train myself to push the button to turn it off whenever I get in it. The breaks squeal when stopping, I absolutely hate it! Was told since break pads used to be asbestos so they do not use them anymore and now it is metal on metal and living in a humid area makes them rust and that's what make them squeal. Was told to hard stop every so often to knock of the rust. What??? And my biggest complaint, it will not read my text messages to me without and internet plan. Why will it connect to my phone for calls, maps and music but won't read messages?? One of the biggest causes of wrecks, people trying to text while driving. Just one more way to get more money from us as if we didn't pay a fortune for the vehicle itself.

Johnny D was great as always and Brandi was super helpful, I would recommend them to anyone looking for a new vehicle .Wonderful experience.Thank you for all your help

Was looking for safety and security in a suv Comfort for neck and back were important this particular model goes above and beyond. Ride is smooth and quiet with what engine doesn't have in speed it has in hidden torque in motor. Black on black with black grill and rims with crushed glass in the paint, so many compliments especially how masculine looking the vehicle is The dealership Garber of Fort pierce has been amazing from sales to service to accessories Best purchase I've made in years highly recommended

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

This is my 3rd Buick. Loved my LaCrosse and just now upgraded to the Invision Avenir. Very satisfied with the look and upgraded options. Performance is a bit less than my LaCrosse with the V6 but adequate.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

Scheduled service done right every time. Started on time and finished up without a long wait. Staff was knowledgeable and helpful. Very satisfied with West-Herr Canandaigua.

I have had big trucks and SUV I now have a 2025 Outback wilderness, I had to drive this outback a while to get use to it, it was hard for me to get comfortable in this outback because it sat so low, for 60 years I had a vehicle sat up high and little more room in the front seat area,I got use to it, especially at the gas station with mpg I am getting , I am getting really right around 24 to 25 Mpg I am happy.Now that I have driven this outback for about 2 months I am happy, and in the Outback Wilderness it has the best AWD on the market not 4 wheel drive, never never let anybody tell you it is the same as 4 wheel drive If they do leave the dealership on the spot. I am happy I would buy again as long the price is 40k Or less if the price crosses the 45 k I would have gotten a Toyota 4 runner, not the 2025 models but the 2024 or 2023, remember these models are around 17 mpg with 23 gallon tanks with about 275 to 300 miles per tank

Professional salesman in David Brand. Great experience, reasonable price, arranged delivery to my house 3-1/2 hours away at reasonable cost. They took care of everything. Thank you.

Such a great overall car. 2.0 turbo, almost beat a sedan BMW in a race..LOL. Very very comfortable, They have ACTUAL HVAC, into the back 3RD row so they aren't always hot or cold. They are very quiet inside or driving around. Smooth like a Lexus. Recommend now my whole family has a ATLAS

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.

Best mid size truck hands down!! Very reliable and handling is incredible. The V6 in this truck is a beast! Bullet proof!!!! Plenty of power for this truck 👍 it’s not a race car, it’s a beast of a 4X4 and has enough power to get the job done.

This was my first time purchasing a car from Balkan I will be coming back

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Punctual, helpful and pleasant. Courtesy vehicle was at our service and work was done satisfactorily and on time.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

I am in my seventies and didn't want to buy new so i I looked at over twenty used vehicles during my search. This Subaru Outback was the best driving vehicle of all that I tried. My experience at Boucher Ford in Janesville was fantastic. I was treated like a true customer with respect and caring for my needs.