Routine service on my 2018 grand Cherokee. As always, fast and efficient. What makes it even better is a comfortable waiting and work area with coffee, cappuccino, popcorn and snacks. What more can you ask for in a dealer? Oh and their pricing is competitive for service.
Pawel Czyz provided outstanding service coordination. BMW of Stratham's professional staff, excellent accommodations and helpful technical support delivers a positive experience in all regards, as always. Top notch!
I just purchased my "new" used CRV last weekend and their salesman Nick Ciminera took such great care of me during this lengthy process! He was professional, detailed, and always cheerful while I figured out whether I wanted the car or not. Thanks again Nick for all you did to make this car purchase so easy to deal with!
Just completed my 50k mile service with Pawel Czyz as advisor. He carefully attended to all details. I really felt that he was looking out for my needs and is deeply commited to BMW and making sure his customers’ needs are taken care of. I travel 60 miles to this dealership because of their quality of service both at purchase (which included complications of super European delivery) and their commitment to service.
Dealer leadership stepped up to resolve an issues with service. Things do go wrong with cars, and not every situation is pleasant for customers or dealers. However, the true test of integrity for any dealership is what they do to fix the problem, and make it right for the customer. In my case the senior management rolled up their sleeves, took responsibility, and made things right. Sometimes, the most important things you can learn about the true quality of a dealership is when something doesn't go quite right. Very impressive group of people. Would highly recommend to anyone.
I purchased a used 2014 Toyota Tundra from this dealership. Saleswoman Katy was helpful and friendly. All the staff at Sudbay made it an excellent buying experience.
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