Thank you. Your email has been sent to the dealer.

Share 
Sales Closed
Service Closed
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 10:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed
{{currentIndex + 1}} of 12 Video

Reviews

5.0
12 lifetime reviews.
  • Impressive honesty and ethics!

    Ok, sit down when you read this for it is the truth. I purchased a 2010 Ford Edge that was in very nice shape. On my drive back to Montana I disco...


    Show Full Review

    Ok, sit down when you read this for it is the truth. I purchased a 2010 Ford Edge that was in very nice shape. On my drive back to Montana I discovered a problem with the air conditioning. I had the Ford dealer in my hometown diagnose it and was stunned to find the fault was a $600 part that necessitated removing the entire dash at $900+ labor to install it. I e-mailed The Import Warehouse stating my disgust and was expecting the usual used car "caveat emptor," they could care less response. Robert's reply e-mail blew me away. They would cover the cost of fixing the vehicle if I would pay $400 of the estimated $1500+ cost, or buy the vehicle back for the original price I paid. I had already ordered the part from my Ford dealer so Robert said they would cover the labor. It took the Import Mechanics almost 2 days to install the part. I couldn't believe how courteous and honest they were. I have raced and worked on cars all my life and I know what is what, when it comes to the mechanical aspects of a vehicle, besides my Teutonic meticulousness about vehicles. I never before have written a review of a car dealer having in truth never been completely satisfied. But I cannot state enough how honest and ethically I was treated and how utterly pleased I was with their response to the problem. You cannot go wrong purchasing a car from The Import Warehouse or having it serviced at their shop The Import Mechanics. My esteemed thanks to Robert and Michael.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Grreat place for a luxury used car

    I bought my car with this dealership and recommend anyone who is in the market for a luxury used car visit them. If you do not like car sales peop...


    Show Full Review

    I bought my car with this dealership and recommend anyone who is in the market for a luxury used car visit them. If you do not like car sales people, you should talk to them. Great selection, great prices, great service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Happy

    Its only been a few days, but I am happy. Fair and honest. I suspect my next car is coming from JC and the boys too.


    Show Full Review

    Its only been a few days, but I am happy. Fair and honest. I suspect my next car is coming from JC and the boys too.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

About Our Dealership

Dealer on Cars.com since October 2003

People frustrated with the way large dealerships operate decided to do something about it and start The Import Warehouse. It began in 2003 and business was expanded in 2005 to include broker services. There are now 3000 cars available via The Import Warehouse.

Feel surrounded by sharks in a sea of asphalt at typical dealerships? Our philosophy is that you should be relaxed when shopping for a car and feel good about your purchase. We strive to make you feel as comfortable as possible. For every car we sell, we donate $100 to the charity of your choice. You can choose from one of our many charity partners or select your own.

"A great deal for a great cause"