Dealer on Cars.com since December 2004
|Sales||9:00 AM - 9:00 PM|
|Service||7:30 AM - 9:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 9:00 PM|
|Sat||9:00 AM - 7:00 PM|
|Sun||12:00 PM - 5:00 PM|
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 9:00 PM|
|Wed||7:30 AM - 9:00 PM|
|Thu||7:30 AM - 9:00 PM|
|Fri||7:30 AM - 9:00 PM|
|Sat||7:30 AM - 6:00 PM|
i kept bugging my husband that I wanted to trade in my car for a Rav4 so he went in to Toyota West...thanks to Dave, Dean, and Herb, they got me in to... the car I wanted color and all, with an affordable monthly payment!
I had a great experience at Toyota West! Very nice people, and they were informative. The salesman "G" is awesome 10-10! I recommend Toyota West.
I stopped in and test drove a truck and that went fine. The salesman was cool and helpful. Now for the bad part, two days later I start receiving foll...ow up phone calls from them not 1 but 4 in a 5hr period all asking the same thing. I asked them after the second to stop calling and they continued three more times. I contacted the salesman I spoke with and asked him to tell them to stop calling me and they just called me a hour later. Not to mention that when you tell them to not run your credit they do so anyway.
Matthew Butler, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than sat...isfactory.
335 lifetime reviews of the Service Department. Includes reviews of Toyota West from DealerRater.com
Bought a car here new and the process went by smooth but never had a good experience with parts/ service. I lost my car key and went in and was told ...it was 100 for a new key and they had to have the car there because they had to program it and I was okay with that but They couldn't do it that day since a manager had to sign off on it and wasn't there, so I came back another day and got the car towed there. Than was told it's 137 for the key and 250 to program it. When I first came I was told 100 for everything and now the price is 387 plus tax, if I would've known that I would've just kept looking for the key, but I already had the car towed there and didn't want to pay for towing.
Kaz, we appreciate you bringing this to our attention. Thank you for taking the time to let us explain the process to you over the weekend.
Toyota West service department Rocks! All the service advisors including, most recently Rory, are professional, courteous and represent true assets to... your organization. Although I have a local Toyota dealership closer to me I prefer to travel to have my service performed at Toyota West.
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